Sherman Dodge Chrysler Jeep RAM

plz dont buy your car here at sherman dodge in skokie il. i would rather spend thousands more at another dealership for safety and for class of service, they dont know the 1st meaning of any of that. they do i would rather spend thousands more at another dealership for safety and for class of service, they dont know the 1st meaning of any of that. they dont care, and they lie to steal more money out of your pockets greedy greedy. the finance guy charged us BIG MONEY FOR A WARANTY WE DIDNT EVEN ASK FOR WE WANTED BUMPER TO BUMPER AND HE SOLD US A WARRANTY JUST FOR ENGINE AND TRANS.???THEY DONT LISTEN THEY DONT CALL YOU BACK AND WHEN THEY DO THEY DONT HELP YOU OUT IN ANY WAY. WE WERE RIPPED OFF IN MANY WAYS THIS ONE WAS THE TOPPER...I JUST WANTED A NICER EXPERIENCE. WHAT HAPPEND TO NICE PEOPLE??? More

Walked in to get a brand new Jeep Patriot. Knew exactly what car I wanted but it wasn't in stock. Got to test drive lower end model, all good. Meanwhile worked on the deal. Let's just say they came abou what car I wanted but it wasn't in stock. Got to test drive lower end model, all good. Meanwhile worked on the deal. Let's just say they came about 1/3 down off the sticker price (amazing). However, don't expect to get this deal unless you have great credit or lots of money in the bank (I have the 1st, not the 2nd). Excellent credit is my barganing power, plus I'm in Sales myself so I have a good handle on these things. Keith (my Salesman) wrote down all the options I wanted on the car, said he had a car someplace that he can get to me in a couple of days. I signed the paperwork (NO TRICKS on their end in the finance office, smooth sailing with the monthly payment as promised by the Salesman and manager Tony upfront). Turns out Keith made an honest mistake and got me a vehicle that didn't have one of the options I specifically requested. No prob. They tried for 2 days to find my exact car, when they couldn't they specially ordered it. 2 days later a close by dealership got the exact car I wanted. Sherman went out of their way to purchase that car from them, I came in and got the same deal they voided from a few days ago. NO TRICKS, no strings, no bull sh!t. I was up front with them (told them how I like to do business and I don't like to be crossed) and they were up front with me. They ALWAYS answered my numerous calls and called me back exactly when they said they were going to call. I never had to wait around. Great Customer Service. Keith (Salesman) was great. He took his time (and for a Salesman that's almost unheard of) and he didn't try to "get rid of me" when stuff got more complicated. More

I SHOULD HAVE READ ALL THE REVIEWS ABOUT THIS DEALERSHIP BEFORE GOING IN. ABSOLUTE NIGHTMARE! THEY CLAIM YOURE APPROVED BUT DONT ACTUALLY RUN YOUR CREDIT UNTIL YOU GET TO THE PLACE. AFTER BELIEVING THAT SCA BEFORE GOING IN. ABSOLUTE NIGHTMARE! THEY CLAIM YOURE APPROVED BUT DONT ACTUALLY RUN YOUR CREDIT UNTIL YOU GET TO THE PLACE. AFTER BELIEVING THAT SCAM I CALLED IN TO GIVE AN OFFER TO A CAR WHICH THE SALES MAN PUT ME ON HOLD TO CHECK WITH HIS GENERAL MANAGER ON MY OFFER. CAME BACK TO THE PHONE AND SAID THEY ACCEPTED MY OFFER. I WAS AT THE DEALERSHIP WITHIN 15 MINUTES. SO THATS WHEN I CAME TO KNOW THAT 1)I REALLY WASNT APPROVED 2)MY OFFER WAS NOT BROUGHT TO THE GEN MANAGER FOR APPROVAL AND 3)THE SAME CAR I CAME FOR WAS THERE BUT THEY CONTINUALLY LIED AND SAID THAT WASNT THE CAR EVEN WHEN IT WAS THE EXACT SAME CAR AND THE ONLY CAR OF THE SAME MAKE AND MODEL THEY HAD ON THE LOT! NOTHING BUT LIARS AND SCAM ARTIST EVERY SINGLE ONE OF THEM! OH AND MY OFFER THAT I PUT IN ON THE CAR THEY FINALLY SAID THEY ACCEPTED BUT THEY TRIED TO GET ME WITH OVER $10,000 FINANCING! THEY REEEEEALLLY THINK EVERYONE IS DUMB! STAY AWAY FROM THIS PLACE AT ALL COST! More

Lanny was a terrific sales person. He was very helpful and answered all our questions very thoroughly. We felt the price we paid was very competitive. Everyone at Sherman Dodge was friendly and helpful. and answered all our questions very thoroughly. We felt the price we paid was very competitive. Everyone at Sherman Dodge was friendly and helpful. Our overall experience was very positive not high pressure and stressful as car buying can be. We would reccommend Sherman Dodge and Lanny to our friends. More

I have had some very disappointing trips back and forth to dealerships, all with the same outcome, negative. My credit is not good, but not horrible and I needed a car. I called Sherman Dodge because of to dealerships, all with the same outcome, negative. My credit is not good, but not horrible and I needed a car. I called Sherman Dodge because of an ad in the paper I saw, I spoke with a customer service rep. named Steve, he was knowledgeable and very helpful. He set me up with an appointment with the VIP manager, Mike Kuhn, when I got there I can not believe how quickly everything was expedited. They did not tell me a bunch of lies and I drove home in my Dodge Caliber. I would highly recommend this dealership for any of your car needs, and I will be back for my next car as well. Sincerely, Steve J. More

I was very please with the service when I went in i was with the VIP manager he made me feel real comfortable and offered me refreshments. The salesperson was very friendly he worhed really hard to get me with the VIP manager he made me feel real comfortable and offered me refreshments. The salesperson was very friendly he worhed really hard to get me financed i was pleased with the price of the car and I got a reasonable monthly payment. More

I went in to buy a pre-owned vehicle because i didn't have much money to spend. Turned out that with little money I had and the car I was driving I was able to purchase a BRAND NEW 2010 Jeep Commander AN have much money to spend. Turned out that with little money I had and the car I was driving I was able to purchase a BRAND NEW 2010 Jeep Commander AND keep my payments close to what they were. Ryan, the guy I spoke to on the phone, was very helpful and had a very relaxed and calm voice which made him seem like he was on my side. Jose, My sales person, got me in and out of the dealership quick and painlessly. Thanks Sherman Dodge and I'll see you when i come back for any oil change More

We bought a Dodge Caravan from this dealer and were very pleased with both the sales people and the finance department. The sales people were very knowlegeable and helpful and there was a large selection t pleased with both the sales people and the finance department. The sales people were very knowlegeable and helpful and there was a large selection to choose from on the lot. We would definitely recommend this dealer to anyone who needs a car. More

The service person I worked with was very courteous and friendly. The thing I liked the most was he listened to what I had to say about the problem. I think that helped for a speedy repair. I purchased friendly. The thing I liked the most was he listened to what I had to say about the problem. I think that helped for a speedy repair. I purchased five autos from Sherman and the total experience has always been great. More

I went in to buy a new van. I was sure of the model, color and options and when I told the sales person what I wanted, they never hesitated. Within minutes I was able to take the actual car I bought ou color and options and when I told the sales person what I wanted, they never hesitated. Within minutes I was able to take the actual car I bought out for a test drive. I have purchase other cars but I have never been able to take the time to actually make sure the exact car I was going to buy was the car I got to test drive. This was a most excellent experience. More