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Sherman Dodge Chrysler Jeep RAM

Skokie, IL

4.2
1,667 Reviews

7601 Skokie Blvd.

Skokie, IL

60077

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Showing 1,667 reviews

April 13, 2021

Quoted me $950 for a window power motor. I had it done elsewhere for $265. You marked up a $50 part to $425. I will never do another repair there. I have had previous outlandish charges and do no trust t More

by jobohn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt Netzel, Zach Gertler, Christopher Palo
Apr 13, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hello jobohn, although we are discouraged to hear about the experience you had here at Sherman Dodge Chrysler Jeep RAM, we thank you for your feedback. We take negative feedback very seriously which is why we’ve always been known for providing the utmost service to all of our customers. Rest assured, that we will take your comments to be shared within our team. Thank you again and we hope to have the opportunity to serve you in the future.

April 13, 2021

David is an asset to the company. The way he deal with his customer is highly professional, much appreciated the way he did. Thanks David. More

by fnoel1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Apr 14, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Thanks, fnoel1212, we appreciate the kind words! We care tremendously for our Sherman Dodge Chrysler Jeep RAM customers and it’s exciting to know this passion shines through David and the team! Please feel free to visit us anytime!

April 13, 2021

Excellent service they where very attentive and informative.and I end up financing a Dodge Charger.and they still check on me until this day. More

by ladariusdeatman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Bowman, Carlton Pruitt
Apr 14, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hi ladariusdeatman, we’re really happy to hear about your positive experience with us! This makes Sherman Dodge Chrysler Jeep RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

April 12, 2021

Fantastic! very friendly, highly recommended, communication skills are top tier true and very honest confidence empathy networking ability multitasking skills curiosity persistence te More

by FEMO1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnas Maciunas
April 11, 2021

I was charged for something that was not run by me first. Next thing I know I’m being told my truck is ready and they’ve already completed the job. On top of that? My receipt was not even detailed. More

by O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt Netzel, Zach Gertler
Apr 13, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hello O, although we are discouraged to hear about the experience you had here at Sherman Dodge Chrysler Jeep RAM, we thank you for your feedback. We take negative feedback very seriously which is why we’ve always been known for providing the utmost service to all of our customers. Rest assured, that we will take your comments to be shared within our team. Thank you again and we hope to have the opportunity to serve you in the future.

April 10, 2021

Great experience at Sherman very knowledgeable staff made my purchase fast and easy. Definitely would recommend dealer to friends and family. Looking forward to getting service for my car there. More

by TOMSCHOEWE27
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARY LAMARCA, Abe Mustafa, Frank Flewelling
April 10, 2021

The best ever .And Ty help me and my family out ..We are blessed ..look for Ty and Money mitch ..Please check them they will help More

by CURRYHARDAWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty
April 10, 2021

The mauntance departament did not want to fix on warranty issue. Thet state: it doesnt make senrence. I went to fix the remote control starter. Angel the manager finally agree to loik at it. At the end they More

by ANA.V.HERNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel
Apr 13, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hello ANA.V.HERNA, although we are discouraged to hear about the experience you had here at Sherman Dodge Chrysler Jeep RAM, we thank you for your feedback. We take negative feedback very seriously which is why we’ve always been known for providing the utmost service to all of our customers. Rest assured, that we will take your comments to be shared within our team. Thank you again and we hope to have the opportunity to serve you in the future.

April 09, 2021

I just purchased my third car from Sherman Dodge. The salesmen were courteous, kind, and professional every time. Sam Garner went out of his way to make sure I was completely satisfied. More

by Wille Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM GARNER, Abe Mustafa
Apr 09, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Thanks, Wille, we appreciate the kind words! We care tremendously for our Sherman Dodge Chrysler Jeep RAM customers and it’s exciting to know this passion shines through Sam and the team! Please feel free to visit us anytime!

April 09, 2021

Did not want to give me a loaner and I came 22 miles. When I came back to get my Ram 1500, I was told by numerous employees to return it to Sherman Dodge and enterprise would pick it up. The service cord More

by BWMITCHELL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reggie Steele, SAM GARNER, Abe Mustafa, Frank Flewelling, Christopher Palo
Apr 09, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hello BWMITCHELL11, although we are discouraged to hear about the experience you had here at Sherman Dodge Chrysler Jeep Ram, we thank you for your feedback. We take negative feedback very seriously which is why we’ve always been known for providing the utmost service to all of our customers. Rest assured, that we will take your comments to be shared within our team. Thank you again and we hope to have the opportunity to serve you in the future.

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