Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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The experience at this dealership was nothing extraordinary. Bought one of their used vehicles. No deal. Paid what they were asking. Only received one set of keys. Was told to come back f extraordinary. Bought one of their used vehicles. No deal. Paid what they were asking. Only received one set of keys. Was told to come back for the second set. Did but nothing else as given. They weren’t able to locate them. Called a couple times now. I’m being given multiple excuses but no one can give me a straight answer. I keep expecting a call like I was promised but nothing so far. It’s been 16 days now. More
I would highly recommend this dealership they were really helpful and I found an amazing car that fits my life with my 4 kids a really good dealership helpful and I found an amazing car that fits my life with my 4 kids a really good dealership More
The worst service As even to say I’ve seen nothing worse. Picking up my truck to even watch the “service advisors” dodge clients and play like the actual person who “advised” them wasn’t there while h worse. Picking up my truck to even watch the “service advisors” dodge clients and play like the actual person who “advised” them wasn’t there while he was at the next desk. Sad. They they laughed about it when the confused customer walked away. More
Have not called me back to schedule service for an issue with the driver side door operating the windows! now the warranty is up and I actually spoke with Ty the dealer about this .. her phone is now off an with the driver side door operating the windows! now the warranty is up and I actually spoke with Ty the dealer about this .. her phone is now off and no one called me back... very unsatisfied about the service she gave and the fact that no one has called me back! More
Sam was terrific! He listened to me and took me right to the best vehicle first. I looked at two other vehicles, but went right back to the one Sam had chosen for me. He’s a very experienced salesman and kn the best vehicle first. I looked at two other vehicles, but went right back to the one Sam had chosen for me. He’s a very experienced salesman and knows how to take care of his customers well. I had a great experience and enjoyed making a new friend. I would recommend your dealership if I lived closer. Unfortunately, I am from West Elgin so I’m not so sure my friends and neighbors would travel as far as I did to buy a car. Thank you, William Lewis. More
Zach was a pleasure to work with in the Service Department. Personable, understanding, and most important, he got the job done! A pleasure to work with. Department. Personable, understanding, and most important, he got the job done! A pleasure to work with. More
Sam is the greatest! He gave me the best service and very friendly and professional as always! This is my 4th vehicle from this dealership and every vehicle I have gotten was great! The finance department w friendly and professional as always! This is my 4th vehicle from this dealership and every vehicle I have gotten was great! The finance department was great also, Tony was very understanding in breaking down everything before signing the paperwork. The service department staff was also great at helping out. Thank you Sam and Sherman Dodge for great service and professionalism and treats you like one of the family! You guys ROCK! More
Great service in and out mechanic mechanic did great work the service writer also did great workThe entire person now was awesome great experience I would recommend the Dealer to anybody the service writer also did great workThe entire person now was awesome great experience I would recommend the Dealer to anybody More