Shottenkirk Acura Huntsville - Service Center
Huntsville, AL
364 Reviews of Shottenkirk Acura Huntsville - Service Center
Alan was great as usual. Super friendly and professional! I arrived a little early and he was ready for me. Super friendly and professional! I arrived a little early and he was ready for me. More
Alan was very helpful and made me feel very comfortable and confident! He was very friendly and has excellent customer service skills. I enjoyed interacting with him! and confident! He was very friendly and has excellent customer service skills. I enjoyed interacting with him! More
My wife thinks they are super nice and provide great service and the gentleman walked her to her car service and the gentleman walked her to her car More
Great customer service, courteous and professional! Service dept was very clean and nice area to wait for your car Service dept was very clean and nice area to wait for your car More
Always great service provided by Alan whether in person or over the phone. I trust him to take good care of me and my vehicle during each visit. The shuttle service is great as well and makes getting my or over the phone. I trust him to take good care of me and my vehicle during each visit. The shuttle service is great as well and makes getting my vehicle serviced so convenient without interrupting my schedule. More
Exceptional service. Courteous and friendly staff. Timely, informative and knowledgeable! Easy to make an appointment Courteous and friendly staff. Timely, informative and knowledgeable! Easy to make an appointment More
Dropped off my 2023 Integra with little issue. I was offered a shuttle ride home. Sat in the waiting room. After an hour, I realized my car was not in the shop but sitting outside. I thought m I was offered a shuttle ride home. Sat in the waiting room. After an hour, I realized my car was not in the shop but sitting outside. I thought maybe they were waiting to speak to technical support. After a total of 2 hours, I asked about the shuttle. I was told they would have it here in 10 minutes. Then I was told my car was actually ready if I wanted to take it. Multiple people came in after me and left before I did. Few to no updates are provided, which is typically for this dealership and service center. They were not able to fix the software issue and said that it needed an "Over-the-Air" update, which should be coming out soon. More
Very helpful and courteous. Notified me before taking additional services and let me know when vehicle was ready. Notified me before taking additional services and let me know when vehicle was ready. More
Service was great! The service representative done a great job on explaining everything that was done on my vehicle. The service representative done a great job on explaining everything that was done on my vehicle. More
Great experience and great mechanics. Everyone at the dealership is very friendly, approachable, and knowledgeable. Thank you. Everyone at the dealership is very friendly, approachable, and knowledgeable. Thank you. More