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Sherman Dodge Chrysler Jeep RAM

Skokie, IL

4.2
1,667 Reviews

7601 Skokie Blvd.

Skokie, IL

60077

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Showing 1,667 reviews

October 01, 2018

Service OK The service people found the problem with the transmission and replaced it with a new one. I was happy that they did not try to fix the faulty one. More

by 200 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Budhram, Marco Salazar
September 30, 2018

Mobility used car Came to Sherman Mobility when they opened on Wednesday morning and walked out at 11:30a after signing papers. Mary was very helpful and knowledgeable More

by Yesitsme
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARY LAMARCA
September 29, 2018

Taking Care of the customer Got a call on 10/01 from Mark Schiff and he was willing to help settle any issues that my vehicle presented. Great customer service and management ski More

by AMBITION_ALEXIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, Monique Smith
Sep 29, 2018 -

Sherman Dodge Chrysler Jeep RAM responded

Alexis, We sincerely apologize for any inconvenience this may have caused. It is never our intention for a guest to leave our dealership dissatisfied. We also apologize for the long wait time while your vehicle was being serviced, although we have a high volume of vehicles coming in our service department daily since we sell a large amount of vehicles each day. We also did suggest other vehicles that may have been a better fit for you , but you insisted on a SUV. We sold you a 2009 NIssian SUV for $7,803 with 80,186 miles. Used vehicles are more prone to maintenance issues although all of the vehicles are inspected when we receive them as well as when they are sold. We worked with you and your credit as well as money down to get you a vehicle you could afford. We suggested others vehicles as well, this was not your only option. We sincerely apologize for this inconvenience , We will be issuing your money back to you. you will be contacted shortly about this matter.

September 28, 2018

Good service. Friendly people.Very warm invitationProfessional explanation,Fast paperwork. Good experience.I will definitely Recommend Sherman Doge in Skokie To More

by 19LESLAW52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARIUSZ WITEK
September 28, 2018

I had to return to the shop a total of 3 times. I had to return to the shop 3 times to completely finnished. The first t op me they said they needed to order parts. 10 days later I called, t by ey f More

by david.week
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester, Christopher.
September 28, 2018

My engine light came on They don’t communicate with you after they get your car, I have to keep calling to see when my car will be ready, call the number they gave me but no More

by VERNAMARTIN49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
CHRIS CARTER
Sep 29, 2018 -

Sherman Dodge Chrysler Jeep RAM responded

We apologized you were not connected when trying to contact us. You can contact me directly ( Nicole Morris ) , I am Sherman Dodges Customer Relations Manager and i would love the opportunity to speak with you and help any way i can. You can contact me at (847) 982-3504 and i will be more than happy to assist you.

September 28, 2018

Oil change, rotated tires. This dealership let’s you schedule service for oil changes. They then send you a confirmation with your scheduled service. We showed up for our oil SC More

by laura10haase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
September 28, 2018

Great Service I was so satisfied with the dealer they made sure they did everything they could do to get me in the car I Loved . I will recommend them it was a grea More

by Shamonica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARMANDO BULNES
September 27, 2018

Good experience Chris Dukes was extremely helpful in helping me select a car and working out financing options. My overall experience was better than expected. I woul More

by LPILL60
Recommend Dealer
Yes
Employees Worked With
CHRIS DUKES
September 27, 2018

Very friendly sales people My experience was very nice. My sales person was very nice and friendly. He helped me so much with my car. I totally recommend this dealership. More

by SHAMOONWILLEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARIUSZ WITEK
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