
Sherman Dodge Chrysler Jeep RAM
Skokie, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,673 reviews
Great Good customer service and they try to fix your problem and if they can’t they will make it there business to fix whatever to make you happy Good customer service and they try to fix your problem and if they can’t they will make it there business to fix whatever to make you happy More
Used car sales department does not care about you.I Used car sales department does not care about you. I spent 8 hours there, from test drive to leaving the lot. They put on a big show and make it seem Used car sales department does not care about you. I spent 8 hours there, from test drive to leaving the lot. They put on a big show and make it seem like they’re trying to help you out, and that couldn’t be further from the truth. On the paperwork I signed after waiting 8 hours, they never mentioned that they added 10k to the price after previously agreeing to a price and making me sign an arbitrary document. I also signed something that said they would work out any problem with me if there was one- I called them about 30 times trying to resolve the issue and had voicemail and hang ups 25 times. The one time I talked to the guy in charge of my application(who apparently had the “power to help”) said I was right about being charged 10k more than I should’ve. After that never received a call from them but still tried to call 20 more times with no luck. If they were honest about the sale I would have seriously considered going WAY out of my way to do business there again, but that’s not happening. Don’t buy your car here, they will take advantage of you, they will not care, YOU WILL LOSE MONEY. More
All roads should lead to Mary. Like everyone looking to buy a car, the “car buying experience” is something to dread. Honestly, Mary was amazing. She was so helpful, informative, Like everyone looking to buy a car, the “car buying experience” is something to dread. Honestly, Mary was amazing. She was so helpful, informative, patient and kind. If i know anyone looking for a Jeep (Dodge, Ram, etc.) I will absolutely recommend her to them. More
Good service Wilson, got me into something within my budget. From the time I walked in to the time I left he made sure everything was good. Wilson, got me into something within my budget. From the time I walked in to the time I left he made sure everything was good. More
Do not know their estimated job time I took my wifes car to install the remote starter and they said it could take 3+ hours..it took 8 hours to find out they had install the wrong piece i I took my wifes car to install the remote starter and they said it could take 3+ hours..it took 8 hours to find out they had install the wrong piece i had to do another appointment i hope i never have to go back... More
Dariusz will get you a deal. Dariusz worked hard to get me the deal I needed on my great, new Grand Cherokee. He answered all of our questions and made things happen quickly. Dariusz worked hard to get me the deal I needed on my great, new Grand Cherokee. He answered all of our questions and made things happen quickly. More
Fast and greatly satisfied The salesman Ricardo was great with facts about each vehicle shown. Left there not with what I wanted but with something better. Great dealership, wil The salesman Ricardo was great with facts about each vehicle shown. Left there not with what I wanted but with something better. Great dealership, will be recommending. More
Gen. Manager Backed out After Sales Manager Finalized deal All 5 Stars (Customer Service, Quality of Service, Friendliness & Price) for the Sales person Humza Siddique ***** and sales Manager Erick Villanueva All 5 Stars (Customer Service, Quality of Service, Friendliness & Price) for the Sales person Humza Siddique ***** and sales Manager Erick Villanueva ***** for making deal on 2019 4runner by removing $1027 dealer fee on trade-in which they claim to charge on every vehicle (FOR WHAT ?). After the deal and at the time of payment ' General Manager ' backed out (so who do we complain) and wanted to add the fee back to the invoice. A great example of dishonesty. ' NO Deal ' More
Sherman Experience We were pleased with our car buying experience. Romino was helpful an easy to work with. We appreciate him driving to our house to pick up paperwork We were pleased with our car buying experience. Romino was helpful an easy to work with. We appreciate him driving to our house to pick up paperwork so we didn’t have to drive the hour. I would recommend Sherman an Romino for sure. More
Sharp caring friendly competent service consultant Our service consultant, Chris is seriously top notch in every way. Very sharp, intelligent and sincerely caring man. He genuinely cares about giving Our service consultant, Chris is seriously top notch in every way. Very sharp, intelligent and sincerely caring man. He genuinely cares about giving quality attention and service! More