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Sheridan Nissan

New Castle, DE

Overview
Reviews
Vehicles
4.6
426 Reviews
Call Dealership (302) 326-6100
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114 S Dupont Hwy

New Castle, DE

19720

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Showing 426 reviews

January 11, 2023

The advisor explains the work in detail and gives update on the progress of repairs More

by Stclair35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele leach
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January 09, 2023

Michelle service advisor always go the extra mile to help me with getting my car service. Very good mechanics. Fast service. More

by mxpowell71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle
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Jan 14, 2023 -

mxpowell71 responded

Thanks Michelle for your service

Jan 14, 2023 -

mxpowell71 responded

Thanks Michelle for your service

January 06, 2023

Great service advisor. Glad to see a female. She was very professional and knowledgeable. Explained everything in detail. More

by kda8341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
?Bill
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December 31, 2022

My advisor Matt made the process easy and the service was phenomenal. When my car was done they came to pick me up and took me back to my car. More

by Alesia Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Rzucidlo
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November 12, 2022

The used car salesman & the used car manager are 2 of the best I have ever dealt with. Service department is by far the worst I have ever dealt with. They continue to charge for them to look for problems wit More

by NY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob (used car salesman) Brandon (used car finance manager) only 2 reasons I come back to Sheridan Nissan
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November 07, 2022

The dealership is very professional yet personable and I received great service when I was there. More

by sstidham34
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rhonda in Service
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November 04, 2022

Bob, salesman and Joe, underwriter were both wonderful in every aspect of the purchase of my new car. Bob guided me through the entire decision process when I was actually interested in a used car, really d More

by jhaughton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All provided stellar service
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Nov 04, 2022 -

jhaughton responded

Thank you Bob so very much! You're the best ever! I'll be back for a white car in 2 years!! :-)

October 20, 2022

I have purchased 3 vehicles with Sheridan and have been satisfied with the dealership & service More

by Noelle2179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
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October 06, 2022

Matt is the best account manager I’ve ever had. He is trustworthy and reliable. I love this dealership and was always skeptical before this one. More

by teals.dense0m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
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September 30, 2022

Service writer was excellent. Friendly and courteous. Explained everything well and was proficient. Timely service. More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Pinales
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