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Shottenkirk Chevrolet
Waukee, IA
2,776 Reviews
Welcome to Shottenkirk Chevrolet
Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 2,776 reviews
May 04, 2022
Overall service center here is good and has reasonably priced work. The intermediary between the technicians and the customers need a bit more training. What was communicated was not what was done, wh priced work. The intermediary between the technicians and the customers need a bit more training. What was communicated was not what was done, which led to concerns on pricing until I saw the invoice. Also, for my repair, it was focused on one wheel. Given the age of my vehicle, I have concerns if the other three wheels have the same problem, just not fully broken yet. All traces back to more training and better communication from the staff that interacts with the customers. More
by JAWS0
Verified CustomerEmployees Worked With
Do not recall the lady's name and do not see her picture
May 03, 2022
The initial welcome from Service staff leaves something to be desired, but they tend to make up for it with great communication. I've gone to Shottenkirk for several years now, and they do a great job of e to be desired, but they tend to make up for it with great communication. I've gone to Shottenkirk for several years now, and they do a great job of explaining what is wrong and where the costs come from. They have a shuttle service with the nicest drivers. Shout out to their team member, Isaac, always super helpful and professional! More
by heidi.s
Employees Worked With
Dylan Miller, Gus Luna, Isaac Tucker
May 03, 2022
Great service! They got me right in and got me taken care of right away I appreciate the fast service They got me right in and got me taken care of right away I appreciate the fast service More
by sdcooper169
Employees Worked With
Scott Cooper, Coltan Straker, Alicia Scott, Christian Dorrance, Dylan Miller, Isaac Tucker
May 03, 2022
Found a car with mileage and price I could live with. Friendly effeciant people to work with. Friendly effeciant people to work with. More
by deano715
April 30, 2022
The dealership provided friendly service, available staff, and product expertise. They are making my truck buying experience the best they can. staff, and product expertise. They are making my truck buying experience the best they can. More
by craigabeal
