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Sherman Dodge Chrysler Jeep RAM
Skokie, IL
1,677 Reviews
Whether you are looking for a new or used Chrysler, Dodge, Jeep, Ram or Wagoneer car, truck, or SUV you will find it here. We have helped many customers in or near Skokie, Chicago, Niles, Park Ridge and Arlington Heights find the Chrysler, Dodge, Jeep, Ram or Wagoneer of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Sherman Dodge has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
As a premier Illinois Chrysler, Dodge, Jeep, Ram and Wagoneer dealer, we have a huge selection of new and used vehicles from which to choose. Sherman Dodge online and offline customers enjoy vehicle specials every day. We offer Chrysler, Dodge, Jeep, Ram and Wagoneer service & parts, an online inventory, and outstanding financing options, making Sherman Dodge a preferred dealer serving Skokie, Chicago, Niles, Park Ridge and Arlington Heights area Chrysler, Dodge, Jeep, Ram and Wagoneer buyers. Ready to set up a test drive? Visit our Chicago area Chrysler, Dodge, Jeep, Ram, Wagoneer dealership in Skokie, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,677 reviews
October 28, 2014
Disappointing experience Would not recommend this dealership because of how unprofessional the management is. Have bought multiple vehicles before, this was not a good experie Would not recommend this dealership because of how unprofessional the management is. Have bought multiple vehicles before, this was not a good experience. Sales people have been very helpful though. More
by mariuskupstas
Employees Worked With
Armando
October 20, 2014
Lies, false promises, false advertasing Worst experience when it comes to dealing with this type of business. Their manager Jerry is everything but honest. He lies, he likes to yell crazy th Worst experience when it comes to dealing with this type of business. Their manager Jerry is everything but honest. He lies, he likes to yell crazy things like "I cannot deliver my promise but complaint to President of United States". After that I spoke to general manager Alex who has a lot better with approach but did not want to honor earlier given promises. Positive thing is here that my company is leasing several other cars from them and we will take them for service somewhere else but not here. You guys really know how to get rid of the customers. Advice to potential buyers: be aware that this place has 1 stars review all across the web and there must be reason for that (check yourself). Go buy somewhere else, price are anyway 95% same but you will get better beater service and treatment for sure. More
by Erik R
Employees Worked With
Jerry Skiba
October 09, 2014
STAY AWAY Stay away form SHERMAN and stay away from CHRYSLER! I purchased a new 2014 Jeep Grand Cherokee Limited from Sherman in October 2013. After the fir Stay away form SHERMAN and stay away from CHRYSLER! I purchased a new 2014 Jeep Grand Cherokee Limited from Sherman in October 2013. After the first three months of owning the car things took a turn for the worse. I have owned my car for less than one year and it has fewer than 8,000 miles on it and it has been in the repair show between 8-9 times. It has had the transmission "updated" several times, the radio replaced, the rear hatch replaced, there is a constant vibration noise from behind the dashboard, I have never experienced such poor quality control in a new vehicle ever. To make things worse, Sherman's service department makes each trip in for service that much worse. Each time I am in I have to fight to get a rental car despite them often having to keep my car over night. They act as if I am inconveniencing them yet I am the one missing work to bring my brand new car in for service driving an hour each way. Several times I have had to bring the car in after making an apointmenet telling them whats wrong for them to look at the problem and say, "oh we dont have the parts, you will have to bring it back", requiring another trip to their wonderful service department. When I had the car in the have the reach latch replaced, as it broke and would not close (yes I had to use clothesline wire to tie my latch down for over a week because Sherman could not fix it and then had to order parts for it twice). Then I got a phone call that my vehicle was ready to be picked up and if I didnt picked it up that day I would be charged for the rental car the next day. So I head up to Sherman that evening to pick up my car and it they try to give it back to me with the plastic inside of the rear hatch hanging loose, the flashlight in the rear hatch area and its housing pulled out with the wires exposed, and dirty paper towels thrown in my rear hatch!!! Who turns over a car that has just been serviced to a customer like this, SHERMAN DODGE does!! Despite my repeated attempts to remedy the situation with management and Chrysler Corporate I find myself stuck with the same terrible vehicle which I am sure will continue to give me problems the longer I own it. They only solutions Sherman has offered is for me to come out of pocket even more money and buy a new car, what scammers!! More
