Sherman Dodge Chrysler Jeep RAM

The service agent I worked with is not on the list below. his name is Angel. Very good experience. I would rate him 5 stars. his name is Angel. Very good experience. I would rate him 5 stars. More

Went to this dealership for a specific used car they had on the lot for nearly 2 months. After the test drive I had a mechanical concern. They claimed they looked at it and it is okay. We will see. Put a d on the lot for nearly 2 months. After the test drive I had a mechanical concern. They claimed they looked at it and it is okay. We will see. Put a deposit on the car over the phone 4 days later until I could get back to them. Went to them on the weekend, test drove car and then noticed bumper damage that was not there the weekend prior. They claimed the damage happened during a car robbery. No one gave me notice and I found the problem. I asked why a car with a deposit was on the lot and the manager gave me a comment that deposits don’t guarantee a sale and basically they could have sold it if someone else showed interest before I got there. Why make a deposit then?? When I agreed to buy the car with the damage because I know quality repair people. They wouldn’t negotiate a lower price without me forcing the conversation. I still bought the car with a little discount but I couldn’t get out of there quick enough after listening to all the excuses. I have purchased a lot of cars and the level of customer care was not good here. Hopefully I have no issues with the car that they checked out. Will not recommend this dealership due to poor customer care from the managers. The sales person did the best they could given the situation. Good luck future car buyers. More

I had to tow the new jeep on the storm because run out of gasoline It cost me $350 How can they let my daughter drive on an empty tank I was promised a full tank at the dealership Not happy with the s gasoline It cost me $350 How can they let my daughter drive on an empty tank I was promised a full tank at the dealership Not happy with the service It was advertised 5 years XM radio, not true More

Had a pleasant experience angel was very efficient and helpful I was in and out on time for my doctor appointment appointment thanks and nye helpful I was in and out on time for my doctor appointment appointment thanks and nye More

As always the service department was phenomenal. Always very kind and informative. Being a woman, I’ve had bad experiences with mechanics especially at dealerships. The team at Sherman Dodge is always r very kind and informative. Being a woman, I’ve had bad experiences with mechanics especially at dealerships. The team at Sherman Dodge is always respectful and courteous. More

I do not know who to believe at this dealership or the service area. I have been lied to twice now, once when I was purchasing my vehicle and now when I have had my vehicle serviced. I will not recommen service area. I have been lied to twice now, once when I was purchasing my vehicle and now when I have had my vehicle serviced. I will not recommend this dealership or service department to any of my friends or relatives! More

Easy to work with. Attentive and patient. Prompt. Overall great experience every time I have service performed at Sherman Dodge. Thank you for everything you do. great experience every time I have service performed at Sherman Dodge. Thank you for everything you do. More

Easy buying experience and would buy from again. I looked at other places before I went here as they were almost an hour from my house. It was worth my time. Thank you to Sam and Abe! looked at other places before I went here as they were almost an hour from my house. It was worth my time. Thank you to Sam and Abe! More

ZACH- AWESOME!FRAZ- HAD A UNWILLING ATTITUDE TO WORK.HE ZACH- AWESOME! FRAZ- HAD A UNWILLING ATTITUDE TO WORK. HE WAS ATTENDING US & PASSED US ON TO ZACH. CAME OFF AS LAZY . ZACH- WAS VERY HELPFUL & GR ZACH- AWESOME! FRAZ- HAD A UNWILLING ATTITUDE TO WORK. HE WAS ATTENDING US & PASSED US ON TO ZACH. CAME OFF AS LAZY . ZACH- WAS VERY HELPFUL & GREAT ATTITUDE The mechanic was very helpful and friendly. More

Needed service on my car as after a flat tire was fixed my tire pressure sensor was going off. When I told Chris, my fabulous salesman about this, he immediately arranged a service appointment at my desir my tire pressure sensor was going off. When I told Chris, my fabulous salesman about this, he immediately arranged a service appointment at my desired time and met me at the door when I came in. Nikko, my service manager, sent me a text let me know the status - so the communication was great. The car's tire pressure sensor was reset under warranty to resolve the problem in under an hour. Once again great service from Sherman Dodge. I highly recommend them. More