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Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.5
669 Reviews
Call Service Center (903) 437-5054

669 Reviews of Sherman Chevrolet Cadillac - Service Center

Sort by
February 09, 2025

My experience was first rate. Didn't wait long at all. All the employees were very professional. No problems at all. Will come again. More

by JLOGANBERRY156
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe the young man I dealt with was Landon. I not sure about the name, but he was excellent.
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February 09, 2025

How many surveys am I going to have to fill out? This has to be at least the 3rd for a simple fix I coulda watched on YouTube. More

by cmeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stone
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February 06, 2025

Very pro service. Knowledge and understanding easy to work with. Would recommend them to anyone for great service and a good experience. More

by JOHNNYA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2025

Helped me out with my problem without over charging me, while keeping me in formed More

by paulhasmail4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 27, 2025

He was very polite and gave me extra information Explained to me about whether or not I needed brakes now or later. Talked about tires as well More

by d1kaye
Recommend Dealer
Yes
Employees Worked With
Joss
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January 26, 2025

Did not perform the services selected on the email request sent to me during the repair More

by blkcanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 24, 2025

Sherman Chevrolet is alway easy to schedule and work with and provides quick efficient service. More

by maylenestuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 23, 2025

Worst dealer experience ever. Doubled the estimate from what I was told over the phone. More

by Traveldaniel3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Doss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Sherman Chevrolet Cadillac responded

Hello, we regret hearing that you had a negative experience with us, We appreciate you bringing this experience to our attention. but would appreciate the chance to turn your experience around. If you are willing, please contact our service manager Justin Doss at 903-893-4341 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 22, 2025

Sales and service departments are great. Justin and Eric in service are wonderful. Rachel is the one you want to talk to in sales. Matt in finance is awesome and Ryan the manager is incredib More

by JASMIN.BL.DELAGARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Viers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Lifsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Hiberd
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Jan 22, 2025 -

Sherman Chevrolet Cadillac responded

Hi Jasmin, Thank you for taking the time to share your experience. Justin, Eric, Rachel and Ryan work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family!

January 22, 2025

Service has always been great ! Justin and Stone do a great job taking care of my needs . More

by ATRAVIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Sherman Chevrolet Cadillac responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Sherman Chevrolet Cadillac. and we hope to see you again.

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