Shield's Automart of Paxton, Inc.
Paxton, IL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Shields automart was a pleasure to deal with, I bought a car from them online from 600 miles away. The car was exactly what they said it was. No pressure , no lies , just nice people to deal with. I wou a car from them online from 600 miles away. The car was exactly what they said it was. No pressure , no lies , just nice people to deal with. I would drive another 600 miles one way for that service. Rich Heinz was aces. Took the time to explain everything. I wood recomend him. Thank you Pete, rich, and Karen for helping us get what we wanted. More
This was our third purchase from Shields in Paxton. Each time we have dealt with Pete Klein and Rich Heinz. Both of them are great to work with and Rich took all of the time we needed to go over the truck's time we have dealt with Pete Klein and Rich Heinz. Both of them are great to work with and Rich took all of the time we needed to go over the truck's features and personalize the settings. Thanks, guys!! More
Sales department. OUTSTANDING!!!! I am so impressed with the personnel at Shields Automart, all are true professionals. This GMC Canyon is the first truck that I have ever purchased t I am so impressed with the personnel at Shields Automart, all are true professionals. This GMC Canyon is the first truck that I have ever purchased that I did not have any regrets for a few days afterwards. This is truly an amazing truck. Bob More
Always an amazing experience at Shields Auto Mart! Doug was extremely helpful and kind and Pete was also amazing to work with! Their excitement level was almost as high as mine! was extremely helpful and kind and Pete was also amazing to work with! Their excitement level was almost as high as mine! More
We are extremely pleased with the way that we were treated by our sales person, Kyle Smith. Kyle was friendly, knowledgeable, and down to earth. He is what we refer to as “good people”. Pete Klein w treated by our sales person, Kyle Smith. Kyle was friendly, knowledgeable, and down to earth. He is what we refer to as “good people”. Pete Klein was also outstanding. Very personable and he gave us a great deal on the vehicle that we purchased. More
Worked hard for our business Rich Heintz is very honest went well above helping us with our SUV search. I would recommend Rich to anyone. He will work very hard for you. Thanks Rich Heintz is very honest went well above helping us with our SUV search. I would recommend Rich to anyone. He will work very hard for you. Thanks again Rich! More
They did a great job of making this experience simple. They listened to my needs and concerns and took very good care of me. The sales people did a great job too. They listened to my needs and concerns and took very good care of me. The sales people did a great job too. More
happy with the transaction We were pleased with the way we were treated , everyone was friendly and helpful. We would recommend the dealership to our friends. We thank you We were pleased with the way we were treated , everyone was friendly and helpful. We would recommend the dealership to our friends. We thank you More
Purchasing a vehicle Was returning to Shields for my forth family purchase of a vehicle. I was happy with the way Rich was able to help me with the truck I wanted and comi Was returning to Shields for my forth family purchase of a vehicle. I was happy with the way Rich was able to help me with the truck I wanted and coming up with a price we could work with. More
Zero integrity i’m not an unreasonable person. i do not like to complain nor do i like to make a fuss. nine times out of ten, if my food is wrong at a restaurant or i’m not an unreasonable person. i do not like to complain nor do i like to make a fuss. nine times out of ten, if my food is wrong at a restaurant or something wrong happens in a service industry, i don’t say a word. today i went car shopping with my father as i am expecting twins and need a larger vehicle. our first stop was at Shields Auto Center in Paxton. i can appreciate small businesses, i would much rather give my business so smaller business than big corporate places but today, what happened was totally unacceptable. we test drove said vehicle and went inside to talk numbers. after discussing numbers and not being able to reach an agreement, we said our goodbyes and left—no hard feelings. well, not twenty minutes later did we get a phone call from the salesman offering us a deal on the vehicle. we said absolutely, we were eating lunch and we would be back. we get back to the dealership and someone else was test driving the car we had just made a verbal agreement on, and they were also going over the numbers. we were told to wait and “see what happens” with the other individuals. after i made a comment to my father about how this was shady, as we already had a verbal agreement, the sales manager flies out of his office to lecture me on how they were not shady, and he had no idea about our deal that HIS employee had made with us...sure. so, these other individuals made a deal on the car as well and they were the ones purchasing it after we had already made a deal for it. like i said, we are not unreasonable people, and we know car purchasing is a nightmare but this was absolutely unacceptable. zero integrity at Shields Auto Group. More