Sherman Dodge Chrysler Jeep RAM

Friendly staff, respected appointment time, service done on time as promised, no bs gimmicks, no pushy sales pitch for what you don't need, will come again. on time as promised, no bs gimmicks, no pushy sales pitch for what you don't need, will come again. More

The bad experience I ever have during buying car .no honest at all from sales team and they do sell me a car with a big issue in engine,,,, honest at all from sales team and they do sell me a car with a big issue in engine,,,, More

The dealership was very professional. I would highly recommend Sherman Dodge to friends and family. The customer service was great and I enjoy my new vehicle. recommend Sherman Dodge to friends and family. The customer service was great and I enjoy my new vehicle. More

I need to met the owner immediately.i do buy a used car with a big problem on engine .after 16 days I refer back to them they inform me that you buy as as and I sure that they know well this issue in the G with a big problem on engine .after 16 days I refer back to them they inform me that you buy as as and I sure that they know well this issue in the GMC Terrain then they try to convince me that they fixed it and then after few days the same problem occur again.more than 3 visits to this car Dealer whom imagine that they are no 1 dealer and the best in market with nothing change and the car become very risk for me to I do buy the car from mid of November and since this date I go to the showroom more than 4 times although it's 35 miles far from home trying to fix this essential problem on the engine whom totally effect effecieny of the car with no hope even I do my best to return the car and one aggressive guy seems to be sales manager inform me you take it a very stupid word you take as as which mean that he totally aware of this problem upon selling me the car.all i want from them to fix this problem or return the car and this is my totally rights . More

The buying experience at Sherman Dodge was professional and courteous. Sales associate Tony H. answered all of our questions and was responsive. Excellent buying experience. and courteous. Sales associate Tony H. answered all of our questions and was responsive. Excellent buying experience. More

Worst shopping experience Usually, I buy an used car for my family every 1-2 years, and in the last 15 years, I have worked with over 20 dealerships in Chicago area. Without an Usually, I buy an used car for my family every 1-2 years, and in the last 15 years, I have worked with over 20 dealerships in Chicago area. Without any exception, all dealerships were very professional and all cars that I bought, were clean, checked from their technician and I never had any major issue. However, shopping at Sherman Dodge Chrysler Jeep RAM was the worst experience. I called and scheduled an appointment to see a 2013 BMW. The car was dirty inside, outside and the engine, too. The primary sale person, delegated to a junior agent, the sale manager (Joon) came with a piece of paper, with a price, $2,000.00 over their listing (never heard before such a thing). The manager ensured me that the car was checked and was in perfect shape. Well, it turned out that the car never was checked and the engine gaskets were leaking oil heavily. BMW estimated the initial repair over $3,000.00. I went immediately twice at Sherman dealership (I drove the car less than 500.00) but every one from the sales, to the service and finance turned their back. Joon promised to call me back wit a solution, but I never heard back from anyone. People who buy used cars are protected in Illinois by a law that took effect on July 1, 2017. It requires used car dealers who sell cars “as-is”, even auctions, to provide a limited power train warranty for 15 days or 500 miles, whichever comes first. I'm considering legal actions, because I think it is unfair to sell a car with engine problem Worst experience ever! Never shop to this dealership. More

I came in looking for a wheelchair accessible van. Mary answered all my questions and was patient and thorough. She is very knowledgeable regarding mobility vehicles. answered all my questions and was patient and thorough. She is very knowledgeable regarding mobility vehicles. More

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The team at Sherman Dodge is fantastic. I got in at the last minute to have my alignment fixed and Earl help me sort out the situation. It turns out that the work was more extensive than I planned but he m last minute to have my alignment fixed and Earl help me sort out the situation. It turns out that the work was more extensive than I planned but he made sure I knew exactly what was going on, what the impact would be if I couldn’t get the service done and proceeded to get me out as soon as he possibly could. The team is professional, kind and works hard to make your experience a pleasant one. I would go back the next time I need service. More

I am getting far to much correspondence concerning my recent Jeep purchase for the unprecedented one millionth time Thanks For Your Great Assistance With The Purchcase Of Our 2019 Jeep Wrangler recent Jeep purchase for the unprecedented one millionth time Thanks For Your Great Assistance With The Purchcase Of Our 2019 Jeep Wrangler More