
Sherman Dodge Chrysler Jeep RAM
Skokie, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Zach was very professional and helped me to understand the maintenance needed on my vehicle. Zach also was very friendly and keep me updated on the completion of my vehicle Thank you Zach. the maintenance needed on my vehicle. Zach also was very friendly and keep me updated on the completion of my vehicle Thank you Zach. More
Made an appointment for 10AM, arrived at 9:35 told it would take 3 hours. Called a family member to pick me up, came back at 2:30PM to find out that they were just putting my SUV on the lift to start the would take 3 hours. Called a family member to pick me up, came back at 2:30PM to find out that they were just putting my SUV on the lift to start the job. I was voiced my disappointment and was told they would put 2 mechanics on the job to hurry the process. The oil change and tire rotation were complimentary because of the long wait. I left the dealership after 4PM, More
Lester provided very friendly service. Was quick, knowledgeable, engaging. Best experience I’ve had at your dealership. Five star service from Lester. Thank you so much. knowledgeable, engaging. Best experience I’ve had at your dealership. Five star service from Lester. Thank you so much. More
Went into the the dealership after searching for the perfect Jeep Wrangler. This has always been my dream truck! The guys were friendly and very welcoming. I gave a brief description of what I was looki perfect Jeep Wrangler. This has always been my dream truck! The guys were friendly and very welcoming. I gave a brief description of what I was looking for along with my price range and these guys here made it happen! I was a tad bit discouraged at first because my trade would carry a major negative equity. MAJOR! However after a few negotiations Abe and Chris were able to meet every one of my expectations. I definitely recommend working with these guys! More
Overall I had a great experience. I spoke with friendly, helpful and moreover highly professional service consultant Fraz. Technicians and staff were also very helpful and friendly. The car was fixed faster helpful and moreover highly professional service consultant Fraz. Technicians and staff were also very helpful and friendly. The car was fixed faster than I expected. Thank you Fraz! More
Overall I had a wonderful experience. Martin was so helpful, and still is! Someone else pressured me, or I would have given more than 5+ stars. helpful, and still is! Someone else pressured me, or I would have given more than 5+ stars. More
The service was performed on my vehicle. I haven’t had any problems with it in regards to what was fixed. There were a list of issues with my visit. I was told my car would be done that Friday by noon, I any problems with it in regards to what was fixed. There were a list of issues with my visit. I was told my car would be done that Friday by noon, I called at 1 pm and was told that my car would be done by hopefully the next day. I asked for a loaner vehicle as I was in the middle of a move and needed a car. The service rep said he would let me know updates on the repair and also would try to get me a loaner, he said he would keep me posted. After that I did not hear back from him, I decided to call and was rudely “helped” by who I am assuming was a sales rep. She informed me that the service department was closed and that they would reopen on Monday. I asked her about the loaner and she again told me that the service department was closed and to wait until Monday. I asked her to speak to a manager at which point she told me that there wasn’t a manager available to speak to and to wait until Monday. At this point I was very frustrated, I didn’t have a car for my move, I was not updated and apparently there was no one who could help at Sherman dodge, I called first thing Monday morning and picked up my car. I had to go to the cashier then the cashier sent me to get my paperwork, then I was told my car would be park right outside, but maybe on the pebble lot. It was parked in the pebble lot and they had left all the plastic and paper that I assume was used to keep the car “clean”. This is the last time I use Sherman dodge for anything. I will not consider it to buy a car or get mine serviced. More