
Sherman Dodge Chrysler Jeep RAM
Skokie, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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We had no problem in setting up our appointment to see the car and loved it. I was kind of surprised that it has no spare tire but a fix a flat and compressor. The sales person was very accommodating in a the car and loved it. I was kind of surprised that it has no spare tire but a fix a flat and compressor. The sales person was very accommodating in answering questions and showing us the vehicle and helping us through the process of buying the car. Seeing the finance manager took a few hours and could have been faster. The vehicle we purchased was a 2020 Pacifica with only 7100 miles on it. The disappointing thing is they only had one Key Fob. For as much as we had to pay for the car you would think they could do the right thing and get us the second one that all cars come with. The sales manager did put on the WE CARE form that if they find the other key they will give it to us but other than that they were more interested in selling us the spare one for $170. My fingers are crossed that they will stumble on the spare key and remember to contact us. For the 30k to purchase the car I feel they should have given us the second key that should have been with the car. . More
Disappointing experience. The amount of time spent, not listening or understating what the issue was, and then correcting the real issue. After a week in the shop, I had to return it for another week to fi listening or understating what the issue was, and then correcting the real issue. After a week in the shop, I had to return it for another week to fix the original issue, which was just brake rotors. Two weeks without the vehicle. I had to continue to call them to get updates, and hear various excuses More
Sherman Dodge salesman Julian Lopez is great. He is entirely helpful and patient with our questions . The whole team will work with you. Highly recommended. entirely helpful and patient with our questions . The whole team will work with you. Highly recommended. More
Not worth a review horrible customer service. Will not be coming back. Was not offered a loaner nothing. Treated us poorly! Very disappointed with my visit coming back. Was not offered a loaner nothing. Treated us poorly! Very disappointed with my visit More
I could not have asked for a better car buying experience. I have already given out his name to over 20 people who are going to be interested in buying a car in the next 6 months. experience. I have already given out his name to over 20 people who are going to be interested in buying a car in the next 6 months. More
Excellent customer service. Excellent pricing. Management team very informative and knowledgeable. Very professional. Sales person very knowledgeable and professional. Best dealership in the Chicago land are team very informative and knowledgeable. Very professional. Sales person very knowledgeable and professional. Best dealership in the Chicago land area. More
my service advisor{ Devin miller} was very very friendly nice on point with price know his job very well hi ask me if i need any think just to give him a call i thinks him a lot nice on point with price know his job very well hi ask me if i need any think just to give him a call i thinks him a lot More
Dariusz and the finance team were extremely helpful. Worked with me to ensure I got the best rate. Overall great dealership to work with. Highly Recommend Worked with me to ensure I got the best rate. Overall great dealership to work with. Highly Recommend More