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Sherman Dodge Chrysler Jeep RAM

Skokie, IL

4.2
1,667 Reviews

7601 Skokie Blvd.

Skokie, IL

60077

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Showing 1,667 reviews

April 27, 2015

Great Customer Service For the 1st time, I walked in a dealership and had a pleasant experience. My sales person Manny greeted me and I told him I was actually there to hav More

by Sdodge1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Apr 27, 2015 -

Sherman Dodge Chrysler Jeep RAM responded

Sdodge1: Thank you for your recent review. We are thankful to have you as a valued service customer! It is always a pleasure when we can take one of our valued service customers and get them into a brand new vehicle! We really appreciate your business and will do our best to continue and meet your expectations! Congratulations on your new vehicle! Alex Kocik General Manager Sherman Dodge

April 22, 2015

A very comfortable buying experience I was a little nervous when I first came into Sherman dodge. But, Manny greeted me with a friendly smile. I was curious about the new safety products More

by retiredvet3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel "Manny" Ralford
Apr 22, 2015 -

Sherman Dodge Chrysler Jeep RAM responded

Retiredvet3: We really appreciate your recent review. Your experience with Manny is one that we are very proud of. I am so glad he was able to walk you through the vehicle and answer all your vehicle questions, especially those about safety. We do know that is such an important aspect when looking at a vehicle. Congratulations on your purchase and we look forward to helping your maintain your vehicle for years to come! Alex Kocik General Manager Sherman Dodge

April 22, 2015

Good Deal Great Salesman Matt was very helpful in the purchase of my 2015 Jeep Gran Cherokee. He worked very hard in getting as close to my budget. Would recommend to any frie More

by dariuszrzepka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mateusz Tokarski
Apr 23, 2015 -

Sherman Dodge Chrysler Jeep RAM responded

Dariusz: Thank you for your kind words about Matt. We are glad he was able to assist you in the car buying process. Please do not hesitate to reach out if you have any additional questions or concerns with your 2015 Jeep Grand Cherokee. Congratulations on your purchase! Alex Kocik General Manager Sherman Dodge

April 20, 2015

2015 Jeep Grand Cherokee I purchased a 2015 Jeep Grand Cherokee Limited from Greg back in Janruary. It took a long time to negotiate the price but Greg made sure all my concer More

by progoz15pl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grzegorz Jarzabek, Mario
Apr 20, 2015 -

Sherman Dodge Chrysler Jeep RAM responded

progoz15pl: Thank you for your recent review. We hope that the 2015 Jeep Grand Cherokee lived up to all your expectations this winter! We appreciate your willingness to rank us with 5 stars! It seems that Greg has been able to continue to answer all your questions and handle any concerns that may have come up. We look forward to assisting you with your vehicle maintenance for years to come. Thank you again for your purchase and this great review! Alex Kocik General Manager Sherman Dodge

April 20, 2015

Fraud I had a very bad experience with the dealer company Sherman Dodge, Inc. located in Skokie, IL. I have been a victim of fraud when I purchased my new More

by Ovidiu Popa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 21, 2015 -

Sherman Dodge Chrysler Jeep RAM responded

Please accept our sincerest apologies for the extreme delay in processing the refund for the service Warranty. I spoke with our Accounting Department and have advised them to immediately process the refund to the bank for the full amount of the warranty of $2650.

Apr 23, 2015 -

Ovidiu Popa responded

Dear Alex Kocik, To our both knowledge the cancellation for the extended guarantee service had been done couple months ago, December 18th, 2014. There is no open process for the cancellation, as you mentioned in your message, and again, I feel that you not taking seriously my complain "playing your games with me". I have contacted the United Car Care, the company which is in charge for that service and from them I found out that I was not in their system as a member. They attempted to contact the Dodge Sherman, Inc. to clarify the situation but unfortunately they were not able to outreach you. So, they asked me to fax them the cancellation form and I did so. They also have mentioned that the cancellation process lasts couple minutes but my case, unfortunately, takes longer. I have already contacted the General Attorney and they have my case opened. Moreover, I've been documented that many people have negative reviews about your dealer company and BBB graded you with 'F'. At this time, I am waiting responses from the General Attorney, and if still you are not taking actions regarding my case, I will proceed to sue the company. Again, I will appreciate you to take into consideration this matter and finalize it in a more cooperative way. Thank you, Best regards, Ovidiu Popa

