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Shively Motors of Chambersburg
Chambersburg, PA
212 Reviews
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Showing 212 reviews
April 26, 2022
This our second purchase from this dealership, with Misti, salesperson. This Lady knows her vehicles, and I feel completely comfortable with her recommendations. Patient and friendly, prompt, and cour Misti, salesperson. This Lady knows her vehicles, and I feel completely comfortable with her recommendations. Patient and friendly, prompt, and courteous, what more could you ask for!? The financial manager we worked with, Mike, was very organized and efficient, as well as friendly and professional. I am very satisfied with this entire team. The service dept. is also great to deal with. I'll be back, and I mean this in a good way! Thank you Shively Motors for a great experience. More
by BB
Employees Worked With
Misting Kerns, Mike
April 25, 2022
Shively had the truck that I was looking for in stock and they gave me a fair deal. They gave me a great deal on my trade as well. I will be going back in the future. they gave me a fair deal. They gave me a great deal on my trade as well. I will be going back in the future. More
by talex3399
Employees Worked With
Mallory, Misti, Brian
April 25, 2022
Decent experience initially. Then about a month after getting my Jeep compass it wouldn't start. I took it in and apparently there was an issue with the computer needing updated. Then about a month after getting my Jeep compass it wouldn't start. I took it in and apparently there was an issue with the computer needing updated. Since then I've had to take it in about a half a dozen times. All because it wouldn't start. Few times back I was told it was a battery sensor (that shouldn't have been an issue due to the relative newness of the vehicle). Last Wednesday it went out on me again. AAA came and jumped it, showing me that my battery was basically dead. I called Shivelys and gave them the heads up that my battery was probably dead. I took it in and the next day I was told it wasn't my battery. I eventually got a call saying I could come pick it up and that I wouldn't be charged the $125 fee (that I'd never been charged before, mind you). I go to pick it up and when I go to grab my keys I'm told that they can't give me the keys until I pay the bill. I ask why and for an explanation then tell them I'm taking my bookbag out to my Jeep because I had my main keys and I could just leave if I wanted to. I come back in and go to the cashier and ask for my keys. I'm told the other girl is talking to some guy about it. I walk over and ask for my keys, saying that I'd never been charged before either. The guy finally tells the girl to just give me my keys then tells me to get out of the store because he's not going to be "threatened". The most I said was "Don't take my Jeep either." And I said this because it seemed almost too good to be true that I was just being handed my keys without paying. He told me to call back the next day to discuss the bill with a sales manager. I did so multiple times and finally got to talk to someone. He essentially told me he's not sure why I was told those instructions, but that we were square and I didn't owe any money. The guy that told me that was extremely disrespectful. I've had to take my Jeep in multiple times with no explanation for the issues on numerous of those trips. Avoid them. More
by bankssurething
Employees Worked With
Kyle
April 19, 2022
Sarah was a great sales person to work with when buying my new truck. She was very well informed about the vehicle and answered all my questions. my new truck. She was very well informed about the vehicle and answered all my questions. More
by Ram1500
Employees Worked With
Sarah Baker
April 11, 2022
The staff is Friendly, they do good work and I have never taken anything back for same repair. The staff is Knowledgeable of the parts, repairs and product. taken anything back for same repair. The staff is Knowledgeable of the parts, repairs and product. More
by Jonbaughman
Employees Worked With
David
