Sherman Dodge Chrysler Jeep RAM - Service Center
Skokie, IL
540 Reviews of Sherman Dodge Chrysler Jeep RAM - Service Center
They scammed on oil consumption test. After first 1500 miles of the test they told me that the oil level is good. I know it was not good , they added oil and tried to screw me. What a shame I have auto m miles of the test they told me that the oil level is good. I know it was not good , they added oil and tried to screw me. What a shame I have auto mechanic education. I have dodge city promaster 2018. It burns a quarter of oil ( 32 once) every 800 miles you drive. This van has only 47600 miles.I had the same van 2016 which i traded in 2018. Bouth vans has the same oil burning issues. Recall w80 More
If I could give this dealership / service department 0 stars I would. Bought a car and within the first 7 days of having it the check engine light came on. . Service department is the absolute worst with stars I would. Bought a car and within the first 7 days of having it the check engine light came on. . Service department is the absolute worst with communication. Had to call everyday to get an update and when I did call I was on hold for 20+ min and would get transferred multiple times and nobody could give me an answer. They told me the warranty was not covering it. The dealership took 2 weeks to decide that they would indeed cover this and fix it.. No loaner cars / rental cars. Pick the car up after I had to call multiple times to ask if it was ready and within 2 days the check engine light came back on. Same problems. More
More employees at the service counter would be appreciated. I felt awkward being there for the first time. Took off with my vehicle without even getting my info and servicing details then had to w appreciated. I felt awkward being there for the first time. Took off with my vehicle without even getting my info and servicing details then had to wait for them to bring it back. More
I’ve been very satisfied with everything! No problems with nothing! And they have very good staff! I would recommend anyone to make a purchase at Sherman Dodge…one of the best. with nothing! And they have very good staff! I would recommend anyone to make a purchase at Sherman Dodge…one of the best. More
Bought a messed up car but Sherman made sure to check it and fix it. So, overall it’s a friendly environment and k services. and fix it. So, overall it’s a friendly environment and k services. More
Always the best service! You'd never know this was a dealership. And Luis was great contact, always keeping me up to date in real time. dealership. And Luis was great contact, always keeping me up to date in real time. More
I waited over 6 hours for them to tell me they ordered the parts And I would have to come. I’m typically a patient person but this was way too long to wait for them to have not even touched my vehicle. the parts And I would have to come. I’m typically a patient person but this was way too long to wait for them to have not even touched my vehicle. More