Sherman Dodge Chrysler Jeep RAM

The service to the vehicle was excellent. My key fob got misplaced and it took awhile to find it. It should have been left in the car where I put it or placed where it could be easily accessed. A young ma misplaced and it took awhile to find it. It should have been left in the car where I put it or placed where it could be easily accessed. A young man employee tried to help me and the rest of the staff were finally able to locate it. The cashier could have been more helpful in this matter. More

They should provide financing options in the beginning. We only new financing after signed the contract. This should be done in a transparent manner for future We only new financing after signed the contract. This should be done in a transparent manner for future More

Great customer service. Arnas and Abe in sales and Angel in service. Really outstanding at a time when trucks are hard to find due to the semiconductor issue. in service. Really outstanding at a time when trucks are hard to find due to the semiconductor issue. More

Frank In Finance is unprofessional and rude. He yelled and hung up on me. Salesman Jaime ignores calls and text messages about future service orders. I have good car but once they sell you the vehicle you and hung up on me. Salesman Jaime ignores calls and text messages about future service orders. I have good car but once they sell you the vehicle you’re trash. SMH! and That’s terrible. More

Your service representative, Zack, was extremely helpful to this disabled customer. The service was exemplary. I shall recommend your service Department even though it is not convenient for we who live in to this disabled customer. The service was exemplary. I shall recommend your service Department even though it is not convenient for we who live in the south loop. More

My car is getting worse and worse and to tell me I need a co-signer to get in another car is xxxxxxxx . I want a new car co-signer to get in another car is xxxxxxxx . I want a new car More

The owner of this establishment, an extremely over tanned man who wears a golf shirt is EXTREMELY rude and undermines his customers. Overcharged. Zero respect. man who wears a golf shirt is EXTREMELY rude and undermines his customers. Overcharged. Zero respect. More

We had no problem in setting up our appointment to see the car and loved it. I was kind of surprised that it has no spare tire but a fix a flat and compressor. The sales person was very accommodating in a the car and loved it. I was kind of surprised that it has no spare tire but a fix a flat and compressor. The sales person was very accommodating in answering questions and showing us the vehicle and helping us through the process of buying the car. Seeing the finance manager took a few hours and could have been faster. The vehicle we purchased was a 2020 Pacifica with only 7100 miles on it. The disappointing thing is they only had one Key Fob. For as much as we had to pay for the car you would think they could do the right thing and get us the second one that all cars come with. The sales manager did put on the WE CARE form that if they find the other key they will give it to us but other than that they were more interested in selling us the spare one for $170. My fingers are crossed that they will stumble on the spare key and remember to contact us. For the 30k to purchase the car I feel they should have given us the second key that should have been with the car. . More