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Sherman Dodge Chrysler Jeep RAM - Service Center
Skokie, IL
540 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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540 Reviews of Sherman Dodge Chrysler Jeep RAM - Service Center
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May 16, 2021
I want to say how great the service is here they got me in fast and ready to hit the road fast. And they are very professional... and Abe is great GM in fast and ready to hit the road fast. And they are very professional... and Abe is great GM More
by Harder 85
Verified CustomerEmployees Worked With
MARY LAMARCA, Abe Mustafa, Arnas Maciunas, Christopher Palo
May 14, 2021
SCAM Alert: Read this and make sure you change your dealership. This is one dealership where you will be scammed over and over. Customer Satisfaction is not at all valued. They do value Business and ca dealership. This is one dealership where you will be scammed over and over. Customer Satisfaction is not at all valued. They do value Business and can do anything for that. Like find a way to charge you and not get the work done..I have been duped and looted here two times already..don't even think of buying a car here. Their certified pre owned stands only till you buy a car, the moment you are off the lot they say you are responsible for everything and anything that happens to your car. Change your dealership is all o can suggest. More
by RAJAAMLAN
Employees Worked With
Kurt Netzel
May 12, 2021
Took a lil longer than expected but massage chair made up for that! They were able to accommodate me on a very short notice! That was awesome! for that! They were able to accommodate me on a very short notice! That was awesome! More
by Rocdog
Employees Worked With
Other Employees :
Kurt Netzel, Zach Gertler, Danny Koutlemanis, Christopher Palo, Crystal Joiner, Krzystof Chlebda
May 09, 2021
The service to the vehicle was excellent. My key fob got misplaced and it took awhile to find it. It should have been left in the car where I put it or placed where it could be easily accessed. A young ma misplaced and it took awhile to find it. It should have been left in the car where I put it or placed where it could be easily accessed. A young man employee tried to help me and the rest of the staff were finally able to locate it. The cashier could have been more helpful in this matter. More
by mickeysmith21
Employees Worked With
Kurt Netzel, Zach Gertler, Christopher Palo
May 06, 2021
Your service representative, Zack, was extremely helpful to this disabled customer. The service was exemplary. I shall recommend your service Department even though it is not convenient for we who live in to this disabled customer. The service was exemplary. I shall recommend your service Department even though it is not convenient for we who live in the south loop. More
by PHIL.BURNO
Employees Worked With
Zach Gertler
May 03, 2021
The owner of this establishment, an extremely over tanned man who wears a golf shirt is EXTREMELY rude and undermines his customers. Overcharged. Zero respect. man who wears a golf shirt is EXTREMELY rude and undermines his customers. Overcharged. Zero respect. More
by RACHELLYNNROSENBERG
Employees Worked With
Angel, Zachary, unknown manager name
April 30, 2021
Disappointing experience. The amount of time spent, not listening or understating what the issue was, and then correcting the real issue. After a week in the shop, I had to return it for another week to fi listening or understating what the issue was, and then correcting the real issue. After a week in the shop, I had to return it for another week to fix the original issue, which was just brake rotors. Two weeks without the vehicle. I had to continue to call them to get updates, and hear various excuses More
by Kwhite8
Employees Worked With
Kurt Netzel
April 25, 2021
Not worth a review horrible customer service. Will not be coming back. Was not offered a loaner nothing. Treated us poorly! Very disappointed with my visit coming back. Was not offered a loaner nothing. Treated us poorly! Very disappointed with my visit More
by CURRYHARDAWAY
Employees Worked With
Kurt Netzel, Zach Gertler, Christopher Palo
