
Sheridan Nissan
New Castle, DE
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STAY AWAY..DON'T GO...INCOMPETENT MECHANICS I wished I could check NO STARS. My mother had her car serviced there on 11/1/18. She had the tires rotated. The next day she heard noise in the ar I wished I could check NO STARS. My mother had her car serviced there on 11/1/18. She had the tires rotated. The next day she heard noise in the area of the tires. She was afraid to drive the car any further. She had the car towed to the closet Nissan dealer in Philadelphia. They noticed that the lug nuts were NOT tightened up and some were MISSING. The rims were also damaged. She had to spend an additional $150 to have the vehicle repaired. NISSAN could have caused her to lose her life. She immediately exited I-95 and took local routing to her destination. If that is not bad enough she asked Sheridan Nissan to check the wipers and they stated that they did not need to be replaced and they cleaned them with some solution that is now causing the wipers to make noise and left some residue on the windshield. More
Service Appt. Work completed as desired. Technician found nail in tire which was extracted, warning light no longer visible on dash. All tires rotated and filled w/ Work completed as desired. Technician found nail in tire which was extracted, warning light no longer visible on dash. All tires rotated and filled w/ nitro. More
Bought a used pickup Bob was very informative, friendly and a pleasure to deal with. Everyone else was very courteous and friendly. dealership was clean & neat. I would re Bob was very informative, friendly and a pleasure to deal with. Everyone else was very courteous and friendly. dealership was clean & neat. I would recommend Sheridan. More
Service staff very friendly and helpful. I am very pleased I have given this review because I'm always satisfy with their services. The staff provide helpful tips and recommendations on the vehicle and defecti I have given this review because I'm always satisfy with their services. The staff provide helpful tips and recommendations on the vehicle and defective parts that needs replacement. The complimentary car wash also motivates me to always have my car serviced by this dealership. The wait area is conductive More
Very good Service staff pleasant, informative, discussed the repairs before proceeding with a cost estimate which was very accurate. Price reasonable. Repairs Service staff pleasant, informative, discussed the repairs before proceeding with a cost estimate which was very accurate. Price reasonable. Repairs satisfactory, no complaints. My second visit for routine service, I will continue to have my car service performed here. More
Outstanding Mike G is the best great service. In and out quickly customer service was great. Professional attitude and no nonsense. I would recommend family and Mike G is the best great service. In and out quickly customer service was great. Professional attitude and no nonsense. I would recommend family and friends More
Xuezhe Feng Thanks to Chan, service manager. A very understanding man! I niece works in north NJ and the only day to take her to service is Saturday. Sometimes s Thanks to Chan, service manager. A very understanding man! I niece works in north NJ and the only day to take her to service is Saturday. Sometimes she can't set up the car serviced appointment on Saturday, but it is really need to be serviced. In this case, Chan,the service manager always does his best and take good care of it. Thanks again!!! More
Service appotment I schedule my regular oil/filter and tire rotation change at this dealer and I am always provided with exception and courteous service. Very pleased. I schedule my regular oil/filter and tire rotation change at this dealer and I am always provided with exception and courteous service. Very pleased. More
Extraordinary Service Extraordinary service from the moment I entered the building to the moment I walked out of the door. Courteous staff members who always go the extra m Extraordinary service from the moment I entered the building to the moment I walked out of the door. Courteous staff members who always go the extra mile to provide timely service of my vehicle. More
Fantastic purchase experience! Thanks to the team at Sheridan Nissan for making my lease trade-in and new lease a seamless process. I couldn't be happier with my new Rogue Sport! Thanks to the team at Sheridan Nissan for making my lease trade-in and new lease a seamless process. I couldn't be happier with my new Rogue Sport! More