Shingle Springs Subaru

Easy to work with Contacted the dealership online and getting an almost immediate reply phone call from Tim we went down to the Roseville Auto Mall and looked at many c Contacted the dealership online and getting an almost immediate reply phone call from Tim we went down to the Roseville Auto Mall and looked at many cars but decided to check out Shingle Springs Subaru because it was close to home and the prices quoted were better than the mall. Tim made sure we got the car we wanted (came from Modesto) and the whole buying experience was low key and very enjoyable. Everyone, Tim, Todd,and Claire made the purchase easy. Highly recommend the dealership. More

Great 1st time purchase The sales person Tom Rockenbaugh was very friendly and did a good job putting our deal together, we purchased a 2016 Crosstrek and traded in our 2013 The sales person Tom Rockenbaugh was very friendly and did a good job putting our deal together, we purchased a 2016 Crosstrek and traded in our 2013 Crosstrek we felt we got a fair deal both on the the trade and sale. Claire Barnett was great, we spent more time with her than it took to sign papers for the car, she showed all the tech features of the car and the basics too. More dealers should have a Claire. Brett Brophy did a good job explaining our lease package with maintenance program (something on our last purchase was not done). Great experience working with all these guys. More

No pressure and friendly The salesperson (Cooper) was friendly, informative and kind. He took his time with us and answered our questions patiently. We never felt any pressu The salesperson (Cooper) was friendly, informative and kind. He took his time with us and answered our questions patiently. We never felt any pressure to purchase. The entire team, from the salesperson, the finance manager and the tech expert were extremely helpful, friendly and understanding. We had a wonderful experience and thoroughly enjoy our first Subaru (Outback). More

Easy Buy-Pleasurable Experience It was such an easy experience that I told them I t didn't feel right and I needed to be hassled. They declined to bother me. I had done a lot of rese It was such an easy experience that I told them I t didn't feel right and I needed to be hassled. They declined to bother me. I had done a lot of research on how much my trade-in was worth, and how much my Subaru should cost. M salesman fairly negotiated and actually got my new car down lower than expected and my trade-in exactly what it was worth. Our salesman was Randy. They have a designated young woman who goes over the car's features (more than I will ever need) and she is exceptional. Great Dealership, I would purchase another car from them in a heartbeat. More

Friendly People We purchased here and found the people very nice, they always offered refreshment, they weren't pushy and were easy to deal with. Look forward to a lo We purchased here and found the people very nice, they always offered refreshment, they weren't pushy and were easy to deal with. Look forward to a long relationship. More

Drive Up to Shingle Springs - Exceptional Sales + Service Salesperson Tim Gonzales, Finance person Brett Brophy, and Claire Barnett deliver on exceptional customer service. The Subaru brand is well respected Salesperson Tim Gonzales, Finance person Brett Brophy, and Claire Barnett deliver on exceptional customer service. The Subaru brand is well respected, but it is the local purchasing and service experience which shapes a customer's personal view. Tim, Brett and Claire represent Subaru commendably. Tim was upfront and direct in negotiations, then provided clear status on the order of our Outback 3.6. Brett walked us through the financials efficiently and coherently. The final hand-off of our car was by Claire Barnett. She introduced us to all the fancy enhancements with practical and patient instruction. She's a millennial with all the expertise, and none of the attitude. We made the drive from Davis where other dealerships are closer, but found the extra time and effort was well worth it in the exchange for great customer service. Thank you, Tim, Brett and Claire for your thoughtful and enthusiastic service and support. More

Great Experience My car was totaled and I had to get another car. Since I had a Subaru Outback previously and loved it, I decided to get another one. I researched thor My car was totaled and I had to get another car. Since I had a Subaru Outback previously and loved it, I decided to get another one. I researched thoroughly on the internet and received many emails and phone calls from other dealers; however, I decided to get my new car from Shingle Springs Subaru because of the professionalism shown to me by Jeff Tallent, the no-haggle cost which was the best or same price as other dealers in the area, and the fact that it is local. Jeff was patient in providing me all the options while not trying to upsell me on those features that I didn't need and would only increase the cost of the car.There was no pressure to "buy now" and I came to the dealer 3 times before settling on the right one for me. They also had many used Subarus which I considered as well. I would thoroughly recommend this dealership and Jeff Tallent if you are considering a Subaru. More

Went looking....bought a car I was not expecting to buy a car when I went to the Subaru dealership, I was planning on buying later in the year so I just wanted to do some test dri I was not expecting to buy a car when I went to the Subaru dealership, I was planning on buying later in the year so I just wanted to do some test driving, but after finding a car I liked and getting a great deal I decided to buy it. I was surprised that for all the test drives they let you go out by yourself without the salesperson, go wherever and take as long as needed. This way you could really get a feel for the car by yourself and you could freely chat with your family about the car. All the employees were very helpful, answering my many questions, especially Aaron Turner & Brett Brophy, and they were not pushy. Overall I had a positive car buying experience and I'm happy with my new Outback! More

Best experience one could have buying a car. The selection was very large. We knew what we wanted and they had it. Jon Cooper was very nice and heblpful, and Claire was very patient and knowleg The selection was very large. We knew what we wanted and they had it. Jon Cooper was very nice and heblpful, and Claire was very patient and knowlegeable as she showed us older folks all the fantastic features on our new Outback. Also, we feel we would be welcome to contact them if we need any questions answered as we learn about our car. More

Friendly and Experienced Staff I purchased a Subaru Legacy and Tim Gonzales was the best salesperson. He answered all my questions and gave me plenty of time to decide what I wanted I purchased a Subaru Legacy and Tim Gonzales was the best salesperson. He answered all my questions and gave me plenty of time to decide what I wanted with no pressure to purchase a car. I love the Legacy that I purchased and wouldn't hesitate to recommend Tim or the dealership. More