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Shield's Automart of Paxton, Inc.

Paxton, IL

5.0
110 Reviews
Here at Shields Auto Mart, we have been satisifying the automotive needs of the market for 18 years. We know from experience that to have a chance to sell you a car we need to: 1) Treat you the way you wish to be treated 2) Find a vehicle that you'll love to drive 3) Make it easy to get the information you need to make your decision, and 4) Fit the vehicle comfortably into your budget. We are happy to serve Paxton, Champaign, Urbana, Danville, Hoopeston, Watseka, Bloomington and Champaign, Ford, Iroquois, and Vermillion counties with new Chevrolet, Buick, GMC and Cadillac as well as quality used vehicles. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you're in need of financing look no further. We have financing options that will fit your needs and help you purchase that new or used vehicle you've been searching for. We even have a instant online pre-approval tool that will take you less than 60 seconds to get started.
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580 John St

Paxton, IL

60957

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Showing 110 reviews

May 24, 2020

Shields automart was a pleasure to deal with, I bought a car from them online from 600 miles away. The car was exactly what they said it was. No pressure , no lies , just nice people to deal with. I wou More

by Chucklesp26
Recommend Dealer
Yes
Employees Worked With
Pete Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Heintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen
May 22, 2020

This was our third purchase from Shields in Paxton. Each time we have dealt with Pete Klein and Rich Heinz. Both of them are great to work with and Rich took all of the time we needed to go over the truck's More

by amj2964
Recommend Dealer
Yes
Employees Worked With
Pete Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Heintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020

Sales department. OUTSTANDING!!!! I am so impressed with the personnel at Shields Automart, all are true professionals. This GMC Canyon is the first truck that I have ever purchased t More

by longhorn0519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Birley
May 21, 2020 -

Shield's Automart of Paxton, Inc. responded

Bob, thank you so much for the kind words! It’s always a pleasure working with you.

May 15, 2020

Always an amazing experience at Shields Auto Mart! Doug was extremely helpful and kind and Pete was also amazing to work with! Their excitement level was almost as high as mine! More

by Aleeshar15
Recommend Dealer
Yes
Employees Worked With
Pete Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Rigsby
January 21, 2020

We are extremely pleased with the way that we were treated by our sales person, Kyle Smith. Kyle was friendly, knowledgeable, and down to earth. He is what we refer to as “good people”. Pete Klein w More

by Diana and Roger
Recommend Dealer
Yes
Employees Worked With
Pete Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Smith
December 22, 2019

Worked hard for our business Rich Heintz is very honest went well above helping us with our SUV search. I would recommend Rich to anyone. He will work very hard for you. Thanks More

by dsteiner1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Heintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2019

They did a great job of making this experience simple. They listened to my needs and concerns and took very good care of me. The sales people did a great job too. More

by cosidewinder
Recommend Dealer
Yes
Employees Worked With
Pete Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Today Heniger, Cliff Birley
November 15, 2019

happy with the transaction We were pleased with the way we were treated , everyone was friendly and helpful. We would recommend the dealership to our friends. We thank you More

by bglil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Birley
November 13, 2019

Purchasing a vehicle Was returning to Shields for my forth family purchase of a vehicle. I was happy with the way Rich was able to help me with the truck I wanted and comi More

by sportster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Heintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2019

Zero integrity i’m not an unreasonable person. i do not like to complain nor do i like to make a fuss. nine times out of ten, if my food is wrong at a restaurant or More

by akf92
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Pete Klein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2019 -

Shield's Automart of Paxton, Inc. responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service. We may not be able to change the past but rest assured that we will use this experience to improve our customer service in the future. Unfortunatley, it makes for a very difficult situation when two clients are looking at the same vehicle, and with no other information to go with we have to service the client that is currently there looking at the vehicle. Thank you for your feedback and for the opportunity to help you with your transportation needs.

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