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Sherman Chevrolet Cadillac
Sherman, TX
930 Reviews
Hello, and welcome to Sherman Chevrolet!
At our dealership, customer satisfaction is our top priority, and we strive to provide you, your loved ones, and your vehicles with the service you deserve. On this page, you’ll find a variety of ways to get into contact with the dealership so that we can help you search for the perfect vehicle, fix a vehicle you already own, answer questions, and serve you better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 930 reviews
November 24, 2023
Initially the service manager was not responsive but that was a problem with the communication system not efficient That needs to be made customer friendly After that the manager has given a 7 star serv was a problem with the communication system not efficient That needs to be made customer friendly After that the manager has given a 7 star service with excellent communication More
by MINAXI1
Verified CustomerEmployees Worked With
Fallon Gomez
November 22, 2023
First I was disappointed for not receiving a call back when they said they would. But actually dealing with the service manager and service advisor I am very happy with their outcome. They were very kind when they said they would. But actually dealing with the service manager and service advisor I am very happy with their outcome. They were very kind and professional . They took care of me . More
by weslarenejones.121
Employees Worked With
Service Dept.
November 20, 2023
Very professional, excellent service. Jeremy was extremely professional and helpful. The attention from the first day was excellent. Jeremy was extremely professional and helpful. The attention from the first day was excellent. More
by AA-DURAN
November 19, 2023
Great place to buy a car. Very friendly and helpful. They try to fit your needs and don’t seem focused on what they want to sell you. Very friendly and helpful. They try to fit your needs and don’t seem focused on what they want to sell you. More
by MICHELLEGREEN1007
November 17, 2023
Very unorganized. We had two vehicles in for service at the same time, a 2500 Denali and an Escalade and neither service was satisfactory. No two people knew what w We had two vehicles in for service at the same time, a 2500 Denali and an Escalade and neither service was satisfactory. No two people knew what was happening with the service tickets. From the time we took the truck in for service until we picked it up, it was nothing but a mess. From over charging on Oil to doing an oil change when they were suppose to be repairing the engine, nothing went right. With the Escalade, this was the 3rd service call for the same issue. The first 2 service calls, the service department reported there was nothing wrong that they could find. On the 3rd service call, they finally decided it was the transfer case. Unfortunately by the time of the 3rd service call, the warranty was out so We had to pay the service bill. NOT HAPPY. Stone was helpful in making sure we were refunded for the over charge on the oil and making sure we were not charged for the oil change. We will not be back. We recently purchased a new 2500 Denali Ultimate and I will be trading my Escalade but not with Sherman Chevrolet. More
by BUYER BEWARE
Employees Worked With
Stone was one of them on truck.
