Sherman Dodge Chrysler Jeep RAM

Unwilling I contacted the dealership after I purchased my new car to schedule my installation of my remote start. After a few attempts I was finally contacted b I contacted the dealership after I purchased my new car to schedule my installation of my remote start. After a few attempts I was finally contacted back saying that a part will be in stock working about 2 weeks. I waited the amount of time but after 3 weeks of not being contacted back I attempted to inquire again. No one could give me an answer nor give me a call back. I called for what I am assuming was 3 more weeks almost everyday. My sales experience was good. I knew what I wanted & sales person showed me what I could afford. The dealership contact stated 30 day installation guaranteed. I purchased my vehicle on Saturday September 28th & it took until November 11th to get it installed only after I called the General Manager. Separately, my girlfriends purchased a vehicle in 2018 & part of her deal was heated seats. It is now a year & has yet to get the work done. They only have her one key fob, which I called multiple times about but their response was always, we will order it. Now it’s been over a year & it wasn’t until I did my due diligence for my car that her issues are being taken up. The service technician was good, installed my remote starter just fine & I enjoy it. But any follow up in parts after purchase was horrible. We truly enjoy the Dodge & Jeep line-ups, but in the future we will need to question what dealership we purchase from or establish clear scheduling then & there if any additional work needs to be done. More

This place is horrible!!! I just walked and took the paperwork they start with my information they lie to get you there. Then I asked for my license back they told no I had to get off my chair took tak paperwork they start with my information they lie to get you there. Then I asked for my license back they told no I had to get off my chair took take it off her hands. Do not buy from here you will regret it. I’m so glad I walked out More

Sales Fawaz gave us a great deal of help with all our request and allowed us to make all decisions necessary to achieve our needs. He did an amazing job and Fawaz gave us a great deal of help with all our request and allowed us to make all decisions necessary to achieve our needs. He did an amazing job and a fountain of knowledge as was necessary to assure that we got what we wanted at the right price. Thank You James M. Brownlow More

Christopher was great I took my car in for a repair. Christopher was very helpful and let me know when the service was complete. I will be back. I took my car in for a repair. Christopher was very helpful and let me know when the service was complete. I will be back. More

service Very friendly staff. No pressure tactics. Received call acks on something that was missing in the truck. The piece was ordered and put in the next day Very friendly staff. No pressure tactics. Received call acks on something that was missing in the truck. The piece was ordered and put in the next day. More

Yes i will recommend Free like the service. Chris was very helpful . It did take a bit longer than we thought but at the end the car was good Free like the service. Chris was very helpful . It did take a bit longer than we thought but at the end the car was good More

very nice people to deal with and have great mobility center bought a handicapped acssesable van from there mobility store and the dealership was very caring and great to work with. all the sales, finance, and bought a handicapped acssesable van from there mobility store and the dealership was very caring and great to work with. all the sales, finance, and service department were great. More

EFFICIENT & FAST My salesman Chris O was fantastic! I wanted to get everything complete in a hurry, and he made sure that it happened. I recommend Sherman Dodge highly My salesman Chris O was fantastic! I wanted to get everything complete in a hurry, and he made sure that it happened. I recommend Sherman Dodge highly! More

Oil Change The work was done in a reasonable amount of time. Lester was very professional and explained what had to be be done at that time. The work was done in a reasonable amount of time. Lester was very professional and explained what had to be be done at that time. More

New Truck I came into the Dealer not really knowing what to expect. I knew what I wanted and also what I felt comfortable Paying on a monthly Basis. The team ma I came into the Dealer not really knowing what to expect. I knew what I wanted and also what I felt comfortable Paying on a monthly Basis. The team made it Happen and I drove off in the Truck I have always wanted to own 2020 Laramie More