Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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long wait I went there and they had no idea how to work with Enterprise. I waited longer than expected and didn't get the right service done. I went there and they had no idea how to work with Enterprise. I waited longer than expected and didn't get the right service done. More
Service Horrible service total non profesional They make me wait for hours just to tell me We can fix your car today comeback tomorrow don't go to Horrible service total non profesional They make me wait for hours just to tell me We can fix your car today comeback tomorrow don't go to this place..... More
Sam in sales was amazing Sam in sales provided great service E2E. From the minute I pulled up in the parking lot he approached me politely and asked how he could help. Through Sam in sales provided great service E2E. From the minute I pulled up in the parking lot he approached me politely and asked how he could help. Through out the transaction he was attentive and respectful of my choices. He went above and beyond in his customer service. More
The best Fast and honest finance. Best price on the car I wanted. No pressure. Let me take all the time I needed to make up my mind. Fast and honest finance. Best price on the car I wanted. No pressure. Let me take all the time I needed to make up my mind. More
Quick and Efficient Great service, quick and Efficient, reasonable, understanding,nice and friendly. I appreciate the help that was given to me. Service was explained in Great service, quick and Efficient, reasonable, understanding,nice and friendly. I appreciate the help that was given to me. Service was explained in detail. Great customer service. More
Poor Customer Service This dealer is the worst dealer to buy a vehicle from. FALSE ADVERTISE !!!! Please don't believe what they tell you about you are approved and no mone This dealer is the worst dealer to buy a vehicle from. FALSE ADVERTISE !!!! Please don't believe what they tell you about you are approved and no money down its xxxxxxxx. they will waste your time and day. Please don't trade your car there. they will put you in the hole with your credit. More
Don't waste your time I've never seen a ruder sales guy than thew clown at Sherman. I will never go back. I wouldn't buy water from them if I was stuck in Death Valley. I've never seen a ruder sales guy than thew clown at Sherman. I will never go back. I wouldn't buy water from them if I was stuck in Death Valley. More
A Disgrace Absolutely horrific. I have absolutely no idea how this dealership is in business. They are unethical, cruel, down right rude. My husband and I were t Absolutely horrific. I have absolutely no idea how this dealership is in business. They are unethical, cruel, down right rude. My husband and I were treated like trash. We worked with a salesman who goes by "D4" and a sales manager named Art. "D4" wouldn't know what professionalism is if it smacked him in the face. He is a disgrace. The prices you see online are only if you qualify for all the rebates, on the rebates is if you are a woman bus owner (I mean really?!). You also get a rebate if you have bad credit, work for Chrysler, or are leasing a vehicle (to name a few). Needless to say we did not qualify for any rebates. To quote, "I deal with people like you all day who see our online prices and actually think they can get a car for the price online. If we were really selling cars for those prices, we wouldn't be in business." They also tried to give us $8750 for our 2014 Ford Edge that has 34,000 miles because it was in a "fender bender" that was on AutoCheck, but not CarFax. The dealership ONLY advertises CarFax and all of their used vehicles are sold based on CarFax data. When I questioned the sale manager Art regarding this, he started tripping over his words and never gave a real answer. Take that for what you will, but I would NEVER buy a used car from them based on this information. Icing on the cake was when we went to leave we were corned by both "D4" and the sales manager Art, we told them we were leaving, but of course they had the keys to our car since they needed them when they were quoting it. We never saw those keys until we had to raise our voices and demand they give us the keys to OUR car. We were there to buy a brand new 2018 Grand Cherokee, which we did not due to how we were treated. We took our business elsewhere. More
Deceptive pricving I'm in the market for a Jeep Wrangler and found that they have very reasonable prices advertised on autotrader.com. I reached out to them and spoke w I'm in the market for a Jeep Wrangler and found that they have very reasonable prices advertised on autotrader.com. I reached out to them and spoke with Alyssa via e-mail who informed me that a Jeep I was interested in that has an MSRP of $39,675 and is advertised for $31,740, would cost me $37,675 as I am out of state and do not qualify for the $5,935 incentives someone local, who would be more likely to use their service department, would qualify for. While I have no actual, face to face, or in their building experience it should be known that their advertised pricing is shady. More
Amazing salesman when You go to Sherman Dodge ask for CHRIS SCHEI!!!! He was amazing , honest, and really made us feel comfortable. He works with you and try’s to g when You go to Sherman Dodge ask for CHRIS SCHEI!!!! He was amazing , honest, and really made us feel comfortable. He works with you and try’s to get the best deals for your buck!! He was awesome. More