Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shield's Automart of Paxton, Inc.
Paxton, IL
114 Reviews
Here at Shields Auto Mart, we have been satisifying the automotive needs of the market for 18 years. We know from experience that to have a chance to sell you a car we need to:
1) Treat you the way you wish to be treated
2) Find a vehicle that you'll love to drive
3) Make it easy to get the information you need to make your decision, and
4) Fit the vehicle comfortably into your budget.
We are happy to serve Paxton, Champaign, Urbana, Danville, Hoopeston, Watseka, Bloomington and Champaign, Ford, Iroquois, and Vermillion counties with new Chevrolet, Buick, GMC and Cadillac as well as quality used vehicles. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you're in need of financing look no further. We have financing options that will fit your needs and help you purchase that new or used vehicle you've been searching for. We even have a instant online pre-approval tool that will take you less than 60 seconds to get started.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 114 reviews
November 18, 2019
They did a great job of making this experience simple. They listened to my needs and concerns and took very good care of me. The sales people did a great job too. They listened to my needs and concerns and took very good care of me. The sales people did a great job too. More
by cosidewinder
November 15, 2019
happy with the transaction We were pleased with the way we were treated , everyone was friendly and helpful. We would recommend the dealership to our friends. We thank you We were pleased with the way we were treated , everyone was friendly and helpful. We would recommend the dealership to our friends. We thank you More
by bglil
November 13, 2019
Purchasing a vehicle Was returning to Shields for my forth family purchase of a vehicle. I was happy with the way Rich was able to help me with the truck I wanted and comi Was returning to Shields for my forth family purchase of a vehicle. I was happy with the way Rich was able to help me with the truck I wanted and coming up with a price we could work with. More
by sportster
Employees Worked With
August 31, 2019
Zero integrity i’m not an unreasonable person. i do not like to complain nor do i like to make a fuss. nine times out of ten, if my food is wrong at a restaurant or i’m not an unreasonable person. i do not like to complain nor do i like to make a fuss. nine times out of ten, if my food is wrong at a restaurant or something wrong happens in a service industry, i don’t say a word. today i went car shopping with my father as i am expecting twins and need a larger vehicle. our first stop was at Shields Auto Center in Paxton. i can appreciate small businesses, i would much rather give my business so smaller business than big corporate places but today, what happened was totally unacceptable. we test drove said vehicle and went inside to talk numbers. after discussing numbers and not being able to reach an agreement, we said our goodbyes and left—no hard feelings. well, not twenty minutes later did we get a phone call from the salesman offering us a deal on the vehicle. we said absolutely, we were eating lunch and we would be back. we get back to the dealership and someone else was test driving the car we had just made a verbal agreement on, and they were also going over the numbers. we were told to wait and “see what happens” with the other individuals. after i made a comment to my father about how this was shady, as we already had a verbal agreement, the sales manager flies out of his office to lecture me on how they were not shady, and he had no idea about our deal that HIS employee had made with us...sure. so, these other individuals made a deal on the car as well and they were the ones purchasing it after we had already made a deal for it. like i said, we are not unreasonable people, and we know car purchasing is a nightmare but this was absolutely unacceptable. zero integrity at Shields Auto Group. More
by akf92
Employees Worked With
August 20, 2019
Easy no pressure car buying Shields Auto Mart has always treated our family as if we matter. We were looking for a specific vehicle and Pete Klein stayed in touch and was able t Shields Auto Mart has always treated our family as if we matter. We were looking for a specific vehicle and Pete Klein stayed in touch and was able to find the suv we wanted. Pete and Butch Smith were professional, but yet warm and caring thru out the process. We received the vehicle we wanted and they made sure we received the lowest interest rate available. We couldn't ask for a better experience than what we received in purchasing a vehicle. More
by Chief
June 29, 2019
Great customer service! Pete in sales and Rick in the service department are easy to work with and give great customer service! I would recommend Shields Automart in Paxton t Pete in sales and Rick in the service department are easy to work with and give great customer service! I would recommend Shields Automart in Paxton to anyone! More
by Chad
Employees Worked With
June 04, 2019
Great Sales Rep from Shields We always have a great experience at Shields in Paxton, IL. Rich Heintz goes out of his way to find us the vehicle we want. They are a very friendly We always have a great experience at Shields in Paxton, IL. Rich Heintz goes out of his way to find us the vehicle we want. They are a very friendly and helpful dealership and we would recommend them to anyone. Larry & Barb Abbe, Paxton, Il More
by Barb65
May 30, 2019
What an experiance. I have done bissness with Shields for years, but this is my first time In buying a truck from them. Rich Heintz helped me in the persuite of findind m I have done bissness with Shields for years, but this is my first time In buying a truck from them. Rich Heintz helped me in the persuite of findind my dream truck and getting the best monthly payment possible. Both Rich Heintz and Rick Ingold showed me around the place and introduced me to every body that will be there to help me out with what ever I need. I would never have found my truck or even understood all of the ins and outs of my new truck without the learned help of Rich. Rich made everthing possible for this sale to happen including workiing on his day off to get my new ready for deleavery. Thankyou Rich for everything! More
by danscales63
May 29, 2019
Great dealing with Rich, again Bought another truck from Rich Heintz. Hope to buy another soon. If feel as though it was a very good experience and I have referred others to give Ri Bought another truck from Rich Heintz. Hope to buy another soon. If feel as though it was a very good experience and I have referred others to give Rich and Shields a chance!!! Met Butch Smith and visited about fishing trips to Canada, the human connection is what is great. More
by Shot300
May 21, 2019
Thank you for kind and friendly service A big thank you to Butch and Pete for their professional kind and friendly service on our recent purchase. We have experienced courteous and helpful A big thank you to Butch and Pete for their professional kind and friendly service on our recent purchase. We have experienced courteous and helpful assistance from all of the staff and the service dept (Todd) in recent years at Shields and hope to work with them again. More
by Gmd61585
