
Shottenkirk Chevrolet
Waukee, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Honest, professional staff from salespeople to mechanics. That is why we repeatedly buy cars there and send our children and other family members there. That is why we repeatedly buy cars there and send our children and other family members there. More
Felt like a valued customer from start to finish. Jim welcomed me as I pulled up and remembered me from previous visit. From there Alicia/Alesha? greeted me at the door and clarified what was planne Jim welcomed me as I pulled up and remembered me from previous visit. From there Alicia/Alesha? greeted me at the door and clarified what was planned for the day then followed up at the end. As we all know this is their job but they certainly do it in a special way! I have moved away from DSM but continue to use your site. Thanks! More
I come in early & attempt to first in morning. The quick turnaround of oil change I needed helps get me back to work. The quick turnaround of oil change I needed helps get me back to work. More
i hav been dealing with scot cooper now for some 25 years. throughout those yrs i hav been there a plenty for this or that, and scott has come thrun as always.. years. throughout those yrs i hav been there a plenty for this or that, and scott has come thrun as always.. More
BEWARE! DISHONEST AND INEXPERIENCED!!! WILL charge you for unessasary repairs and loe to you!!! Took truck in because it was dieing while driving. Had it che DISHONEST AND INEXPERIENCED!!! WILL charge you for unessasary repairs and loe to you!!! Took truck in because it was dieing while driving. Had it check for codes on my code reader and knew something with wiring was bad. They diagnosed and charged me 160 for diagnosis it as needing a new fuse box!!! After spending 979 bucks on that took the truck off lot and it broke down the same as before 3 miles away. Had it towed back Shottenkirk agreed to pay for tow after I complained to the manager. 2 hours later they said the truck now had a "NEW CODE" so they check and a wire has just came loose on the wiring harness but they were SURE that was not like that before LOL. First off I have a code reader so I happen to know that code was present prior to the truck being towed there. THESE guys simply seen an opportunity to take the easy way out and it cost me almost 1000 for a new fuse box I didn't need. They have never attempted to make it right by even giving me a refund for at least labor and diagnosis the story about it being a "NEW CODE" that was a downright lie. They need to be held accountable for mistakes and stop looking at $$$ and give honest diagnoses with through work. More
I have to always call back for follow up. They had it 3 weeks with no communication besides me calling. Called about a back order part 3 days ago and the service person said they would call b They had it 3 weeks with no communication besides me calling. Called about a back order part 3 days ago and the service person said they would call back. Have not heard a word. Very very frustrating to have to babysit. The part I am waiting on causes oil to leak on my driveway and others. Poor service in my opinion! Seems like service after the sale since it’s on their dime is really lacking! Don’t get me wrong the work itself is fine. But getting there is the hard part. More