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Shields Auto Center
Rantoul, IL
795 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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795 Reviews of Shields Auto Center
May 31, 2023
everything was handle quickly and efficiently. Service was done flawlessly. The service advisor even helped with some technical issues that i mentioned and went out of their way to make sure we Service was done flawlessly. The service advisor even helped with some technical issues that i mentioned and went out of their way to make sure we knew how to operate an app. More
by c.hays
Verified CustomerEmployees Worked With
Dale Scudder
May 30, 2023
They always treat me with respect. I drive from Champaign because I like the way they repair/work on my vehicles. I drive from Champaign because I like the way they repair/work on my vehicles. More
by bill@whuffman.com
Employees Worked With
Ford mechanic , Dale Scudder, Rich Drennan, William Nigh
May 28, 2023
I HAD A VERY PLEASANT EXPERIENCE WITH MY SALES AGENT, TERRY, AKA, "TNT'...AND SPOKE TO GREGG SHIELDS, WHO I HAVE KNOWN FOR SEVERAL YEARS..HE IS A GOOD GUY TO KNOW...I HAVE USUALLY HAD MY CHEVY SERVICWED TERRY, AKA, "TNT'...AND SPOKE TO GREGG SHIELDS, WHO I HAVE KNOWN FOR SEVERAL YEARS..HE IS A GOOD GUY TO KNOW...I HAVE USUALLY HAD MY CHEVY SERVICWED UP AT SHIELDS IN PAXTON, BUT SAW THIS BEAUTIFUL CHEVY IMPALA LT HERE IN RANTOUL, AND PURCHASED IT...IT IS A 2010, BUT LOOKS LIKE A NEW CAR!!!...AND IT HAS THINGS ABOUT THE INSTRUMENTATIONS, WHICH I AM STILL DISCOVERING, AND LOOKING UP TO SEE HOW IT OPERATES IN THE CAR'S MANUAL...SO MANY NEW THINGS TO LEARN COMPARED TO MY OLD CHEVY... More
by laatchr
Employees Worked With
Terry "TNT" Twitchell, Rick Shields, Greg Shields, Teresa Smith
May 25, 2023
Had an issue with the trade in price of my car. Andrew Henson is such a good salesman he referred me to Rick to get it resolved. I really appreciate their willingness to negotiate with me and mad Andrew Henson is such a good salesman he referred me to Rick to get it resolved. I really appreciate their willingness to negotiate with me and made me feel I am a valued customer. Great people and professionalism at its best. More
by romarie_ababon
Employees Worked With
Mark Keyes, Andrew Henson
May 21, 2023
What an amazing experience! I had never felt so respected nor allowed to consider all other options so openly and freely before this week of compassion with the Shields Team in I had never felt so respected nor allowed to consider all other options so openly and freely before this week of compassion with the Shields Team in Rantoul, and they even suggested a specific establishment as honest competition. My family has dealt with the amazing people at both Shields locations for over 35 years and possibly even longer, and I will certainly return for my next purchase. Gonna direct any who ask their way. Seriously, these people will be your best option. Thanks, Dave C.! More
by maxwell.e.baird
Employees Worked With
Teresa Smith, Ben Hall, David Cassout
May 20, 2023
Mark and TNT were amazing, Teresa also very informative during the whole paperwork process. We appreciate the help and will be back ! during the whole paperwork process. We appreciate the help and will be back ! More
by tessa.pacion
Employees Worked With
Mark Keyes, Terry "TNT" Twitchell, Teresa Smith
