Sherman Dodge Chrysler Jeep RAM

Great" My Sales Person was Mike Gaddy he was very helpful, he had my back through it all and we did leave with out a car.. thanks mike. My Sales Person was Mike Gaddy he was very helpful, he had my back through it all and we did leave with out a car.. thanks mike. More

new car purchase I just wanted to say thank you to Bob k I bought a new vehicle from him he made my experience very easy and there was not a lot of stress involved in I just wanted to say thank you to Bob k I bought a new vehicle from him he made my experience very easy and there was not a lot of stress involved in buying this vehicle he went out of his way to go over the car with me and I really appreciate everybody at the dealership to finance manager also was very nice.I would recommend to all my friends and family to go to Sherman - to buy a new vehicle More

Avoid at ALL costs!! Dont buy a car here unless you go with someone that knows the ins and outs of costs and cars. I was lied to on more than one thing, and the minute I s Dont buy a car here unless you go with someone that knows the ins and outs of costs and cars. I was lied to on more than one thing, and the minute I signed those papers is when my nightmare began. I was reassured on a few things that were lies. It was closing time so the finance guy was being a real jerk just trying to get me out of there. If I could have taken my car back and go somewhere else I would have. I gues it was a learning experience. I even heard a dealer being rude to a customer because they didnt know if they were going to buy the car that day. Just awful, awful service. If I caould rate a -0 I would. More

THE MOST AWFUL DEALERSHIP IVE EVER EXPERIENCED. Wish I could give a 0! Worst experience of my life. Ran my credit 55 times without my permission after I told them I was uninterested. Lied about inte Wish I could give a 0! Worst experience of my life. Ran my credit 55 times without my permission after I told them I was uninterested. Lied about interest rates, added warranties onto my contract without my permission, then threatened to call the police on ME when I returned the car they asked me too. Worst dealership I've ever walked into. Horrible customer service, dirty cheats of salesmen and terrible finance associates (Maurice & manager of finance Kiko are the absolute worst people to deal with). Stay away from this dealership unless you'd like to be scammed and lied to!! More

Awesome Experience My sales person was Brian Matos and he has been very accommodating with working with me. He has been there for me every step of the way and doesn't on My sales person was Brian Matos and he has been very accommodating with working with me. He has been there for me every step of the way and doesn't only think about his sales. He also cares about his customers. He has gotten me in a 2016 vehicle and I recommend him to anyone. Thank you Brian! Your the best. More

Trouble with management! You are proved has the worst management I've ever seen, they're really unprofessional and rude ! the root of the problem is the manager Bill and Marti You are proved has the worst management I've ever seen, they're really unprofessional and rude ! the root of the problem is the manager Bill and Marti's!!!!!!!! I'm sure if they got rid of them things would work and would run a lot smoother, except for the exceptions of Mac Chucky ,bow tie, Mr King,Ernesto and a few others who showed great character ethics morals and great customer service skills I seen many with poor social skillsand little if any at all customer service skills who just give a bad name to Sherman Dodge which I believe to be a good dealership! they should get rid of the managers and make the right employees they have the new management this is my professional opinion and I'm not saying this out of spite I'm completely unbiased thank you for your time More

Customer Service I had a great experience working with Brian Matos. He was able to work with us on a brand new 2016 Jeep Wrangler purchase. I would strongly recommend I had a great experience working with Brian Matos. He was able to work with us on a brand new 2016 Jeep Wrangler purchase. I would strongly recommend Brian if interested in purchasing a vehicle. More

Working Hard for You! Just want to express a big "Thank You!" to Bob Kay and the rest of the staff at Sherman Dodge. Bob went above & beyond to get a family friend into a Just want to express a big "Thank You!" to Bob Kay and the rest of the staff at Sherman Dodge. Bob went above & beyond to get a family friend into a great Dodge Caliber at her price point. Thanks! More

Be very careful if you want to buy a car at SHERMAN DODGE !! You should be very careful if you want to buy a car at SHERMAN DODGE - SKOKIE. We bought the car and after that we noticed that some documents were mi You should be very careful if you want to buy a car at SHERMAN DODGE - SKOKIE. We bought the car and after that we noticed that some documents were missing, and the car airbag didn't work. So, we contacted a person who was our car salesman - VICTOR. To this day we haven't receive any response. The first time we called him he wasn't happy that we contacted him but finally he promised to do something. Next time he told us that he didn't have time to speak to us. To this day STILL NO RESPONSE! YOU HAVE TIME IF SOMEONE WANTS TO BUY A CAR - AFTER THAT YOU DO NOT HAVE TIME FOR THE CUSTOMER WHOM YOU JUST SOLD THE CAR? YOU SHOULD LEARN HOW TO TREAT YOUR CUSTOMER! More

Liars I had a horrible experience with Kevin Zago. I told him everything that I could afford over the phone. When I got there everything we talked about wen I had a horrible experience with Kevin Zago. I told him everything that I could afford over the phone. When I got there everything we talked about went out the window. He didn't remember anything we talked about. He told me over the phone and texted me that I was approved just come in. I really believed him until I got there and came the you need more income and had the nerve to ask my friend could she sign for me. I thought that unprofessional and way out of line. He is a very fast talker and very impersonal. I had a sales person named Vicki prior to him. He told me he was her boss ( the finance manager) and I didn't need to no longer communicate with her and not to talk to anyone or give my personal information so my score wouldn't drop! All lies. I am going to write a letter to the general manager about this. More