Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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Great customer service, knowledgeable and overall a great experience this was my second time working with him, I’ll definitely refer him to customers thanks experience this was my second time working with him, I’ll definitely refer him to customers thanks More
I had an excellent experience with the service department and Angel Anderson in particular. He made sure that my vehicle was well maintained and provided a fast and friendly service and also processed my inf and Angel Anderson in particular. He made sure that my vehicle was well maintained and provided a fast and friendly service and also processed my information immediately. More
Very professional and knowledgeable.Fawaz, went above Very professional and knowledgeable. Fawaz, went above and beyond to not only get me a new car but an interest rate far lower than my credit union. Very professional and knowledgeable. Fawaz, went above and beyond to not only get me a new car but an interest rate far lower than my credit union. More
Danny and Abe were very easy to work with. I told them my budget and they delivered. Made the car buying process great and hassle free. budget and they delivered. Made the car buying process great and hassle free. More
For the most part it was a pleasant experience. However, the lot techs did a horrible job cleaning the car for deliver. It was very obvious they were rushing to get through it. the lot techs did a horrible job cleaning the car for deliver. It was very obvious they were rushing to get through it. More
Worst experience I have ever had at any dealership. Would not recommend this place to anyone. Terrible customer service. A brand new car off the truck shouldn’t have a broken part. Took 6 people to loo at it not recommend this place to anyone. Terrible customer service. A brand new car off the truck shouldn’t have a broken part. Took 6 people to loo at it and no one wanted to tell the truth about what was wrong. I was told that I would have 2 parts for my car in a week. I had to keep calling and texting everyday for 39 days until they actually arrived after being told numerous times they were shipped to me but no tracking number was ever provided. no one seemed to know what was going on while selling me the vehicle. The finance guy tried talking me out of getting rebates and paying a higher price for the vehicle instead of what the original price that I had agreed on. The salesman said he would fill the tank up since the vehicle was in ship mode with no gas, for 2 hours I had asked him to out the gas in it. He kept making excuses. When they went to finally put gas in, the gas cover was broken and wouldn’t open. Which then resulted in me waiting almost another 2 hours for them to figure out how to fix it and get gas. No remorse on anyone’s part. A trip to purchase a vehicle that should have taken 2 hours at most, seeing as I showed them the vehicle I wanted, the price and told them how much I was putting down took almost 8 hours in total. It was horrific. Do not do business with this dealership. They place blame on everyone else, no one takes accountability. Just an overall horrible experience. More
It was great working with Martin. Although I was there for awhile and didn’t feel well he continued to check on me and keep me updated. for awhile and didn’t feel well he continued to check on me and keep me updated. More
Sam Garner went above and beyond. So I went to 6 different dealerships to look for a 2021 ram 1500 limited longhorn. ($70,000,+) EVERY single dealership told me we only have these and I can try to different dealerships to look for a 2021 ram 1500 limited longhorn. ($70,000,+) EVERY single dealership told me we only have these and I can try to look ate one for you. So it would either be with added options or not have them at all. Some with different color interiors or exteriors. So for over 70K I want exactly what I want. Sam went the extra mile and special ordered it! 👏 They other guys were trying to sell me what made sense to them. Thanks Sam. More
every one that worked with me was great and very friendly and professional . they treated me great and took there time with me. i will love to refer people to this place and professional . they treated me great and took there time with me. i will love to refer people to this place More