Sherman Dodge Chrysler Jeep RAM

I have had some very disappointing trips back and forth to dealerships, all with the same outcome, negative. My credit is not good, but not horrible and I needed a car. I called Sherman Dodge because of to dealerships, all with the same outcome, negative. My credit is not good, but not horrible and I needed a car. I called Sherman Dodge because of an ad in the paper I saw, I spoke with a customer service rep. named Steve, he was knowledgeable and very helpful. He set me up with an appointment with the VIP manager, Mike Kuhn, when I got there I can not believe how quickly everything was expedited. They did not tell me a bunch of lies and I drove home in my Dodge Caliber. I would highly recommend this dealership for any of your car needs, and I will be back for my next car as well. Sincerely, Steve J. More

I was very please with the service when I went in i was with the VIP manager he made me feel real comfortable and offered me refreshments. The salesperson was very friendly he worhed really hard to get me with the VIP manager he made me feel real comfortable and offered me refreshments. The salesperson was very friendly he worhed really hard to get me financed i was pleased with the price of the car and I got a reasonable monthly payment. More

I went in to buy a pre-owned vehicle because i didn't have much money to spend. Turned out that with little money I had and the car I was driving I was able to purchase a BRAND NEW 2010 Jeep Commander AN have much money to spend. Turned out that with little money I had and the car I was driving I was able to purchase a BRAND NEW 2010 Jeep Commander AND keep my payments close to what they were. Ryan, the guy I spoke to on the phone, was very helpful and had a very relaxed and calm voice which made him seem like he was on my side. Jose, My sales person, got me in and out of the dealership quick and painlessly. Thanks Sherman Dodge and I'll see you when i come back for any oil change More

We bought a Dodge Caravan from this dealer and were very pleased with both the sales people and the finance department. The sales people were very knowlegeable and helpful and there was a large selection t pleased with both the sales people and the finance department. The sales people were very knowlegeable and helpful and there was a large selection to choose from on the lot. We would definitely recommend this dealer to anyone who needs a car. More

The service person I worked with was very courteous and friendly. The thing I liked the most was he listened to what I had to say about the problem. I think that helped for a speedy repair. I purchased friendly. The thing I liked the most was he listened to what I had to say about the problem. I think that helped for a speedy repair. I purchased five autos from Sherman and the total experience has always been great. More

I went in to buy a new van. I was sure of the model, color and options and when I told the sales person what I wanted, they never hesitated. Within minutes I was able to take the actual car I bought ou color and options and when I told the sales person what I wanted, they never hesitated. Within minutes I was able to take the actual car I bought out for a test drive. I have purchase other cars but I have never been able to take the time to actually make sure the exact car I was going to buy was the car I got to test drive. This was a most excellent experience. More

My car was having trouble starting so I went in for a service call without an appointment. They were extremely busy but they did not rush me and fit me in.They explained everything they were going to ch service call without an appointment. They were extremely busy but they did not rush me and fit me in.They explained everything they were going to check and assured me that they call would call me with price and ask before performing any work. They did everything they said and I felt they cared about my car and business. my experience was positive and I will definately be back. I felt the pricing was appropriate for the work required. More

Joe Perone and Sam Hamden are crooks. They promised to get me a 2nd key for my 2009 Journey and a owners manual. Now they tell me I have to pay for it. Stay away from Sherman Dodge I will pursue them with get me a 2nd key for my 2009 Journey and a owners manual. Now they tell me I have to pay for it. Stay away from Sherman Dodge I will pursue them with a lawyer for false promises. This dealership and all their crooks should be shut down during the bankruptcy. They dont care about customer service, once they get your money customer service no longer important to JOE PERONE OR SAM HAMDEN More

Worst car dealer ever. They have friendly personable Worst car dealer ever. They have friendly personable salesman, but thats about the only good thing I have to say about them. They sold me a Worst car dealer ever. They have friendly personable salesman, but thats about the only good thing I have to say about them. They sold me a used car, a 2000 Saab 9-5. They didn't know anything about the car (the salesman assured me the car was naturally aspirated, after I shared concerns over the reliability of a car with a turbo on it... turns out he lied, the car is a turbo). They said it was a one owner car that had been serviced regularly, and was in good shape. I have spent as much money fixing the car as I did buying it. I have owned the car for 4 months and this is all the work I have had to get done: new coolant hoses new ENGINE (yes a whole new friggin engine) new front and rear brakes new tires new front axle new front sway bar links new radiator new belts new AC compressor Oh, and all of this should be covered under warranty right?? WRONG... they claim that only certain parts of the power train are covered under the power train warranty. When I first brought the car in, because it was having issues with the cooling system... they ignored it, and told me the car was fine... even though the coolant pump had failed... which caused me to have to get a whole new engine (they always fail to catch problems before it is too late... and the repair becomes a costly one). When the engine that came in the car failed... they claimed that the failure was caused by a coolant pump... which surprise surprise isn't covered under warranty. These guys are the WORST. Don't buy a thing from them. More

this has to be the worst service dept ever kept telling me car would be ready for 3 days would tell me one day then the next morning then noon then half hour all which were lies the did not do a good job v me car would be ready for 3 days would tell me one day then the next morning then noon then half hour all which were lies the did not do a good job vacuuming on a glass repair think of my kids when i got back there was glass still stuck in all crack and seat terrible stay away from service dept More