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Sherman Chevrolet Cadillac
Sherman, TX
732 Reviews
Hello, and welcome to Sherman Chevrolet!
At our dealership, customer satisfaction is our top priority, and we strive to provide you, your loved ones, and your vehicles with the service you deserve. On this page, you’ll find a variety of ways to get into contact with the dealership so that we can help you search for the perfect vehicle, fix a vehicle you already own, answer questions, and serve you better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 732 reviews
October 15, 2022
Had an issue - electric or battery, didn’t know and they wouldn’t take 15 minutes to check it out. Service department was perfectly fine with sending a woman off to be stranded until they could schedule an wouldn’t take 15 minutes to check it out. Service department was perfectly fine with sending a woman off to be stranded until they could schedule an appt for the next day. Will not buy here again More
by Unhappy former customer
Employees Worked With
Service department
August 10, 2022
Read paperwork good, all you get is a zip drive, won't help after sale help after sale More
by vhend58
Employees Worked With
June 19, 2022
The absolute worst car buying experience ever. Very disorganized and the left hand doesn’t know what the right hand is doing. Still can’t believe it’s actually a certified Chevrolet dealership. Th Very disorganized and the left hand doesn’t know what the right hand is doing. Still can’t believe it’s actually a certified Chevrolet dealership. They need a complete overhaul. More
by kreesenp
Employees Worked With
June 03, 2022
never got back to me. Not impressed. No call or email. So I am moving on with my search. Not impressed. No call or email. So I am moving on with my search. More
by williercooper
Employees Worked With
May 31, 2022
Stay away from this dealership. Matt, the finance guy, lied to me directly about how purchasing a warranty was required for me to get a lower interest rate. A body piece that was ap Matt, the finance guy, lied to me directly about how purchasing a warranty was required for me to get a lower interest rate. A body piece that was apparently held on by tape fell off the car at some point and they offered no help for that either. Ryan is apparently a sales manager and does not care or respect you as a customer and as soon as you drive off the lot you shouldn’t expect them to provide you any either. Liars and pushers. More
by Th200000!
November 09, 2021
Purchased a Certified Used 2021 Cadillac with 3,200 miles on 08/09/2021. Car came with only one (1) fob and was told only one was required (additional major expense). Also no owner manual, but was told tha on 08/09/2021. Car came with only one (1) fob and was told only one was required (additional major expense). Also no owner manual, but was told that one would be forwarded. Exactly three (3) months later (and several requests), I am still waiting. I choose NOT to go online and print it. Further, the 8.5 X 11 is bulky to carry/store. They were great at sales, but poor on follow-up. More
by steve
Employees Worked With
Jeremy Eaton
October 29, 2021
Blake and Matt were extremely helpful and the car buying process was easy! They even delivered my car to me when I was unable to make it on-site. process was easy! They even delivered my car to me when I was unable to make it on-site. More
by Tiffani.wampler
August 19, 2021
I purchased a new 2021 Chevrolet 2500 HD on April 25th. Wanted this truck because it has the Gooseneck/5th wheel package. that was $1,090.00. this takes a Curt snap in Gooseneck ball. I contacted Jeremy Wanted this truck because it has the Gooseneck/5th wheel package. that was $1,090.00. this takes a Curt snap in Gooseneck ball. I contacted Jeremy who was the salesman, He said that he would get one, and it may be a week or so if they had to order it, but he would check and see if they had one. After a month of a few texts back and forth, Jeremy told me that he call me a week earlier, and he was told by the Sales manager that this truck does not come with the Gooseneck ball. First, the purchase of the vehicle was great, no hassles. great experience. I have never owned a Chevrolet truck, this was my first. I Have owned over 20 other new trucks of different makes. I talked with people who all got there Gooseneck ball with there exact truck package as mine. I never received any phone call telling me that the sales manager said the ball was not an option. I would not have purchased this truck, if I would have known this was not included, and after being told that they would get me one, and then they did not, was a let down. I would give them a 5 star review, if they would have done what they had told me. Vern Roland More
by Vern
Employees Worked With
jeremy
July 31, 2021
Rachel Berry was great! She was super nice and explained everything step by step since I was buying the car over the phone. She also texted me pictures of the car. everything step by step since I was buying the car over the phone. She also texted me pictures of the car. More
by Kayli
June 22, 2021
Wayne did a great job. Found me exactly what I wanted. Very Pleased with my purchase. Thanks! Very Pleased with my purchase. Thanks! More
by birchmlb