Apr 23, 2015 -

Ovidiu Popa responded

http://www.cars.com/dealers/553/sherman-dodge-chrysler-jeep-ram/reviews/ http://www.yelp.com/biz/sherman-dodge-chrysler-jeep-skokie http://www.consumeraffairs.com/automotive/sherman-dodge-skokie.html http://www.bbb.org/chicago/business-reviews/auto-dealers-new-cars/sherman-dodge-in-skokie-il-38004570/complaints

April 13, 2015

Fantastic experience The overall experience was wonderful. I am extremely happy with the service of the employee, Greg Jarzabek. I will definitely the dealership to friend More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jarzabek
Apr 20, 2015 -

Sherman Dodge Chrysler Jeep RAM responded

Margaret: Thank you for your review stating Fantastic Experience. We do know when it comes to car buying and servicing you have limitless options. We are thrilled that you have chosen Sherman Dodge. Thank you also for the kind words about Greg. We appreciate your recommendation and we are looking forward to continuing to assist you with your vehicle needs for years to come! Alex Kocik General Manager Sherman Dodge

April 13, 2015

No credit and they worked with me They helped me out a lot got me a decent rate with no credit. 2007 Toyota Corolla it was clean and low mileage. It was fast and painless. Managemen More

by chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John,krawec
Apr 20, 2015 -

Sherman Dodge Chrysler Jeep RAM responded

Chad: Thank you for this 5 star review. I am glad that our team was able to help get a deal that worked for you. Please do not hesitate to reach out to the management team of the finance team with any questions you might have! Congratulations on your purchase and we are thrilled to have you a part of the Sherman Dodge Family! Alex Kocik General Manager Sherman Dodge

April 11, 2015

Amazing Since the time we walked in this experience was wonderful. Cameron was so nice and he never tried to push you to the point where you where uncomfortab More

by Alex G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Haque
Apr 20, 2015 -

Sherman Dodge Chrysler Jeep RAM responded

Alex: Thank you for your kind review of Sherman Dodge and your experience with Cameron. He is a great asset to our team. We are glad he was able to help work a deal that you felt comfortable with. We are thrilled you are willing to recommend Cameron for others looking to purchase a vehicle. Thank you again for your business. Alex Kocik General Manager Sherman Dodge

April 09, 2015

Excellent car buying experience Buying a new vehicle is never an easy process, however that changed when I went to Sherman dodge and my sales rep, Cameron Haque, did a phenomenal job More

by Ukhellboy1134
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Haque
Apr 10, 2015 -

Sherman Dodge Chrysler Jeep RAM responded

Ukhellboy1134: Your recent review of Sherman Dodge and your experience with Cameron is greatly appreciated. We too understand that the car buying process can be overwhelming and by many is seen as an uneasy task. We are glad Cameron was able to help find you a vehicle, answer all your questions, and make it a smooth experience. Thank you for your recent purchase and we look forward to helping maintain your vehicle for years to come! Alex Kocik General Manager Sherman Dodge

April 07, 2015

Cameron Haque is the best car salesman I have ever worked with. Had ONLY my best interest in mind. Great guy. Ask for his assistance. More

by AEPfinn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Haque
Apr 10, 2015 -

Sherman Dodge Chrysler Jeep RAM responded

AEPfinn22: Thank you so much for your recent review and your praise of Cameron. We are so thrilled he was able to meet your expectations while at Sherman Dodge. We very much appreciate your willingness to recommend him to others! Alex Kocik General Manager Sherman Dodge

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