Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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Service OK The service people found the problem with the transmission and replaced it with a new one. I was happy that they did not try to fix the faulty one. The service people found the problem with the transmission and replaced it with a new one. I was happy that they did not try to fix the faulty one. More
Mobility used car Came to Sherman Mobility when they opened on Wednesday morning and walked out at 11:30a after signing papers. Mary was very helpful and knowledgeable Came to Sherman Mobility when they opened on Wednesday morning and walked out at 11:30a after signing papers. Mary was very helpful and knowledgeable. Although I had to wait days to have the car delivered, the price was reasonable. More
Taking Care of the customer Got a call on 10/01 from Mark Schiff and he was willing to help settle any issues that my vehicle presented. Great customer service and management ski Got a call on 10/01 from Mark Schiff and he was willing to help settle any issues that my vehicle presented. Great customer service and management skills and he was very professional, understandable and aware of what was going on. He got down to what we needed to take care of. More
Good service. Friendly people.Very warm invitationProfessional explanation,Fast paperwork. Good experience.I will definitely Recommend Sherman Doge in Skokie To Friendly people.Very warm invitationProfessional explanation,Fast paperwork. Good experience.I will definitely Recommend Sherman Doge in Skokie To my family and friends.Thank You ! More
I had to return to the shop a total of 3 times. I had to return to the shop 3 times to completely finnished. The first t op me they said they needed to order parts. 10 days later I called, t by ey f I had to return to the shop 3 times to completely finnished. The first t op me they said they needed to order parts. 10 days later I called, t by ey forgot to order them but they had them for another customer so they had me come in and they used those parts. The very next day the problem was still there so, I returned. I waited 90 minutes and they came to me and asked that I return the following day because they were unable to get my jeep in for a mechanic to look at it and try to fix it. I returned later that week and they ultimately found the problem and replaced the fuse, I'm wondering if it was just the fuse in the first place instead of having to replace the electronic traction control system. More
My engine light came on They don’t communicate with you after they get your car, I have to keep calling to see when my car will be ready, call the number they gave me but no They don’t communicate with you after they get your car, I have to keep calling to see when my car will be ready, call the number they gave me but no one even after leaving a msg More
Oil change, rotated tires. This dealership let’s you schedule service for oil changes. They then send you a confirmation with your scheduled service. We showed up for our oil SC This dealership let’s you schedule service for oil changes. They then send you a confirmation with your scheduled service. We showed up for our oil SCHEDULED and CONFIRMED appt 5 mins before the appointment. We were told you could not schedule an appointment regardless of the fact that we did. We were told it was at least a 3 hour wait and given some weird analogy about how it was similar to making a doctors appointment. You make the appointment at the doctor but that’s to just fill out the paperwork and you might sit there for awhile. The guy was nice. Gave us his card and said to call him and he would sneak us in when it calmed down. We stayed in the neighborhood bc we don’t live over there. Called him and he told us to come at 1 and we would get in. Brought it in and waited 2 hours and 15 mins for the work to be done. So basically had a scheduled and confirmed oil change appointment at 10am and didn’t get out till 330pm. Watched my car sitting in a spot for 15 mins before anyone came to get us to check us out. Really wish they honored their scheduled appointments or at the very least didn’t lie and say we would get “snuck” in. If I knew it was going to take close to 3 hours in the afternoon, I would have just stayed and got it done instead of wasting my entire Saturday trying to get an oil change. More
Great Service I was so satisfied with the dealer they made sure they did everything they could do to get me in the car I Loved . I will recommend them it was a grea I was so satisfied with the dealer they made sure they did everything they could do to get me in the car I Loved . I will recommend them it was a great day for me ?? More
Good experience Chris Dukes was extremely helpful in helping me select a car and working out financing options. My overall experience was better than expected. I woul Chris Dukes was extremely helpful in helping me select a car and working out financing options. My overall experience was better than expected. I would recommend visiting Sherman if considering purchasing a vehicle. More
Very friendly sales people My experience was very nice. My sales person was very nice and friendly. He helped me so much with my car. I totally recommend this dealership. My experience was very nice. My sales person was very nice and friendly. He helped me so much with my car. I totally recommend this dealership. More