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Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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794 Reviews of Shields Auto Center

May 30, 2023

They always treat me with respect. I drive from Champaign because I like the way they repair/work on my vehicles. More

by bill@whuffman.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ford mechanic , Dale Scudder, Rich Drennan, William Nigh
Jun 01, 2023 -

Shields Auto Center responded

We are thrilled that you are satisfied with our services. Your feedback is much appreciated, and we hope to be of help again soon!

May 28, 2023

I HAD A VERY PLEASANT EXPERIENCE WITH MY SALES AGENT, TERRY, AKA, "TNT'...AND SPOKE TO GREGG SHIELDS, WHO I HAVE KNOWN FOR SEVERAL YEARS..HE IS A GOOD GUY TO KNOW...I HAVE USUALLY HAD MY CHEVY SERVICWED More

by laatchr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Rick Shields, Greg Shields, Teresa Smith
Jun 01, 2023 -

Shields Auto Center responded

Thank you for your kind words and congratulations on your new Impala!

May 28, 2023

Dale is always knowledgeable and helpful. We have an older car and Dale always has the answers for the issues that arise. More

by smpt93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Jun 01, 2023 -

Shields Auto Center responded

Our staff works hard for our guests! Thank you for trusting us with your vehicle. We appreciate your business!

May 25, 2023

Had an issue with the trade in price of my car. Andrew Henson is such a good salesman he referred me to Rick to get it resolved. I really appreciate their willingness to negotiate with me and mad More

by romarie_ababon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Andrew Henson
Jun 01, 2023 -

Shields Auto Center responded

We are glad to hear that we provided top-notch service! We appreciate the feedback and we look forward to working with you again!

May 21, 2023

What an amazing experience! I had never felt so respected nor allowed to consider all other options so openly and freely before this week of compassion with the Shields Team in More

by maxwell.e.baird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, David Cassout
Jun 01, 2023 -

Shields Auto Center responded

Amazing feedback! Thank you for taking the time to let us know. We appreciate your business and we look forwarding to working with you again!

May 20, 2023

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by kjjmcgee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Jun 01, 2023 -

Shields Auto Center responded

Thank you for the 5-Star Rating!

May 20, 2023

Mark and TNT were amazing, Teresa also very informative during the whole paperwork process. We appreciate the help and will be back ! More

by tessa.pacion
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Terry "TNT" Twitchell, Teresa Smith
Jun 01, 2023 -

Shields Auto Center responded

We really appreciate your feedback. Congratulations on your new vehicle. We look forward to welcoming you back to the dealership!

May 19, 2023

Great customer Service! I call and they got me right in to fix my tire. More

by CRIHNEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Rich Drennan
Jun 01, 2023 -

Shields Auto Center responded

Thank you for the 5-Star rating! We're happy that you're happy and we're looking forward to seeing you on your next visit!

May 19, 2023

Always friendly staff and work with my schedule. Never had any problems at all with service. More

by tamh6469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Drennan
Jun 01, 2023 -

Shields Auto Center responded

We take pride in knowing our customers are having a great experience! Thank you for your feedback.

May 17, 2023

everything was handled quickly and efficiently. The situations with the vehicle were addressed and solved on the first visit. The advisor even helped with answering questions on the information ce More

by c.hays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
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