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Sherman Dodge Chrysler Jeep RAM

Skokie, IL

4.2
1,667 Reviews

7601 Skokie Blvd.

Skokie, IL

60077

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Showing 1,667 reviews

April 01, 2021

Great service and no feeling pressure to make the right decision, very competent salespeople. A lot cars to choose with the different options. Mr. Krzysztof Chlebda was very helpful (Five Star rate!) More

by J.Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krzysztof Chlebda (Five Stars), Lukas Domagala
Apr 02, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Thanks, J.Z, we appreciate the kind words! We care tremendously for our Sherman Dodge Chrysler Jeep RAM customers and it’s exciting to know this passion shines through Mr. Krzysztof and the team! Please feel free to visit us anytime!

March 31, 2021

When I came in, I did not know if I was going to be able to trade in my vehicle due to being turned down by other dealerships, but both Armando and Reggie made it happen with the vehicle I wanted. Thanks More

by jpljj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando, Reggie Steele, Jason Ryan
Apr 02, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Thanks, jpljj, we appreciate the kind words! We care tremendously for our Sherman Dodge Chrysler Jeep RAM customers and it’s exciting to know this passion shines through Armando, Reggie, and the team! Please feel free to visit us anytime!

March 31, 2021

Poor communication, no follow through, and took 3 months to repair my Jeep, leaving my Jeep outside in the snow the whole time. They gave me a loaner that reeked of weed. The mechanic who worked on my Jeep More

by JeepOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt Netzel, Zach Gertler, Christopher Palo
Apr 02, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hi JeepOwner. It’s never our intention for a customer to feel misled or that their time was wasted. Our team has always been known to provide top-notch service to all of our guests and we feel discouraged to hear about the experience you had with Sherman Dodge Chrysler Jeep RAM. We care tremendously for our guests and hope you would consider returning to us in the future. We’d be more than happy to assist you!

March 31, 2021

Sam was very helpful. I will definitely work with him again. When trade in my car I will definitely buy there again they have a new customer. More

by MOZZIE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM GARNER
Apr 02, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Thanks, Mozzie77, we appreciate the kind words! We care tremendously for our Sherman Dodge Chrysler Jeep RAM customers and it’s exciting to know this passion shines through Sam and the team! Please feel free to visit us anytime!

March 31, 2021

xxxx... these people do not want to sell cars!! Phone calls never returned. Promises never kept.. call to speak with a manager.. never around. Anwer the phone with Ya...or what!! Unprofessional trashy st More

by Ex car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MARY LAMARCA
Apr 02, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hello car guy, customer satisfaction has always been our top priority and it’s disappointing to hear that you are feeling let down. Sherman Dodge Chrysler Jeep RAM is known for our exceptional attention to detail and customer service, and the behavior you’ve described does not align with our team's values. We will be taking your comments and sharing them within our team.

March 30, 2021

John and a sale man name by the the name of Q was the worse I have ever encountered such unprofessional salesman I walked out of this dealership as fast as could these two gentlemen look like they were More

by DELLAREESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MARY LAMARCA, FAWAZ MAHAMID, Mike Morris, Martin Kuprowski, Chris Cervantez, Danny Koutlemanis, Lukas Domagala, Arnas Maciunas, Edmond Posada, Crystal Joiner
March 30, 2021

While I felt the oil change service was quick, although they need an oil express lane. I felt I was up sold services not recommended or required by the manufacture. More

by WANNERCOMMUNICATIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
March 29, 2021

Great experience. Staff was helpful, professional and polite. I really enjoyed the massage chairs while waiting for my car. A little pricy but coupons helped! More

by KATCURRAN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gertler
March 29, 2021

Frustrating experience all around. Made an appointment where I indicated I needed a new Wrangler headlight, which seems like a small thing, only to show up at the appointed time to learn that they had no More

by adastraallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parts Desk
March 29, 2021

Awesome! Always honest and on time with repair! He was focused on my happiness and it the bottom line. He goes above and beyond. Thank you! More

by vfattore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gertler
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