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Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.5
663 Reviews

663 Reviews of Sherman Chevrolet Cadillac - Service Center

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January 17, 2024

Excellent service like always! Never have an issue when I go to the dealership and deal with Josh. He’s always willing to go above and beyond to get things done and take care of me More

by KimB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Hiberd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Medina, Brandon Galvan, Josh Perez
January 17, 2024

It’s a pleasant no hype get er done kind of dealership. Always a pleasure! Thanks Chad Norton! More

by ITONIA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

They always do a great job. Great custumer care. Would never go any other place. More

by Ricktexas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

Fallon did an amazing job getting me in last minute and solved all of the issues I had. More

by mirandapaige21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fallon
December 08, 2023

Has always been very professional and great service. Been dealing with them since 1995. The only place I take my vehicles. More

by oscarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Great service, friendly, timely and I would recommend them to all chevy owners and any one else. More

by rhart003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Didn't like how they didn't listen to what I was saying about my suv. I'm the only owner and I keep records of my maintenance on all my vehicles. They spend all the time on inspecting so the could lie to m More

by TLYLE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fallon Gomez Service Advisor.
Dec 04, 2023 -

Sherman Chevrolet Cadillac responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and turn your experience around. Please contact our service manager Justin Doss at 903-270-3770. Thank you

Dec 04, 2023 -

TLYLE28 responded

They should have in there records why i brought my suv in for service. They also remember what they done. The only right thing to do was to refund all not half my money for the battery i didn't need and took back there's. If you like more detail of the story call them ask for Fallon Gomez and who she passed it on to.

December 01, 2023

Big Mike was wonderful to work with! Very friendly and helpful. Got my dream car. Overall great experience! More

by JACEYINGRAM
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
December 01, 2023

The staff is friendly. I like that they notify you when service is due. I had the oil changed and tires rotated, and it didn't take as long as I thought it would. More

by beth.comer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

He was courteous and I was seen even though I didn't have an appointment. Another customer said this was the best chevy service department in the area. More

by Angie.cragg52
Recommend Dealer
Yes
Employees Worked With
I don't remember.
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