Shingle Springs Subaru

Best of All This is the fourth car I have bought from this dealership. Every time they exceed my expectations. Their service department is first class any you n This is the fourth car I have bought from this dealership. Every time they exceed my expectations. Their service department is first class any you never have to worry they are trying to sell you something that doesn't need to be done. More

Great car buying experience!! Everyone we came in contact with at this dealership was friendly, professional and was very customer focused. Jeff, Wayne, Tom And Claire all made u Everyone we came in contact with at this dealership was friendly, professional and was very customer focused. Jeff, Wayne, Tom And Claire all made us feel like part of the Subaru family. More

Quick easy stress free no pressure great people Of the 4 times I've bought a car from a dealer this was hands down the absolute best experienceive I've ever had. I had recently wrecked my 2013 Suba Of the 4 times I've bought a car from a dealer this was hands down the absolute best experienceive I've ever had. I had recently wrecked my 2013 Subaru BRZ and went to Shingle Springs Subaru to check the price of the newest version of the car. On my first visit they looked into it and had the same color 2017 BRZ due to arrive in a couple weeks. They offered to put my name on it to hold it for me while I decided if I wanted it or not. I never felt pressure that I had to buy it right that moment and they didn't try to put me into another car. I thought it over, did more research, and a week later I came back for my second visit and said I wanted the car. I know the car well and told them what I'd pay. They then gave me a printout of the final numbers with taxes and said it would arrive in a few days. I was very eager to get the car so the next day on my way home from work I stopped to see if the car had arrived. It had just arrived and was still covered in the plastic wrapping from the delivery. We handled the paperwork and I signed all the documents. The finance guy did a great job being quick and to the point with a process that seemed to drag out at other dealers. I showed up right before they were closing and the car wasn't ready for me yet. I was promised it would be ready by noon the next day and I left with the owner's manuals to read. The next day I was texted with the progress they were making on the vehicle. I showed up at noon and my car was looking perfect. Then someone sat in the car with me and showed me all the new features and how to use them. She was super friendly and answered any questions I had. I drove it to the gas station so they could fill it up with gas and then I was done. In total my 4 visits equalled less than 3 hours. Everyone was super friendly and easy to talk to. Absolutely no stress. Great communication. Usually after buying a car from a dealership I am so fed up with them I vow to never return. I had such an easy experience I will absolutely be back when I need a bigger vehicle in a few years. Oh and also extra points for the free Starbucks coffee machine. More

Great service department! Best service department I have ever dealt with. People are friendly, knowledgeable, and respect your time! The best part is that they take care of you Best service department I have ever dealt with. People are friendly, knowledgeable, and respect your time! The best part is that they take care of your vehicle the way you want them to. More

Satisfied Customer We fund the sales person, Brandon McDuff, to be very helpful and easy to work with. He listened to our wants and needs and was ready to answer our qu We fund the sales person, Brandon McDuff, to be very helpful and easy to work with. He listened to our wants and needs and was ready to answer our questions. The dealership personnel who helped us with the loan paperwork and other paperwork were polite and pleasant to work with. More

I had planned to be in and out quick -- and I was! I went in there knowing exactly what car I wanted and how much I wanted to buy it for. I received great treatment from the salesman once I got there. I went in there knowing exactly what car I wanted and how much I wanted to buy it for. I received great treatment from the salesman once I got there. I was able to negotiate a price quickly, and be out of the dealership in under 2 hours (and that includes the test drive). More

Easy, No Presssure! I was terrified of buying a new car because I didn't want to be pressured into anything or sold anything I didn't want. Working with Shingle Springs i I was terrified of buying a new car because I didn't want to be pressured into anything or sold anything I didn't want. Working with Shingle Springs is how car buying should be. We negotiated over the phone a few days before we went in which took the anxiety of showing up to a car lot completely away. I showed up ready to buy a vehicle rather than ready to go to war. Everything was easy. Randy was fantastic over the phone, Wayne was great at getting us all set up, Claire was phenomenal at teaching me about the features of my new car and Jon was great in finance. Never once did I feel pressured. If I said no to something or had a question, I wasn't met with hostility or slimy sales tactics. My concerns and questions were all addressed honestly and respectfully. There are at least 6 Subaru dealerships withing a 30 mile radius of where we live and I would never hesitate to send anyone to Shingle Springs. They showed me that buying a car shouldn't be stressful or anxiety inducing. They have a customer for life with us! More

My second new car purchase with Shingle Springs. Thanks to Tom Rockenbaugh for a stress-free buying experience. My new 2018 Forester is beautiful and has absolutely everything I wanted in a new car. Thanks to Tom Rockenbaugh for a stress-free buying experience. My new 2018 Forester is beautiful and has absolutely everything I wanted in a new car. More

Best buying experience ever!! I bought my new outback on Saturday and I thought I got a fair deal. Then I got a call on Sunday from Tom and he said they owe me money cuz the car I I bought my new outback on Saturday and I thought I got a fair deal. Then I got a call on Sunday from Tom and he said they owe me money cuz the car I got was on sale. So I said" I'll be right over" 😃 best day ever!!! I think I need to buy a lotto ticket now. Thank you so much!! More