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Sherman Dodge Chrysler Jeep RAM

Skokie, IL

4.2
1,667 Reviews

7601 Skokie Blvd.

Skokie, IL

60077

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Showing 1,667 reviews

April 30, 2021

Disappointing experience. The amount of time spent, not listening or understating what the issue was, and then correcting the real issue. After a week in the shop, I had to return it for another week to fi More

by Kwhite8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt Netzel
Apr 30, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hello Kwhite8, although we are discouraged to hear about the experience you had here at Sherman Dodge Chrysler Jeep RAM, we thank you for your feedback. We take negative feedback very seriously which is why we’ve always been known for providing the utmost service to all of our customers. Rest assured, that we will take your comments to be shared within our team. Thank you again and we hope to have the opportunity to serve you in the future.

April 29, 2021

They are the best that’s what I got to say and I love to be there they are to nice that the best thank you... More

by JOE22JOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gertler, Frank Flewelling
Apr 29, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hi JOE22JOE, we’re really happy to hear about your positive experience with us! This makes Sherman Dodge Chrysler Jeep RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

Apr 29, 2021 -

JOE22JOE responded

Never a problem

April 29, 2021

No complaints at this time. Good job. Pick up was quick and easy. Parts were ordered in the same day car was in the shop. More

by SUMMERTIMEGETAWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gertler
April 29, 2021

Sherman Dodge salesman Julian Lopez is great. He is entirely helpful and patient with our questions . The whole team will work with you. Highly recommended. More

by AIREEN_0809
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Lopez
April 25, 2021

Excellent customer service. Excellent pricing. Management team very informative and knowledgeable. Very professional. Sales person very knowledgeable and professional. Best dealership in the Chicago land are More

by KENDALLND2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Steele, Jason Ryan, Frank Flewelling, Carlton Pruitt
Apr 26, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hi KENDALLND2003, we’re really happy to hear about your positive experience with us! This makes Sherman Dodge Chrysler Jeep RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

April 25, 2021

my service advisor{ Devin miller} was very very friendly nice on point with price know his job very well hi ask me if i need any think just to give him a call i thinks him a lot More

by WASTY72
Customer Service
Recommend Dealer
Yes
Employees Worked With
Devin miller very nice Advisor
April 25, 2021

I could not have asked for a better car buying experience. I have already given out his name to over 20 people who are going to be interested in buying a car in the next 6 months. More

by lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humza Siddique
Apr 26, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hi lee, we’re really happy to hear about your positive experience with us! This makes Sherman Dodge Chrysler Jeep RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

April 25, 2021

Not worth a review horrible customer service. Will not be coming back. Was not offered a loaner nothing. Treated us poorly! Very disappointed with my visit More

by CURRYHARDAWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt Netzel, Zach Gertler, Christopher Palo
Apr 26, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hello CURRYHARDAWAY, although we are discouraged to hear about the experience you had here at Sherman Dodge Chrysler Jeep RAM, we thank you for your feedback. We take negative feedback very seriously which is why we’ve always been known for providing the utmost service to all of our customers. Rest assured, that we will take your comments to be shared within our team. Thank you again and we hope to have the opportunity to serve you in the future.

May 05, 2021 -

CURRYHARDAWAY responded

Never heard anything back from this review my car didn't have key fob..or my break wasn't fixed my back panel wasn't re placed or my hub caps i never hade them ...i wasn't offered a loaner or i couldn't get a different car ..they didn't fix my car in front of us at Sherman dodge they drove away from the parking lot around the corner

April 24, 2021

Dariusz and the finance team were extremely helpful. Worked with me to ensure I got the best rate. Overall great dealership to work with. Highly Recommend More

by JBS.8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARIUSZ WITEK, Jason Ryan, Frank Flewelling
Apr 26, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hi JBS.8, we’re really happy to hear about your positive experience with us! This makes Sherman Dodge Chrysler Jeep RAM stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

April 22, 2021

Check the vehicle before purchasing they sell messed up used cars and do half as service work go elsewhere if you can not here’s More

by ANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt Netzel, Zach Gertler, Christopher Palo
Apr 22, 2021 -

Sherman Dodge Chrysler Jeep RAM responded

Hello ANA, although we are discouraged to hear about the experience you had here at Sherman Dodge Chrysler Jeep RAM, we thank you for your feedback. We take negative feedback very seriously which is why we’ve always been known for providing the utmost service to all of our customers. Rest assured, that we will take your comments to be shared within our team. Thank you again and we hope to have the opportunity to serve you in the future.

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