Shields Auto Center
Rantoul, IL
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795 Reviews of Shields Auto Center
New Car Purchase Was promptly and politely greeted as we entered the dealership by Kyle White. We presented the mailer we received and he began asking what we were int Was promptly and politely greeted as we entered the dealership by Kyle White. We presented the mailer we received and he began asking what we were interested in. We chose the 2018 EcoSport, white, which was in the showroom. He let us test drive the one that was on the lot. He made the process as quick as he could. We are very happy with our purchase. More
Very helpful!! Great experience! Everyone made this experience easy and I felt confident I was getting the best vehicle for my needs. I am very satisfied and the customer service was Everyone made this experience easy and I felt confident I was getting the best vehicle for my needs. I am very satisfied and the customer service was top notch. More
Easy to work with Great group of people who are easy to work with. Mark kept in touch with me I never had to call and check on it. I am really busy and he was able to g Great group of people who are easy to work with. Mark kept in touch with me I never had to call and check on it. I am really busy and he was able to get it all done and ready and work with me when I was able to make it to pick up the truck. I will do business again with them. More
Nice experience purchasing Ford Expedition All who were involved were very helpful and attentive to our wishes. They were very prompt in answering all of our questions or finding out the answer All who were involved were very helpful and attentive to our wishes. They were very prompt in answering all of our questions or finding out the answers for us. More
Very happy! Everyone at shields helped me so much from looking at each vehicle! Through every process they were there to answer any question! I will always do bus Everyone at shields helped me so much from looking at each vehicle! Through every process they were there to answer any question! I will always do business with Sheilds! More
Another excellent experience from Shields This was our seventh vehicle purchase from Shields, everyone involved was exceptional in their service. From Rick handling the sale to Teresa helping This was our seventh vehicle purchase from Shields, everyone involved was exceptional in their service. From Rick handling the sale to Teresa helping with the paperwork we could not ask for a more friendly and low key buying experience. We also enjoy Dale and William when we bring our vehicles in for service, they treat everyone in my family great and I never have to worry about any problems. We never look anywhere else when deciding to purchase a new or used vehicle, I look forward to future purchases from Shields due to their friendly, professional and caring service they offer my family and I. More
Tell them what you want I was looking for a very hard to get 2016 Cadillac ELR. Greg Shields kept me informed as the weeks went by. He finely found one that was a GM lease I was looking for a very hard to get 2016 Cadillac ELR. Greg Shields kept me informed as the weeks went by. He finely found one that was a GM lease car and was able to buy it for me. I will ever be in his dept. So if they don't happen to have it in stock, as you can see they will get it for you. Bill Kreitzer Gibson City, IL More
Worst dealership ever Not only do they sell crap, they won’t even treat you right on a trade you bought from them. They lie about factory warranties being still valid, and Not only do they sell crap, they won’t even treat you right on a trade you bought from them. They lie about factory warranties being still valid, and The gm is spineless, petty and greedy. The gm is an arrogant jerk who thinks he is above customer service. I will never spend another penny at this dealership! Instead I bought from another local dealership and they treated me right! If you’re in the market, buy from Rick Ridings or Pilsons where customer service is superb! I just bought my 20th car so I know this to be true! More
Highly recommend Shields Auto Sales Greg Shields found the car I wanted and couldn’t be any happier. Appreciate the time you spent looking for that perfect car I wanted. Greg Shields found the car I wanted and couldn’t be any happier. Appreciate the time you spent looking for that perfect car I wanted. More
Completely satisfied! I had a great overall experience. My salesman George was respectful and receptive of my needs. George came in on his day off to ensure my expectations I had a great overall experience. My salesman George was respectful and receptive of my needs. George came in on his day off to ensure my expectations were met. The finance team and owner Rick were cooperative and fair. I felt respected considering I made the decision without my husband. I never felt pressured and left happy and satisfied. I would recommend this dealership and George for your next vehicle purchase. 👍🏻👍🏻 More