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Sherman Chevrolet Cadillac

Sherman, TX

Overview
Employees
Reviews
Vehicles
4.6
733 Reviews
Hello, and welcome to Sherman Chevrolet! At our dealership, customer satisfaction is our top priority, and we strive to provide you, your loved ones, and your vehicles with the service you deserve. On this page, you’ll find a variety of ways to get into contact with the dealership so that we can help you search for the perfect vehicle, fix a vehicle you already own, answer questions, and serve you better.
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600 E. Lamberth Rd.

Sherman, TX

75090

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Showing 733 reviews

July 23, 2023

I arrived a few minutes before my appointment time and my car was taken back right away. It took about an hour which is what I expected. I have been using this dealership for years for maintenance on my car More

by Beanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Sherman Chevrolet Cadillac responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.

July 22, 2023

Fabulous service and communication from beginning to end! Super appreciative! Easy to make an appointment. More

by nancy.woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fallon
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July 22, 2023

Courteous, display integrity in dealing with customers. Prompt service. But I really hate having to do these surveys More

by AJMUSSETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember employee’s name right now but not Doss
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July 21, 2023

Waiting room is too small. I had to get up and give my seat to the older ladys that came in. Staff is always friendly and nice. Yesterday, I had an appointment for a routine More

by bearden932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Doss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
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Jul 26, 2023 -

Sherman Chevrolet Cadillac responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.

July 20, 2023

Sherman Chevrolet technicians were fast, efficient, with excellent service. Highly Recommend for your next service needs More

by hjg3949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 18, 2023

It’s terrible and I’ll never be back. Customer service was terrible. My entire experience was terrible. More

by AMYBARNETT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Doss
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Sherman Chevrolet Cadillac responded

Hello Amy, We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and turn your experience around. Please contact us at 903-270-3770. Thank you

July 18, 2023

They did a great job getting me in at my scheduled appointment time. Very friendly, courteous, and timely. More

by scottkennedy05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2023

Lacking continual communication between customer and status of service. I requested a a wash and it was not added nor addressed. More

by DZTOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
1. At counter sign in. 2.Francisco
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Jul 17, 2023 -

Sherman Chevrolet Cadillac responded

We apologize for the communication issue on your recent visit. Please contact our service director at 972-270-3770. He will be more than happy to try and turn your experience around.

July 15, 2023

My experience was great! Dropped off my vehicle and had my needs completed in a timely manner. Thank you More

by CARLOS.SALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 15, 2023

Great Dealership. I worked there and still bye there, try to buy local!! Thanks Blake and Wayne for maintaining that sexiness after I left!! More

by MARKW1421
Recommend Dealer
Yes
Employees Worked With
Matt Viers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Wiegman
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