Shingle Springs Subaru

Wonderful eperience Mike not only gave us friendly and helpful service but came in on his day off to help us. Did not rush us but spent the entire time with us, waited un Mike not only gave us friendly and helpful service but came in on his day off to help us. Did not rush us but spent the entire time with us, waited until we had completed everything to say thank you and see us off in our new car. I am very pleased with the experience. More

Saved our vacation The first day on the road for a vacation, following sudden smoke and burning oil smell, we determined there was an oil leak at the filter. We contact The first day on the road for a vacation, following sudden smoke and burning oil smell, we determined there was an oil leak at the filter. We contacted several shops near our location and no one was willing to address the issue in a timely manner. We decided to drive back to the nearest dealership which happened to be Shingle Springs Subaru, spoke to Dawn Davenport in customer service, and she shared our situation with Service Advisor Mason Bright. Although the shop was all booked, he got a tech on our little Forester, found and repaired the problem, offered to WASH the car, and had us back on the road with nothing more than a "Have a safe trip"! AWESOME customer service More

Excellent! It was an excellent experience buying a new Car Outback - thorough, professional, efficient, friendly, responsive, detailed, and patient. Got a 2018 i It was an excellent experience buying a new Car Outback - thorough, professional, efficient, friendly, responsive, detailed, and patient. Got a 2018 in 2017 and used the Cosco program. More

Exceptional service department Driving east out of Sacramento on a Saturday afternoon we noticed a strange noise coming from the front end of our 2017 Subaru. As we approached Shi Driving east out of Sacramento on a Saturday afternoon we noticed a strange noise coming from the front end of our 2017 Subaru. As we approached Shingle Springs we thought we should have it checked out and went to Shingle Springs Subaru where we met Mason Bright in the service department. He took the car for a short drive and suspected the noise was coming from a wheel bearing, but said the shop was booked solid for the next week but he would see what he could do. He said he would try to get a Tech to check the diagnosis on Monday and provided us with a rental car. Saturday evening he called and said that a Tech had checked the car and confirmed a wheel bearing was causing the noise and that he would try to schedule the work to be completed by the next Tuesday when we would be passing through town once again. First thing Tuesday morning he called and confirmed the car would be ready by noon. I've been driving for more than 60 years and have never experienced such friendly and responsive service from either a dealer or independent garage. I recommend Shingle Springs Subaru to any looking for a favorable dealer experience. More

great and friendly sales helpful, no pressure, friendly people, love, love, love, my new Subaru Forrester. A bit of a drive for us, but well worth it, they had the car I wante helpful, no pressure, friendly people, love, love, love, my new Subaru Forrester. A bit of a drive for us, but well worth it, they had the car I wanted on the lot, Emilee was good at explaining things, I may go in for a refresher course from her. More

My wife is very happy with her Subaru Impreza Sport What can I say, my wife has been using Shingle Springs Subaru's Service department for her Legacy GT. We used an independent mechanic prier to bring What can I say, my wife has been using Shingle Springs Subaru's Service department for her Legacy GT. We used an independent mechanic prier to bringing the Legacy GT to Shingle Springs Subaru and it was a very bad experience. From the very first time she brought her Legacy GT to Shingle Springs Subaru, she's never looked back' The staff in the Service department are top notch! When it came time to retire the Legacy GT, we looked no further than Shingle Springs Subaru. If their service department is so easy going and joy to work with, what could go wrong? We were given the red carpet treatment and actually had the pleasure of meeting Mr. Bryant McCarver (Executive General Manager) and what a gentleman Bryant is and so patience. We also had the pleasure of meeting Mike Stewart in sale's. He was very helpful and between Bryant and Mike my wife drove away happily in her new 2017 Impreza Sport. We would highly recommend Single Springs Subaru for a New or Used Car and did mentioned that their Service Department is top notch! More

Always courteous, efficient and friendly service. I switched to Shingle Springs from a much closer Subaru dealership because the service is consistently excellent. No long waits, easy scheduling, cou I switched to Shingle Springs from a much closer Subaru dealership because the service is consistently excellent. No long waits, easy scheduling, courteous and friendly staff. The waiting room is attractive and love the coffee machine! I received a follow-up call the next day from a real live human and appreciate how my car is cleaned after every service, no matter how small. More

Nice experience. Super friendly! Explained the problem as well as the solution. Took the time to make me feel comfortable and instilled trust. Shuttle was also helpf Super friendly! Explained the problem as well as the solution. Took the time to make me feel comfortable and instilled trust. Shuttle was also helpful. More

my subaru We were treated very well. Would go back again. We would recommend this dealer to other friends. Spent a lot of time explaining the way the vehicle wo We were treated very well. Would go back again. We would recommend this dealer to other friends. Spent a lot of time explaining the way the vehicle worked. More

Bret Morgan , in parts, was great, and we appreciate his helpfulness with our 2009 Outback! Certainly a great asset to your business - thanks so much! , in parts, was great, and we appreciate his helpfulness with our 2009 Outback! Certainly a great asset to your business - thanks so much! More