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Shottenkirk Chevrolet

Waukee, IA

4.6
2,778 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,778 reviews

August 12, 2022

I trust Shottenkirk. That’s saying a lot in today’s world. They are courteous and efficient. My car is 4 years old and never been anywhere else for service. More

by parflug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper
Aug 12, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Shottenkirk Chevrolet. Please don't hesitate to reach out if you need anything else.

August 12, 2022

Took my sons Highlander in to have a diagnostic done on the transmission. They found nothing wrong. Drove it home, transmission fluid all over my driveway… big spot. Took it back and had them fix their mes More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia Scott, Dylan Miller
Aug 12, 2022 -

Shottenkirk Chevrolet responded

JB, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 12, 2022

Check it in they did an oil change on the truck. ....... When I turn around and trade it in.. In More

by crownseven20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Aug 15, 2022 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 12, 2022

salesman was helpful. I am still waiting for corrected invoice for loan from finance. why finance didnt get the loan from green state our credit union is puzzling. Jason More

by back_us4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Balke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Shottenkirk Chevrolet responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 11, 2022

Very professional sales people. Jeffrey Weber was my salesman, he knows what he's doing. Overall a great experience! More

by DEBBIEHOFER5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey webber
Aug 12, 2022 -

Shottenkirk Chevrolet responded

Debbie, Thank you for sharing your experience with us! We're happy to hear it went well working with Jeffrey and Astrid and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 11, 2022

The team was all super helpful and friendly for my first oil change at Shottenkirk More

by Noah.lamfers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Aug 12, 2022 -

Shottenkirk Chevrolet responded

Noah, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

August 11, 2022

Always have good sercice whenever I have visited. Also have bought my last cars with you and have been very happy!!! More

by TDSAYLES
Recommend Dealer
Yes
Employees Worked With
Jim Miller
Aug 12, 2022 -

Shottenkirk Chevrolet responded

We are very happy to hear Jim provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 10, 2022

Tom and Jack were great to work with. They were very professional, and knowledgeable. I would highly recommend Shottenkirk Chevrolet!! Do More

by MORANPJM7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Powell
Aug 11, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and our team, and we look forward to working with you again.

August 10, 2022

The Service department did a great job Getting my car fixed. They were able to get me in the same day I called, and were a pleasure to work with. More

by DENELLESHORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
Aug 11, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 10, 2022

Have always brought my car here for service. Trustworthy and quick! And love the free carwash coupon. More

by Alison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Aug 11, 2022 -

Shottenkirk Chevrolet responded

Thank you, Alison! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Shottenkirk Chevrolet!

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