
Sherman Dodge Chrysler Jeep RAM
Skokie, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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They stand by their vehicles I had been having a reoccurring issue with my Jeep Cherokee. Specifically, a creaking noise that initially would start sounding occasionally upon alte I had been having a reoccurring issue with my Jeep Cherokee. Specifically, a creaking noise that initially would start sounding occasionally upon altered terrain and then slowly turned into an annoyance as the sound became more noticeable, frequent, and louder with time. While it did take a number of times to finally pinpoint the issue, Sherman Dodge was great about getting me in and getting me out with another vehicle so I could return to my schedule. I appreciated the follow up, the customer service, and attention to my specific issue. While it can be a drive to return to Sherman Dodge, I make the journey because I can trust they will take care of my vehicle. Alex, Kurt, and Nikko each provide great service and make you appreciate purchasing a vehicle there. More
Awful, frustrating, waste of time and money. Main problem with car: water getting into car trunk because of clogged sunroof draining mechanism. This is what I told the "greeter". He said that it Main problem with car: water getting into car trunk because of clogged sunroof draining mechanism. This is what I told the "greeter". He said that it would be 150.00 for diagnostics. I told him I had extended warranty (purchased there and I was told EVERYTHING WAS COVERED) on the car and he said this was not covered. I asked him to check and then he said that what I am still paying for was no longer effective!He said if he called to check for benefits, it would be considered as an encounter and therefore I would have to pay. None of his logic made sense. Then he said that there is a drain in the trunk but it was too difficult to get to it. I decided to take the car home the same way I brought it in and I was 150.00 poorer. If I bring the car back, I would have to pay the 150 again! More
Outstanding Customer Service I want to say that Sam Garner was a pleasure to work with regarding the purchase of my 2019 Jeep Compass. He made sure I got the car I wanted and wor I want to say that Sam Garner was a pleasure to work with regarding the purchase of my 2019 Jeep Compass. He made sure I got the car I wanted and worked with me to in terms of my budget. More
Good experience and good time there Good people to deal with , friendly atmosphere, They very well appreciated in the end a good and repeat customer like my husband and me . We will cont Good people to deal with , friendly atmosphere, They very well appreciated in the end a good and repeat customer like my husband and me . We will continue the same relationship More
Great service They got me in and out they fixed the problem and this is the best place to get a car from. They all are helpful if you need them. They got me in and out they fixed the problem and this is the best place to get a car from. They all are helpful if you need them. More
Terrible customer service I wouldn’t recommend this place to no one. My credit score was at 720 before I came into this dealer ship. They ran my credit and said I was accepted for financing. Everything was g to no one. My credit score was at 720 before I came into this dealer ship. They ran my credit and said I was accepted for financing. Everything was going good until they brought up the price of the car and messed my credit score up. The car was $9000 and and they tried to bring it up to $13,000, plus interest rate, and $1900 for “union inspection” . The car itself was not in the best condition that’s why $9,000 was a solid price. Then I come to find out they ran my credit 6-7 times without my knowledge after I was already accepted dropping my credit score 110 points so they can get someone to co-sign for me. This dealership is a joke, and it’s filled with liars, and thieves. More
Love my Jeep!!!!!! Awesome place!!!!!! I purchased a brand new Jeep Compass, which I am in love with. Got a great deal and my sales woman, Ladaija was very helpful and pleasant to work with I purchased a brand new Jeep Compass, which I am in love with. Got a great deal and my sales woman, Ladaija was very helpful and pleasant to work with. Joe the sales manager made sure I was satisfied with my purchase!!! I definitely recommend Sherman dodge to anyone looking for a good car and a great deal. More
Recall, Stop and Start feature fix Mr. Lester was very helpful when I had my car serviced. Employee like him is an asset to a company. I hope that every employee in every company is l Mr. Lester was very helpful when I had my car serviced. Employee like him is an asset to a company. I hope that every employee in every company is like him. Thank you for the outstanding service. More
They had the exact vehicle I wanted Tony and Abe were a great help. They helped me get out of a vehicle from a dealership sho had lied and taken advantage of me. Negotiation was quick an Tony and Abe were a great help. They helped me get out of a vehicle from a dealership sho had lied and taken advantage of me. Negotiation was quick and easy. More