Sheridan Nissan

Certified Preowned is a joke They do not seek to stand behind their certified preowned vehicles. They do not stand behnd their core value of meeting the needs of their customers. They do not seek to stand behind their certified preowned vehicles. They do not stand behnd their core value of meeting the needs of their customers. I purchased a CPO Maxima recently and my husband discoverd that the the lights on the back of the mirrors were not all working. Now if you are performing a checklist and representing this as certified would you not do your best to put your best foot forward with this car as well? Apparently not and you want me to beleive you checked this car thoroughly? How could you have if something simple, that I as the potential new ower would not have known were functional lights,were not working? Either you knew it and did not care or your employee did not do his/her job. Either way, I bought a beautiful car that needs 1200.00 in repairs because mirrors are almost 500ea the labor is 100 ea and matching paint is 85 ea. You offer me 500.00 toward a repair that you know xxxx well I shouldn't have to be making anyway. No matter, I'm telling everyone everywhere that CPO is xx! I called Chip to decline the measley 500 and asked him to return my call and to date he has not! No surprise there...why would you not want to speak with me Chip? Perhaps guilt? Just remember karma is a B! More

Horrible Cust Service - Misrepresentations My wife went to buy a car here. They reviewed her trade, made an offer, bank loan was approved. Called back the next day and was nastly about "you n My wife went to buy a car here. They reviewed her trade, made an offer, bank loan was approved. Called back the next day and was nastly about "you need to bring your car back" Said the bank didn't give a loan, but we called the bank and it was approved. Andrew Miller was the most un-professional person I have ever dealt with, nasty and mean. I am surprised that a so called reputable dealership would have this type of person representing them, but I have come to the conclusion that this is thier normal way of doing things...STAY AWAY FROM THIS PLACE!!! More

Long Distance Purchase John Summer and the whole staff at Sheridan Nissan made my purchase very easy. When I called from Maryland John Summer found the SUV I was looking fo John Summer and the whole staff at Sheridan Nissan made my purchase very easy. When I called from Maryland John Summer found the SUV I was looking for, gave me a great price and made may transaction great. Don't hesitate to buy from Sheridan! More

Good experience The people that I dealt with were very professional and never once did it feel like I was Being sold. Everyone was really nice and not shady in any wa The people that I dealt with were very professional and never once did it feel like I was Being sold. Everyone was really nice and not shady in any way. From the salesperson to the manager to the finance guy. More

left stranded with no help After being lied to by salesperson....i needed help from manager.....owner and owners son concerning interface with gps/satellite/telephone. No ser After being lied to by salesperson....i needed help from manager.....owner and owners son concerning interface with gps/satellite/telephone. No service.....intermittent service with truck and programmed phone. Phone still doesn't work correctly. Title person is not helping with transfer/title. Using vanity plate. Took so long to get paperwork i received a temp tag that was out of date and not usable. I was supposed to use my vanity tag. They will not correct the problem......i need a new temp tag so i do not get a ticket on an expired tag. No one is returning my calls. I agree with another reviewer.....if i could give them a negative rating i would. More

Sarcastic response from Service Department Employee I arrived for a scheduled routine maintenance appointment today. I was not aware that at my appointment time there was a big employee luncheon schedu I arrived for a scheduled routine maintenance appointment today. I was not aware that at my appointment time there was a big employee luncheon scheduled. The garage doors were closed and it was difficult to find even one customer parking spot left. There were people grilling foods right next to the Service entrance. Instead of being friendly to me as I walked by the limited space to enter the service area, I was given some really weird mean looks, and none of them even said hello to me. I mentioned that to an employee named Chan in the Service area, and he sarcastically told me not to penalize his service department with a complaint because it would look bad for them too. I did not mean to insult the Service department and have never been treated so badly there before. I called Chip Sheridan's number that he gives for online complaint and am awaiting a response. More

Terrible Customer Service I had heard some people using this dealership before so I assumed they were reputable. I was wrong. My word of advice is make sure they lay out on the I had heard some people using this dealership before so I assumed they were reputable. I was wrong. My word of advice is make sure they lay out on the table every single document before you sign a single one. They tell you a different finacing rate when selling you the car versus when you actually settle on it. Tell you different fees and charges to make it seem like your monthly payments are lower and then when you are signing papers they say oh well we forgot about this so its just a few more bucks each month (60 months). Then they made it seem common to give you one key promising that they other key would be turned in that week. Come to find out it wasnt and after numerous requests, they refused to do anything about providing an additional key at $375. Make sure you know all their tricks prior to settling as they are frauds. More

dishonest and untruthful dealership Bought a used 2009 pathfinder with 79300 miles on it in December 2013 from sheridan nissan that they claimed was certified. Told me it had a clean ca Bought a used 2009 pathfinder with 79300 miles on it in December 2013 from sheridan nissan that they claimed was certified. Told me it had a clean car fax, no accidents, and a 123 point check to ensure it was certified. Asked the dealer about previous accidents and they said no accidents. They did not provide a carfax so I took them for their word since they are a dealership. Recently went to trade it in and discovered that the vehicle was in fact involved in an accident as reported by several companies including carfax. Carfax states they reported the accident in October 2013. I bought the car from sheridan nissan in December 2013 AFTER it was revealed on carfax showing that sheridan nissan knew it was involved in a previous accident and lied to me. Went back to sheridan nissan to advise them. The only response I got was that since I didn't request a carfax it was my fault. Their not required to tell me things like that. They proceeded say over and over that I should have asked for a carfax. When I told them that I inquired several times as to if the car was involved in an accident, they said if I was that concerned I should have requested a carfax. Sheridan nissan is a dishonest dealership that sells flawed vehicles and intentionally hides it from the customer. They can't be trusted for their products or what they say nor will they take responsibility for their deception. Now I'm stuck with a vehicle that isn't worth as much as it should I will never recommend this dealership. Not even to my worst enemy. I am looking into any legal recourse I have. More

Uncomfortable The male staff made me feel very uncomfortable as some were flirts. I went a few times and brought friends with me to avoid the discomfort. I will n The male staff made me feel very uncomfortable as some were flirts. I went a few times and brought friends with me to avoid the discomfort. I will not be back. More

Great service Mike Bellina is awesome. I bought a car and he made everything possible for me to get the car I wanted and afford. Thanks Mike. Mike Bellina is awesome. I bought a car and he made everything possible for me to get the car I wanted and afford. Thanks Mike. More