Sheridan Nissan

Go with the guy with the bow tie Purchased a car from Charlie, the guy with the bow tie. He listened to what my needs were and worked with me to get to where I wanted to be. Purchased a car from Charlie, the guy with the bow tie. He listened to what my needs were and worked with me to get to where I wanted to be. More

Unethical Purchased anew car in Jan signed all paperwork my trade was not paid off in a timely manner was over 30 days after signed paperwork . I had no clue th Purchased anew car in Jan signed all paperwork my trade was not paid off in a timely manner was over 30 days after signed paperwork . I had no clue this was not paid off till lien holder started making collection calls More

Buyer Beware !!!! Unscrupulous dealership with highly questionable/unethical business practices. Shame on me for trusting what my salesperson (Sonny) had guaranteed in Unscrupulous dealership with highly questionable/unethical business practices. Shame on me for trusting what my salesperson (Sonny) had guaranteed in terms of price and parts. There's nothing they will not promise you over the phone to get you in and once they had my paperwork complete and payment collected, I was on the hook for the cost ($500) of a missing part (on a 2015 model) they had promised to replace. Important to note that Nissan NA will not assist with any complaints so look elsewhere or look forward to a "bill of goods" sales experience. More

Amazing! !! My engine seized on my car on a Friday morning. My aunt gave me a ride to the dealership. As soon as we pulled into a space and the first friendly fa My engine seized on my car on a Friday morning. My aunt gave me a ride to the dealership. As soon as we pulled into a space and the first friendly face we see was Mike Bellina. FROM START TO FINISH. .his level of professionalism and knowledgeable was amazing. The Nissan Sheridan team is Awesome. I was in a new car by Monday. I was carless for only 3 days. Note to mention: I didn't have the best credit. .less then year post bankruptcy. I left with a upgraded car and doable payments. Mike and Brandon was a pleasure to work with....oh can't forget Drew. More

Certified Preowned is a joke They do not seek to stand behind their certified preowned vehicles. They do not stand behnd their core value of meeting the needs of their customers. They do not seek to stand behind their certified preowned vehicles. They do not stand behnd their core value of meeting the needs of their customers. I purchased a CPO Maxima recently and my husband discoverd that the the lights on the back of the mirrors were not all working. Now if you are performing a checklist and representing this as certified would you not do your best to put your best foot forward with this car as well? Apparently not and you want me to beleive you checked this car thoroughly? How could you have if something simple, that I as the potential new ower would not have known were functional lights,were not working? Either you knew it and did not care or your employee did not do his/her job. Either way, I bought a beautiful car that needs 1200.00 in repairs because mirrors are almost 500ea the labor is 100 ea and matching paint is 85 ea. You offer me 500.00 toward a repair that you know xxxx well I shouldn't have to be making anyway. No matter, I'm telling everyone everywhere that CPO is xx! I called Chip to decline the measley 500 and asked him to return my call and to date he has not! No surprise there...why would you not want to speak with me Chip? Perhaps guilt? Just remember karma is a B! More

Horrible Cust Service - Misrepresentations My wife went to buy a car here. They reviewed her trade, made an offer, bank loan was approved. Called back the next day and was nastly about "you n My wife went to buy a car here. They reviewed her trade, made an offer, bank loan was approved. Called back the next day and was nastly about "you need to bring your car back" Said the bank didn't give a loan, but we called the bank and it was approved. Andrew Miller was the most un-professional person I have ever dealt with, nasty and mean. I am surprised that a so called reputable dealership would have this type of person representing them, but I have come to the conclusion that this is thier normal way of doing things...STAY AWAY FROM THIS PLACE!!! More

Long Distance Purchase John Summer and the whole staff at Sheridan Nissan made my purchase very easy. When I called from Maryland John Summer found the SUV I was looking fo John Summer and the whole staff at Sheridan Nissan made my purchase very easy. When I called from Maryland John Summer found the SUV I was looking for, gave me a great price and made may transaction great. Don't hesitate to buy from Sheridan! More

Good experience The people that I dealt with were very professional and never once did it feel like I was Being sold. Everyone was really nice and not shady in any wa The people that I dealt with were very professional and never once did it feel like I was Being sold. Everyone was really nice and not shady in any way. From the salesperson to the manager to the finance guy. More

left stranded with no help After being lied to by salesperson....i needed help from manager.....owner and owners son concerning interface with gps/satellite/telephone. No ser After being lied to by salesperson....i needed help from manager.....owner and owners son concerning interface with gps/satellite/telephone. No service.....intermittent service with truck and programmed phone. Phone still doesn't work correctly. Title person is not helping with transfer/title. Using vanity plate. Took so long to get paperwork i received a temp tag that was out of date and not usable. I was supposed to use my vanity tag. They will not correct the problem......i need a new temp tag so i do not get a ticket on an expired tag. No one is returning my calls. I agree with another reviewer.....if i could give them a negative rating i would. More

Sarcastic response from Service Department Employee I arrived for a scheduled routine maintenance appointment today. I was not aware that at my appointment time there was a big employee luncheon schedu I arrived for a scheduled routine maintenance appointment today. I was not aware that at my appointment time there was a big employee luncheon scheduled. The garage doors were closed and it was difficult to find even one customer parking spot left. There were people grilling foods right next to the Service entrance. Instead of being friendly to me as I walked by the limited space to enter the service area, I was given some really weird mean looks, and none of them even said hello to me. I mentioned that to an employee named Chan in the Service area, and he sarcastically told me not to penalize his service department with a complaint because it would look bad for them too. I did not mean to insult the Service department and have never been treated so badly there before. I called Chip Sheridan's number that he gives for online complaint and am awaiting a response. More