Sheridan Nissan

Great service at sheridan Always friendly very good service I will buy my next car there. The car has been very good also,it has surpassed my expectations okay. Always friendly very good service I will buy my next car there. The car has been very good also,it has surpassed my expectations okay. More

It was a great appointment the service was great. The work was excellent. The customer service was great the attitude of the workers was outstanding great work. the service was great. The work was excellent. The customer service was great the attitude of the workers was outstanding great work. More

Very pleased customer. Extremely satisfied with service provided by main contact (Mike). Everything clearly explained and final price was actually LESS than originally quote Extremely satisfied with service provided by main contact (Mike). Everything clearly explained and final price was actually LESS than originally quoted (how often does that happen?). Thank You, I'll be back. More

Excellent purchasing experience We came from out of state to purchase a new vehicle that we sourced on the internet. We knew what we were buying so the primary concern was to in and We came from out of state to purchase a new vehicle that we sourced on the internet. We knew what we were buying so the primary concern was to in and out as quickly as possible. Will Anderson did a great job of having the vehicle and paperwork ready to go. Moved us through finance promptly and got us out the door with our new NV200. Very happy with the overall experience. More

Always excellent service Another great routine general service visit for a oil change and filter. My service adviser, Bill, provided excellent customer service. The service Another great routine general service visit for a oil change and filter. My service adviser, Bill, provided excellent customer service. The service was scheduled and completed in a reasonable amount of time with no complications. In and out in about 40 minutes. More

Worst vehicle buying experience. At 63 years of age, I have purchased many vehicles from dealers in my lifetime. This was the worst experience ever. The Salesman was pleasant, but cle At 63 years of age, I have purchased many vehicles from dealers in my lifetime. This was the worst experience ever. The Salesman was pleasant, but clearly inexperienced, and relied on the sales manager for guidance. The sales manager, who lied each time his lips moved, acted as if he was doing me a favor in selling me the vehicle. I finally called him out on his lies and he retreated out of sight. I had to request an audience with the general manager to complete the sale. The general manager, who made the deal happen, also had a holier-than-thou attitude. I guess it trickles from the top down. More

Binding Arbitration After thinking I bought a car and the dealership having me empty my car and switch my car insurance ......during the presentation of documents the fir After thinking I bought a car and the dealership having me empty my car and switch my car insurance ......during the presentation of documents the first form handed to me is a Binding Arbitration Agreement. Please read about these. In a nutshell it protects the dealership from any legal action. After refusing to sign this I was told if I did not sign it they could not sell me the car. So I called my insurance company again and had my car put back on my policy which then screwed up my monthly payment schedule......and left. Please before you go to any dealership ask first if they require binding arbitration. I went to a reputable dealership and bought my new car there. NO Binding Arbitration there! More

MANIPULATIVE SNOW JOB. Once again the little guy gets the dirty end of the stick. My wife paid $30,000 CASH FOR her car, and was manipulated, by Katey in the finance departm Once again the little guy gets the dirty end of the stick. My wife paid $30,000 CASH FOR her car, and was manipulated, by Katey in the finance department, to purchase "EXTRA INSURANCE" to cover her car doors in case of small damage being caused by accidental means. We discovered a 2" scratch on the left back door that was caused by someone in a store parking lot. Called to set an appointment to get 1st oil change, since we paid $200.00 for an oil change membership, and informed them of the scratch on the door. Was told I could only bring it in on a Monday because thats the only day "the guy" will be there. It was drizzling rain in the morning and was told "the guy" wasn't there yet but if the rain stopped, which it did, it would be no problem. Went to pick the car up that evening and looked at the repair, and saw that all they did was take a paint marker and draw across the scratch. This left the scratch still very visible and looked very amature and tacky. When I confronted the service team I was told that thats all they were responsible to do and that my contract didn't cover "scratches". So basically, I'm screwed!!!!!!!!!!! I will be going home after work today to study my contract and see exactly what it says. Nevertheless they acted like they did not care about our car or us as a customer. Their main focus was on how they could get out of having to fix the scratch correctly. Stay tuned, more to be revealed. More

Untrustworthy Purchased a $40,000 vehicle from salesperson, Sonny, and was given only one key. When I asked for second set, Sonny assured me it would be sent in th Purchased a $40,000 vehicle from salesperson, Sonny, and was given only one key. When I asked for second set, Sonny assured me it would be sent in the mail. Lie. I called and Sonny claimed he made such promise. Spoke to the owner and was told I would need to pay $500 if I wanted another key. Zero scrupples at this organization from the top down. Avoid. More

Very very bad dealer Dont deal with them.. all what they will tell you or promise you will be lies!!!! Even price will find it cheaper every where else... search outside. Dont deal with them.. all what they will tell you or promise you will be lies!!!! Even price will find it cheaper every where else... search outside. More