Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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I usually hate dealing with car dealerships, so I sent my son to have my car appraised for the trade-in and deal with the new car I was getting. All I had to do was go in and sign the papers, which was reall son to have my car appraised for the trade-in and deal with the new car I was getting. All I had to do was go in and sign the papers, which was really fast and smooth. We dealt with Fawaz and Tony, really nice guys who were helpful. More
Zach was very professional and helped me to understand the maintenance needed on my vehicle. Zach also was very friendly and keep me updated on the completion of my vehicle Thank you Zach. the maintenance needed on my vehicle. Zach also was very friendly and keep me updated on the completion of my vehicle Thank you Zach. More
My warranty/recall claim was handled in a timely and capable fashion. Lester handled matters. He did a great job for me I appreciate the attention that was given to my time and needs. capable fashion. Lester handled matters. He did a great job for me I appreciate the attention that was given to my time and needs. More
Made an appointment for 10AM, arrived at 9:35 told it would take 3 hours. Called a family member to pick me up, came back at 2:30PM to find out that they were just putting my SUV on the lift to start the would take 3 hours. Called a family member to pick me up, came back at 2:30PM to find out that they were just putting my SUV on the lift to start the job. I was voiced my disappointment and was told they would put 2 mechanics on the job to hurry the process. The oil change and tire rotation were complimentary because of the long wait. I left the dealership after 4PM, More
Lester provided very friendly service. Was quick, knowledgeable, engaging. Best experience I’ve had at your dealership. Five star service from Lester. Thank you so much. knowledgeable, engaging. Best experience I’ve had at your dealership. Five star service from Lester. Thank you so much. More
Overall I had a wonderful experience. Martin was so helpful, and still is! Someone else pressured me, or I would have given more than 5+ stars. helpful, and still is! Someone else pressured me, or I would have given more than 5+ stars. More
Went into the the dealership after searching for the perfect Jeep Wrangler. This has always been my dream truck! The guys were friendly and very welcoming. I gave a brief description of what I was looki perfect Jeep Wrangler. This has always been my dream truck! The guys were friendly and very welcoming. I gave a brief description of what I was looking for along with my price range and these guys here made it happen! I was a tad bit discouraged at first because my trade would carry a major negative equity. MAJOR! However after a few negotiations Abe and Chris were able to meet every one of my expectations. I definitely recommend working with these guys! More
Overall I had a great experience. I spoke with friendly, helpful and moreover highly professional service consultant Fraz. Technicians and staff were also very helpful and friendly. The car was fixed faster helpful and moreover highly professional service consultant Fraz. Technicians and staff were also very helpful and friendly. The car was fixed faster than I expected. Thank you Fraz! More