Sheridan Nissan
New Castle, DE
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Good experience I was very pleased with the way I was treated. Mike our salesman was very professional we got a great deal the vehicle was presented as advertised. Ev I was very pleased with the way I was treated. Mike our salesman was very professional we got a great deal the vehicle was presented as advertised. Everyone I came in contact with during the process was great. I would recommend them to anyone. More
Great service department Tim the service manager is professional, friendly and personable. The customer service was excellent and service was fast. Will definitely use them ag Tim the service manager is professional, friendly and personable. The customer service was excellent and service was fast. Will definitely use them again and will recommend them also. More
Low pressure and easy to deal with Mike did a nice job of showing me the vehicle and covering the financials. No pressure and had excellent dealer incentives to help reduce the cost. Mike did a nice job of showing me the vehicle and covering the financials. No pressure and had excellent dealer incentives to help reduce the cost. More
Nissan is a Life saver I was in by referral as a new client. They worked with me and the emergency situation I was in for a car. I’m thankful for everything and my new car! I was in by referral as a new client. They worked with me and the emergency situation I was in for a car. I’m thankful for everything and my new car! More
Tim and Chan were very nice and helpful. All positive reviews on professionalism and kindness. They are very considerate and kind and had a positive experience. Richard the driver of shuttle All positive reviews on professionalism and kindness. They are very considerate and kind and had a positive experience. Richard the driver of shuttle is very nice and on time. More
Bad service trying to upsell. They left my air intake filter cover loose after taking it apart trying to sell me an air filter. I was sitting in the customer lounge and the service They left my air intake filter cover loose after taking it apart trying to sell me an air filter. I was sitting in the customer lounge and the servicee adviser approached me and said he wanted to talk to me and to follow him, I responded what do you want and he got indignant about me not wanting to go talk to him. He responded to me that my car needed an air filter and a cabin air filter, I said I just changed both of them items six months ago. I said to him I am a mechanic by trade and do my maintanace myself at which he replied that it did not show on their records and it needed to done and what did I want to do, I told him no at which point he got mad and stormed away. Over the last two years I have had my oil changed and they have told me I need a new battery because it failed the load test everytime. Everytime I have told them no and load tested it myself when going to work the following day it has passed. This time they never said anything about the battery even tho it supposedly has been marginal for two years. The only reason I get my oil changed at the dealer is because during the purchasing negotiation the tried to sell me the liftime oil change and I told them no, but after sitting for an hour and a half to get to the finance man it appeared on my sale contract ang I didn’t want to spend anymore time in the dealer so I accepted the $300. dollar up charge. I really don’t trust them anymore. More
Fast service Everyone was friendly. I took my car in for an oil change, tire rotation and a recall. The service was done very quickly and efficiently. Everyone was friendly. I took my car in for an oil change, tire rotation and a recall. The service was done very quickly and efficiently. More
New truck Mike and the team got me into a beautiful 2019 Frontier that works with my budget. They did what's best for the customer. Great group of people. Mike and the team got me into a beautiful 2019 Frontier that works with my budget. They did what's best for the customer. Great group of people. More
Wonderful I offer a 5 star because of the ..location, service, honesty, guidance, service, and most importantly friendliness....i would highly recommend you gu I offer a 5 star because of the ..location, service, honesty, guidance, service, and most importantly friendliness....i would highly recommend you guys.... Marc & Fatimah Knight...referred by Albert and Sharae Ingram More
Excellent Customer Experience with Mike Gallassso Jr. I had a wonderful experience at Sheridan Nissan in DE. Michael Galasso Jr., Provided professional and courteous customer service when my Nissan Xterra I had a wonderful experience at Sheridan Nissan in DE. Michael Galasso Jr., Provided professional and courteous customer service when my Nissan Xterra had a few code issues. He was kind and polite during the whole experience and I remain grateful to him. I can highly recommend this dealership to my friends in the future because of this employee. More