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Shottenkirk Chevrolet

Waukee, IA

4.6
2,778 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,778 reviews

August 10, 2022

I have used this dealer in the past for all repairs on my vehicle and have had pretty good luck. This last time was horrible. I did not receive any followup calls regarding diagnostics or what was wrong More

by JENLEHMAN4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory, Boomer Benning
Aug 11, 2022 -

Shottenkirk Chevrolet responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 10, 2022

I got my SRX4 in to have services right away. I wanted to have my tires rotated but nothing on the note said it was done. Everything was checked and called promptly to pick it up. Nothing was More

by rdhartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Fisher, Mindy Yingst, Scott Cooper, Kyle Carnahan, Jenna Mathes
Aug 11, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 09, 2022

Alex & finance did an excellent job working with me to get my 2019 Silverado. Recommend them to anyone More

by joe.flora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 09, 2022

Nice place people are friendly and waiting area is clean and have coffee for you while you wait More

by CHEVYMAN1037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Carnahan
Aug 10, 2022 -

Shottenkirk Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon!

August 09, 2022

Very Helpful staff - from Alex to Jacob and Christian D. Very great experience!! Thank you Everyone More

by michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Auge, Adi Feriz, Christian Dorrance
Aug 10, 2022 -

Shottenkirk Chevrolet responded

Thanks for your feedback on your recent visit to Shottenkirk Chevrolet. I'm glad to hear that we were able to assist you and that you had such a positive experience.

August 08, 2022

Overall in the end it’s an all right dealership to go to the one thing I liked about it if I had a problem with my car I could talk to them no matter what into get me in that day to be seen More

by Kodymurray1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Scott, Christian Dorrance, Dylan Miller
Aug 08, 2022 -

Shottenkirk Chevrolet responded

Kody, thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 06, 2022

All service people very nice and friendly. Nice bathroom and very nice and clean! Thank you! More

by BAIERDSM
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

August 05, 2022

They did a good job. Keep up the good work. Thanks again for the service More

by SCOTTMAREN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Scott, and don't hesitate to let us know if we can be of further assistance.

August 05, 2022

Friendly, efficient, runs true to scheduled time Explain what needs to completed on your vechicle More

by AMST48
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 04, 2022

Everyone was super helpful and made sure we got what we wanted and needed. They also made sure to explain everything to us that we didn’t understand and to make sure we were all on the same page. More

by Zcamiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Dusenbery, Tanner Hocker
Aug 04, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Shottenkirk Chevrolet!

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