Sherman Dodge Chrysler Jeep RAM

I thought the service department did a wonderful job, by being prompt and informative. They followed up on all the information they presented to me prior . Will return being prompt and informative. They followed up on all the information they presented to me prior . Will return More

My experience was really good! It was a lengthy process but overall I can’t complain!The sales rep knew what he was talking about and very helpful. but overall I can’t complain!The sales rep knew what he was talking about and very helpful. More

Service was completed quicker than expected and was able to continue my work day in the lounge area thanks to the free WIFI making the wait productive all around to continue my work day in the lounge area thanks to the free WIFI making the wait productive all around More

The service agent I worked with is not on the list below. his name is Angel. Very good experience. I would rate him 5 stars. his name is Angel. Very good experience. I would rate him 5 stars. More

The service was great. Lester was a nice man and very helpful. The facility was nice and clean and Covid prepared. Free water bottle was nice. helpful. The facility was nice and clean and Covid prepared. Free water bottle was nice. More

Went to this dealership for a specific used car they had on the lot for nearly 2 months. After the test drive I had a mechanical concern. They claimed they looked at it and it is okay. We will see. Put a d on the lot for nearly 2 months. After the test drive I had a mechanical concern. They claimed they looked at it and it is okay. We will see. Put a deposit on the car over the phone 4 days later until I could get back to them. Went to them on the weekend, test drove car and then noticed bumper damage that was not there the weekend prior. They claimed the damage happened during a car robbery. No one gave me notice and I found the problem. I asked why a car with a deposit was on the lot and the manager gave me a comment that deposits don’t guarantee a sale and basically they could have sold it if someone else showed interest before I got there. Why make a deposit then?? When I agreed to buy the car with the damage because I know quality repair people. They wouldn’t negotiate a lower price without me forcing the conversation. I still bought the car with a little discount but I couldn’t get out of there quick enough after listening to all the excuses. I have purchased a lot of cars and the level of customer care was not good here. Hopefully I have no issues with the car that they checked out. Will not recommend this dealership due to poor customer care from the managers. The sales person did the best they could given the situation. Good luck future car buyers. More

I had to tow the new jeep on the storm because run out of gasoline It cost me $350 How can they let my daughter drive on an empty tank I was promised a full tank at the dealership Not happy with the s gasoline It cost me $350 How can they let my daughter drive on an empty tank I was promised a full tank at the dealership Not happy with the service It was advertised 5 years XM radio, not true More

Had a pleasant experience angel was very efficient and helpful I was in and out on time for my doctor appointment appointment thanks and nye helpful I was in and out on time for my doctor appointment appointment thanks and nye More

As always the service department was phenomenal. Always very kind and informative. Being a woman, I’ve had bad experiences with mechanics especially at dealerships. The team at Sherman Dodge is always r very kind and informative. Being a woman, I’ve had bad experiences with mechanics especially at dealerships. The team at Sherman Dodge is always respectful and courteous. More

Easy to work with. Attentive and patient. Prompt. Overall great experience every time I have service performed at Sherman Dodge. Thank you for everything you do. great experience every time I have service performed at Sherman Dodge. Thank you for everything you do. More