by jaredjduggan
Employees Worked With
Mike the service director and most service employees
September 26, 2014
Service dept so incompetent doing their job. Take appointment for service but no parts available when I get there for the appointment day. It was mentioned a dept so incompetent doing their job. Take appointment for service but no parts available when I get there for the appointment day. It was mentioned at time of appointment what need to be done Shouldn't they have parts available before customers get there. Instead I wasted my time to get there and told to come back some other time. It just show how unorganized they are of take care their business. More
by wm4355
Employees Worked With
Service dept staff
September 24, 2014
Lies, and dissatisfaction Visited this dealer looking for a Jeep Wrangler and Patriot I had seen in a flyer I received with The Chicago Tribune. The sales person that assisted Visited this dealer looking for a Jeep Wrangler and Patriot I had seen in a flyer I received with The Chicago Tribune. The sales person that assisted my husband and I showed us around and when we went inside to look at prices and options all went downhill. We wanted a hard top but the sales person kept offering us the soft top and recommending we buy the hard top as an option. Ok, no big problem. When my husband asked them if the soft top would have the same electrical options as the hard top, we were told yes. Having done our research, we knew this was not possible. It took like 20 minutes for US to convince the sales person that he was wrong about the car's options- he had to go ask a manager. Secondly, we asked about the Patriot we saw in the ad. Well the sales person said that we had asked about the Wrangle first and basically refused to give us information about the Patriot! After hearing him for like 10 minutes trying to convince my husband that he should buy the Wrangler I asked him again about the Patriot in the flyer. The model number for the Patriot in the flyer was not even in their system, it was another car! And the Jeep Patriot they did have in the lot that has the same specs as the one in the flyer was way more expensive. So I was mad and asked if their flyer is BS then, and if so, why do they keep advertising the same car at the same price, week after week. Needless to say, we walked out of there! More
by a.sanchez0390
Employees Worked With
do not recall name
September 20, 2014
The Very WORST car dealer that I have ever experienced . Liars, Cheats & Un-Professional (That's My Opinion) Watch out for ALEX - he will screw you!!! My Opinion Again.... GO SOME WHERE ELSE!!! . Liars, Cheats & Un-Professional (That's My Opinion) Watch out for ALEX - he will screw you!!! My Opinion Again.... GO SOME WHERE ELSE!!! More
by Joe From Detroit
Employees Worked With
ALEX
August 21, 2014
REWARDING EXPERIENCE: Customer # 10053 Sherman Dodge has proven over the years to be a dealership predicated on integrity, quality of service, friendliness, respect and family. I have bough Sherman Dodge has proven over the years to be a dealership predicated on integrity, quality of service, friendliness, respect and family. I have bought five cars from this dealership because I find its services to be reliable and dependable and they are very courteous and always respond to the slightest issues from customers and want immediate feedback from them. I will recommend its services to the public without hesitation. More
by jeoy_tony
Employees Worked With
Mr. Valentino
August 11, 2014
Enjoyable Leasing Experience My wife and I were recently at Sherman Dodge interested in leasing a Jeep. Chris Carter was very helpful and answered all our questions. We got the p My wife and I were recently at Sherman Dodge interested in leasing a Jeep. Chris Carter was very helpful and answered all our questions. We got the price and other terms we were looking for and are happy with our new vehicle. #265462 More
by Benjamin D
Employees Worked With
Chris Carter
July 01, 2014
Sales & Leasing Proffesional Grace to the person who has helped me to purchase a new car for your time, and courtesy and honnesty I recommend to purchase vehicle thank you. Grace to the person who has helped me to purchase a new car for your time, and courtesy and honnesty I recommend to purchase vehicle thank you. More
by elugaro
Employees Worked With
Wille Mathews
June 29, 2014
SHADY!!!! I came in with a true value price. This included the 24s pkg. Tom Collins stated that he wasnt selling the true car price to me that True Car were a b I came in with a true value price. This included the 24s pkg. Tom Collins stated that he wasnt selling the true car price to me that True Car were a bunch of idiots. Then told me if I didn't price at his price then good luck. BTW. I had a certified check for 30k plus 4k cash in my purse. And the vehicle wasn't fully equipped as true car priced. BAD BUSINESS. Tom Collins was EVERY ignorant and rude. I will be reprting them to EVERYONE. More
by tracicannon
Employees Worked With
Tom Collins
