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Shottenkirk Chevrolet

Waukee, IA

4.6
2,778 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,778 reviews

August 15, 2022

Colton does an awesome job taking care of all of my vehicle needs and making sure that things get done right the first time! More

by russbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Aug 16, 2022 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet, your feedback and rating mean a lot to us. We're glad Coltan and our team provided you with great customer service, and we hope to see you again!

August 15, 2022

Dave and all the staff were fantastic to work with. Clearly explained everything. Would buy again from here. More

by jc.carlsonchef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for choosing Shottenkirk Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 14, 2022

I had a Fantastic experience dealing with Shottenkirk. They made buying my new truck so easy as the entire deal was done over the phone in calls and texts. I spent around thirty minutes at the dealership More

by rickstoneburner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Shottenkirk Chevrolet!

August 13, 2022

Appreciate the find on oil seal replaced. Asked me about tire rotation, good. Price still ✅ right. Time on wait 👍 great. I recommend Shottenkirk for buying auto and services. More

by MMOSTEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Aug 15, 2022 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

August 13, 2022

First new car I had ever bought was from Shottenkirk Waukee. In 2020, I tried to buy a new truck from them but decided through all the lying from the company it was not in my best interest. What led me More

by amn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I deleted the emails...don't know the sales person
Aug 18, 2022 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 13, 2022

Fun dealership to work with. Open to making a fair deal that we could all support. More

by shane.t.leach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Shottenkirk Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Chevrolet!

August 13, 2022

Poor communication, said they ordered a tire for our suburban. We called them a week later because they hadn’t contacted us…..they said they’d had the tire in stock the entire time, but had simply negle More

by RFORD45052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
Aug 15, 2022 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 12, 2022

I was serious department's sufficient. To the point that I traded it off bought a new truck. More

by crownseven20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear Alex and our team were able to serve you and demonstrate our commitment to outstanding service. Please let us know if there is anything we can assist you with in the future.

August 12, 2022

Friendly professional courteous . Wish oil changes were a little faster but it wasn’t too bad. More

by CRODINE1024
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Barkela
Aug 12, 2022 -

Shottenkirk Chevrolet responded

Thank you! Adam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 12, 2022

I was traveling through the Des Moines, Iowa area towing a fifth wheel from Denver to Vermont with my Duramax diesel Silverado. The tow vehicle was not able to charge the rig’s battery. The refrigerator t More

by suchfun4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joker, Coltan Straker
Aug 12, 2022 -

suchfun4 responded

Thank you all your assistance!!

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