Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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Terrible Service experience! 3 hours for an oil change and to fix my remote start. What business tell you to come in at 10am for a 1 1/2 hour appointment then allows the technician (Armando) to leave at 1 and to fix my remote start. What business tell you to come in at 10am for a 1 1/2 hour appointment then allows the technician (Armando) to leave at 11 (before he’s finished) to take a 1 1/2 hour lunch??? Meanwhile I’m sitting there waiting for him to come back. No one else was allowed to finish his work so that I could leave?!? The service adviser moved my car out of the bay and warned me to not ask Armando to finish the job because he was upset that he was called back from lunch and “might do something to my car”! What company lets an employee get away with screaming at his manager and has a reputation of damaging cars if he is upset! CRAZY! Never going back! BTW I bought 2 cars there in the last year - so much for being a good customer More
I enjoyed my experience buying with this dealership. Very good service and I honestly feel that the whole sales team is family. I got what I wanted, not what they wanted me to have like some places I’ve been good service and I honestly feel that the whole sales team is family. I got what I wanted, not what they wanted me to have like some places I’ve been to do you, and for that I am grateful and excited to get up and drive my car every day! I got a lightly used Jeep Grand Cherokee. Thanks so much Robert and Will. More
Excellent service and done in a timely manner. Made sure to keep me informed throughout the entire process. I would recommend them to friends and family. to keep me informed throughout the entire process. I would recommend them to friends and family. More
i would most definitely recommend. best people and so many opportunities they wanted to make sure i was in a car i loved. they went above and beyond to make sure i found the one. i’m going to be passing many opportunities they wanted to make sure i was in a car i loved. they went above and beyond to make sure i found the one. i’m going to be passing in the word of how great the team is here awesome! More
Love the massage chairs makes waiting for service fly by. Service is always friendly and professional. Everyone wore there mask and the waxing area was nicely spaced out. Which made me feel safe. Service is always friendly and professional. Everyone wore there mask and the waxing area was nicely spaced out. Which made me feel safe. More
Very good work to get meThe car that I wanted. Very Very good work to get me The car that I wanted. Very dedicated individuals. It was a pleasure to work with Shaun and John. Great work! Very good work to get me The car that I wanted. Very dedicated individuals. It was a pleasure to work with Shaun and John. Great work! More
Great Costumer Service.Service was great with a clean Great Costumer Service. Service was great with a clean establishment. the massage chairs were a bonus. The process was fast and easy, only waited 3 Great Costumer Service. Service was great with a clean establishment. the massage chairs were a bonus. The process was fast and easy, only waited 35 minutes for an oil change. More
I was told I would get a second key to the used car I I was told I would get a second key to the used car I bought. I have left phone messages and emails but no one is returning my requests. Same th I was told I would get a second key to the used car I bought. I have left phone messages and emails but no one is returning my requests. Same thing happened to me 8 years ago when I bought my previous car there. My mistake to give Sherman another chance. My mistake More