Shottenkirk Chevrolet

Shottenkirk has earned my loyalty by exceeding my expectations not only in the new vehicle purchase, but also in follow up and their service Dept. AAA rating in my book.. My most recent dealings with expectations not only in the new vehicle purchase, but also in follow up and their service Dept. AAA rating in my book.. My most recent dealings with their service department is where they went above and beyond, and honored warranty work on non original factory equipment. My experience in the past with other dealerships would have been "tough luck buddy". The true difference is Shottenkirk does not view me as a Customer of GM, but as their customer and it shows in every dealing I have with them. More

Stopped at the dealership looking for a new car for my wife. Salesmen Dave Balke greated my wife and I and asked what we were interested in.He gave us a wide range of vary nice vechiles to choose from.He wife. Salesmen Dave Balke greated my wife and I and asked what we were interested in.He gave us a wide range of vary nice vechiles to choose from.He never made use feel pressured and was vary patient with use thru the buying process.Before we were done we ended up buying two cars from him that day.Even after the sale he was as helpful as before we even looked at anything. I would recamend this dealership and especially the salesman we had,(Dave Balke).Buying a new car was a big step for us and at the end buying two,he made the whole ordeal vary easy and pleasent. Thanks Dave and the Shottenkirk dealership! Clint Drake More

We have bought the last 4 trucks and cars from Shottenkirk and have recommended them to our children, grandkids and friends. The employees are always friendly and willing to help you. Service D Shottenkirk and have recommended them to our children, grandkids and friends. The employees are always friendly and willing to help you. Service Department is also great. So glad they moved into Waukee. More

Justin Saiz worked with me on finding the car I wanted and for the price I wanted. It was a great experience and was very easy. I felt welcomed when I first walked in. They went out of their way to fin and for the price I wanted. It was a great experience and was very easy. I felt welcomed when I first walked in. They went out of their way to find the exact car I was looking for. I'd highly recommend working with Shottenkirk Chevrolet. More

We purchased a new Equinox from Schottenkirk -our first time at the dealership. We didn't realize we would leave that day WITH the car! We had a unique situation in that we were trading in a vehicle that time at the dealership. We didn't realize we would leave that day WITH the car! We had a unique situation in that we were trading in a vehicle that we just purchased two months prior and realized with regret did so with severe buyer's remorse! So we had no equity and other dealers told us they could not do anything for us. But Josh and Justin got it done! We love our new vehicle and had a great experience with Schottenkirk. They didn't focus on our negative situation but rather on what they COULD do. We have already referred friends there. I hope all follow ups with this dealership are as positive as our initial visit. We look forward to purchasing our next vehicle with them! More

The overall experience was very good. Justin was very helpful and knowledgable on the vehicle I was looking at. He went the extra mile to send me additional photos of the vehicle so I could show my wife helpful and knowledgable on the vehicle I was looking at. He went the extra mile to send me additional photos of the vehicle so I could show my wife and followed up to make sure I did not need additional information. When I came back to purchase the vehicle he was there throughout the entire process. He did not just close the deal and pass me off to someone else. He followed it thru to the end and beyond. The follow up a few days later was nice to know that I was not just another sale, but a real customer. More

We had a great experience in our purchase of our certified used car. The only issue we ran into was the technitions that certified the car should be a bit more careful. We were missing the antenna certified used car. The only issue we ran into was the technitions that certified the car should be a bit more careful. We were missing the antenna and the rear washer fluid hose was pinched in the air cleaner box lid. Everything was taken care of and we are very happy with the car. More

This was definitely the best experience we have ever had buying a car. Our salesman, Art, was great! He was friendly and courteous, not at all pushy, and answered every question we had. We really didn't kno buying a car. Our salesman, Art, was great! He was friendly and courteous, not at all pushy, and answered every question we had. We really didn't know exactly what kind of car we were looking for, and he helped us narrow down our choices. He took us for test drives on the two vehicles we were interested in and even took us on a tour of the whole dealership. Before we left he gave us a free oil change coupon, put some gas in the tank, and most importantly took the time to show us all the features on the car and set up our OnStar. Jason in finance was great too, very friendly and knowledgable, and he took the time to explain the finance process in detail. Overall, a fantastic experience! We never thought the car buying proesss could be fun, but it actually was! We highly recommend Shottenkirk! More

Scott and Dave were very helpful in the purchase of my new 2011 Chevy Cruze. They ask what I needed in a Cruze, what I wanted in one, and also what I did not want. That was great because I do not like t new 2011 Chevy Cruze. They ask what I needed in a Cruze, what I wanted in one, and also what I did not want. That was great because I do not like to pay for things I don't want/need. They had the exact color, model, and options we were looking for and they made it affordable for my wife and I so we bought it. I would reccommend anyone to buy from Shottenkirk. More

Our family has purchased 2 vehicles from Schottenkirk, and has continued to use their service dept for routine oil changes, etc for the past few years. We have been customers with them as it has grown fr and has continued to use their service dept for routine oil changes, etc for the past few years. We have been customers with them as it has grown from a small dealership into a large one; however, the people who work at Schottenkirk have kept that small dealership feel. I know that Jim & Scott will help me in the service department, and that Dave & Yodi will work with me to find the car that I want, at a price I can afford. (Our last vehicle from Schottenkirk was well within my budget, and exceeded my "wish list" of features.) I also appreciate that although I am at the dealership every few months for an oil change/tire rotation, the sales staff will wave and say hello, but are never pushy about showing me what's new- happy to answer questions if I have them!, but never pushy. The service waiting area is also very comfortable with Internet access & a separate children's play room. More