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Sherman Chevrolet Cadillac - Service Center
Sherman, TX
565 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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565 Reviews of Sherman Chevrolet Cadillac - Service Center
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August 18, 2023
My service agent, Caleb, was fantastic. He went above and beyond expectations. Biggest complaint is the condition upon completion. Dirty, greasy fingerprints all over the vehicle as well He went above and beyond expectations. Biggest complaint is the condition upon completion. Dirty, greasy fingerprints all over the vehicle as well as the tire lube used during install of the tires, was all over my chrome rims. I assume the work quality exceeds the condition of the vehicle when it was turned over. The final annoyance is I was charged for the same service. I called and the duplicate charge was credited back to my CC. Glad I checked the invoice closely. More
by JAChetelat
Verified CustomerEmployees Worked With
Caleb
August 17, 2023
They broke my fob. Need to call and have them replace it.wanted additional repirs but said will have to wait a week and very pricey. Quote to unlock sterio 360.00. Diag Need to call and have them replace it.wanted additional repirs but said will have to wait a week and very pricey. Quote to unlock sterio 360.00. Diagnostic fee 165.00 to see why key getting stuck. In any case..they sent me off with two keys and a broken key fob. I need it replaced. More
by virginiajimenez632
Employees Worked With
August 17, 2023
Pleasant experience all the way around. "Big Mike" was a big help. So far so good. "Big Mike" was a big help. So far so good. More
by FVT
August 17, 2023
Amazing customer service from the mechanics to the service manager Justin Doss. Highly recommend this dealership. service manager Justin Doss. Highly recommend this dealership. More
by MVIERS
August 15, 2023
Professional, courteous, dependable. Always willing to go the extra mile. Glad they have super employees. Always willing to go the extra mile. Glad they have super employees. More
by certainfamily
Employees Worked With
August 15, 2023
The staff are very friendly. Stone has always greeted me when I come in and is always empathetic about my issues. The technicians accommodate my schedule and has thus far complet Stone has always greeted me when I come in and is always empathetic about my issues. The technicians accommodate my schedule and has thus far completed the repairs on time or early. Thanks Sherman Chevrolet. More
by JB
August 15, 2023
Professional actions answered questions and kept me informed . Pleased with the the work on my car. informed . Pleased with the the work on my car. More
by d.mcdowell
Employees Worked With
August 15, 2023
I had airbag replaced and it took about 1 month for the parts to arrive, but Frank was instrumental in seeing that I got out in 90 minutes, versus 2-4 hours I had been told originally parts to arrive, but Frank was instrumental in seeing that I got out in 90 minutes, versus 2-4 hours I had been told originally More
by La Vaca
Employees Worked With
Frank
August 13, 2023
Took 3 tries to get a non-broken part in. Had phone issues for 15+ days. Besides that, got the vehicle repaired. Had phone issues for 15+ days. Besides that, got the vehicle repaired. More
by navcomm
Employees Worked With
