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Shield's Automart of Paxton, Inc.

Paxton, IL

5.0
112 Reviews
Here at Shields Auto Mart, we have been satisifying the automotive needs of the market for 18 years. We know from experience that to have a chance to sell you a car we need to: 1) Treat you the way you wish to be treated 2) Find a vehicle that you'll love to drive 3) Make it easy to get the information you need to make your decision, and 4) Fit the vehicle comfortably into your budget. We are happy to serve Paxton, Champaign, Urbana, Danville, Hoopeston, Watseka, Bloomington and Champaign, Ford, Iroquois, and Vermillion counties with new Chevrolet, Buick, GMC and Cadillac as well as quality used vehicles. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you're in need of financing look no further. We have financing options that will fit your needs and help you purchase that new or used vehicle you've been searching for. We even have a instant online pre-approval tool that will take you less than 60 seconds to get started.
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580 John St

Paxton, IL

60957

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Showing 112 reviews

November 13, 2019

Purchasing a vehicle Was returning to Shields for my forth family purchase of a vehicle. I was happy with the way Rich was able to help me with the truck I wanted and comi More

by sportster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Heintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2019

Zero integrity i’m not an unreasonable person. i do not like to complain nor do i like to make a fuss. nine times out of ten, if my food is wrong at a restaurant or More

by akf92
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Pete Klein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2019 -

Shield's Automart of Paxton, Inc. responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service. We may not be able to change the past but rest assured that we will use this experience to improve our customer service in the future. Unfortunatley, it makes for a very difficult situation when two clients are looking at the same vehicle, and with no other information to go with we have to service the client that is currently there looking at the vehicle. Thank you for your feedback and for the opportunity to help you with your transportation needs.

August 20, 2019

Easy no pressure car buying Shields Auto Mart has always treated our family as if we matter. We were looking for a specific vehicle and Pete Klein stayed in touch and was able t More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2019

Great customer service! Pete in sales and Rick in the service department are easy to work with and give great customer service! I would recommend Shields Automart in Paxton t More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2019

Great Sales Rep from Shields We always have a great experience at Shields in Paxton, IL. Rich Heintz goes out of his way to find us the vehicle we want. They are a very friendly More

by Barb65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Heintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019

What an experiance. I have done bissness with Shields for years, but this is my first time In buying a truck from them. Rich Heintz helped me in the persuite of findind m More

by danscales63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Heintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ingold
May 29, 2019

Great dealing with Rich, again Bought another truck from Rich Heintz. Hope to buy another soon. If feel as though it was a very good experience and I have referred others to give Ri More

by Shot300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Heintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019

Thank you for kind and friendly service A big thank you to Butch and Pete for their professional kind and friendly service on our recent purchase. We have experienced courteous and helpful More

by Gmd61585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Heneger
May 12, 2019

Great experience Rich was very knowledgeable about the vehicle we purchased. We did not feel pressured to buy. Butch expedited the financial process without taking up More

by Jlaubscher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Heintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2019

Great Customer Service This dealership was recommended by a friend. The car was very clean. The people are very serious about their business, so you feel you are in good han More

by User08967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Rigsby
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